Switch Together UK Reviews 6,246

The whole process was made very easy for us with good communication throughout. The scaffold was put up with installation a few days later and scaffold removed very quickly and quietly afterwards.... See more

We used Surrey’s Solar Tigether (now Switch Together) scheme as a means of reducing costs and having a ‘safe’ supplier. We also had quotes from other Which? Trusted Trader and similar. We managed to p... See more

Fantastic service from start to finish. nothing was to much trouble for them in answering the many questions I had. Their workforce was smart, polite and they cleaned up what little mess they ma... See more

Each stage from initial enquiry to completing the installation went well. Any queries we had were promptly dealt with and explained fully. Customer service was excellent. Our property was looked after... See more

From getting a quote to having a fully functional solar panel and battery the process was simple. All the various stages were clearly explained by all involved. The installation took place during som... See more

Solar Together Scheme via Central Bedfordshire was the push we needed to get solar panels. The process from survey to install was explained on a step by step action from The Solar Bureau. Although... See more

From day one Solar Together were quick to respond and helpful with every query. Being in a conservation area planning permission was required and while I had to do most of the work their liason w... See more

When thinking of solar panels I have to admit I was a bit apprehensive at first. However, when we had our survey from Tom Carney at Infinity Renewables there was no hard sell, Infact we opted to h... See more

Price and end product - great, we have 11 panels and battery for just over 6000, brilliant. We now think more in the battery line would help in the future. The contractor, who had 500 jobs to do, st... See more

Well after quite an amount of chivying, it was finally installed on 15th December (over six months after registering and making the initial deposit). The scaffoflders arrived on the appointed day, a... See more

The leaflet that arrived suggested that a storage battery could be added to my existing solar system at a reasonable cost. It involved signing up, selecting what I wanted and agreeing to the conditio... See more

The communication with supplier was good but the service was erratic. Had to wait over 3 weeks for scaffolding to be removed. Now waiting over 2 weeks to get EV point working. Roofer left his ru... See more

Fairly straightforward process, we only had a battery installed. A bit disappointed that the battery could not be sited as promised in the garage and it was a bit of a scramble to get a space cleared... See more

Solar panels are a big decision and a big financial commitment. Solar switch was completely available at all times, easy to reach with answers and support. We had so many questions and they took thei... See more

The surveyor, scaffolders and installers all arrived when expected and were polite and focussed on their work. They gave clear explanations when we asked questions. The office also responds swiftly to... See more

The process of signing up was fairly simple although the surveyor never left any messages so we could not call back so took months to get it arranged. The equipment seems to be quality but the install... See more

From beginning to end of process we were constantly updated. The appintments were made in agreement with ourselves and honored. The survey was thorough and the crew who fitted the panels were very p... See more

Poor customer experience I asked for 12 panels, 6 front, 6 rear, and was charged extra to put scaffolding at the rear. I got the impression that installation would happen in the new year, but I w... See more

The installation was prompt and efficient although a window was left open which caused water to enter the loft space. Having had the panels for a month now all seems to be working well. The follow u... See more

All nice people and a quality product, but beset with problems, items not delivered on time, no joined up thinking. It took five months for the process to be completed. Very happy with the end result... See more

Generally everything went well from initial survey to completion. Teams on site were pleasant and efficient. A few minor communication issues between customer and company i.e. not kept informed when v... See more

Solar Together made the whole process of getting solar panels and a battery for my house very smooth and easy. UPS Solar, who were the installer, were fantastic. Easy to contact and named people for e... See more

A really easy way to ensure you get a great deal on solar installation without having to go through comparing multiple installers. Once the contractor was appointed our installation happened in a matt... See more

Very detailed and sometimes lengthy process, but at every step there was someone dealing with specific issues/and progress of the process. Each person i had contact with was knowledgeable, helpful and... See more

we were very pleased with the complete process from the first contact to the final completion of the installation. we were surprised at how much we saved on the price of the complete installation comp... See more

From the starting enquiry to the fitting day experience everything went well. All questions answered, financial and technical. Now had the panels for 6 weeks and very happy with the product and its pe... See more

Numerous issues experienced with the supplier selected from solar together to install solar panels. Very little support in resolving issues in helping for a timely resolution. Supplier selection a... See more

Every thing went well slight problem with a wiring issue but soon sorted out and with the fox app but again sorted out very quickly I am not good with tec so was pleased with the help I received. Had... See more

We had solar panels and battery installed by GES Green Solar as part of the Solar Together scheme. I’d been meaning to look into solar for a while, and this made it very easy. Once I’d emailed Solar T... See more

Good to know that the company was vetted for its suitability, equipment suitability and pricing (with no hidden extras). Two phase install, first the scaffolding and second the roof panels,... See more

Installation untidy. Spiders web of wires round batteries and inverter. No pictures shown of typical installations beforehand. Safety labels too big to fit on panels attached to. Promised easy elec... See more

Clean, tidy, extremely efficient superb staff. The entire job done in 3 hours. Staff took time to get me on line with thd Fox app and ensure everything worked. By the end of toe day I was using solar... See more

Well we got there eventually. There were glitches and delays but everything is installed and working now. Solar Bureau were very helpful and responsive. The real test will be the effect on our energy... See more

Totally inadequate size battery for house. Never discussion re size. Please take it away and give me refund.

I initially signed up for a quote for solar+battery. The quote was very interesting but I read some feedback which made me wary so I didn't go ahead. I later regretted this decision but luckily there... See more

From start to finish the process of getting our solar panels fitted was exceptional. Timescales were adhered to, with all works completed to a high standard. Notably the electrician left the areas he... See more

The solar panel fitter Rob was excellent - however the organisation that works at the solar bureau is haphazard at best. Poor communication and organisation of information between the numerous peo... See more

Straight forward with the backing of my local council. Easy to understand with clear information as to how the selection process was going. The company chosen were proactive, visited our property... See more

Solar Together was promoted by several local councils hence we though they were a sound option- how wrong that turned out! They subcontracted to a company which went bust. Had they done thei... See more

Opting for solar panels can seem to be a minefield but this scheme, supported as it is by your local council, made it feel safe and sensibly costed. Just beginning to enjoy the fruits of the project.

They offered a very competitive price, were in regular contact before, during and after the installation and were very responsive. The installation team we really good - prompt, tidy, polite and their... See more

EE Renewables eventually delivered a neat and effective implementation although there were some issues beyond their control along the way. The roof panels were installed on the schedule day but the el... See more

On the day of the installation the weather was really awful with heavy showers. The electrician and fitter however battled the extreme elements and the installation was completed that day. The wo... See more

Started the process of getting our Solar panels through Switch Together. We have it installed now and very happy with the service we received, the support and the very competitive costs which were way... See more

From initial quote to final installation everything was very smooth. We were kept informed of progress and installation date was brought forward and larger battery capacity at no extra cost. Installer... See more

The best part of the experience was actually the installers; quick, efficient and shoed initiative. The installation has only been in place for about 6 weeks but the product does seem to be working... See more

Sustain Homes were very good about making sure I got good advice about my solar battery install. The survey was done and this seemed to go well, but some of the information that was given was inco... See more

The whole process from registration to installation went really smoothly. We were very happy with the job done by the installation company. It’s a great scheme that encourages solar installation and... See more

Whilst I am very happy with the final product and the overall scheme, our experience of the fitting process was very poor. It took four visits from the roofing and electrical team over the course of o... See more

Solar Together has made the process so simple to invest in a solar product. The discount from an off-the-shelf package was considerable and the winning supplier was so helpful and knowledgeable. We ar... See more

The process of installing the solar panels and the lead up to the installation was very straight forward. I was surprised how quickly Solar Together were able to actually do the installation and the... See more

Really good apart from the fixing of the bracket for the battery. It would appear that a hammer drill was used to fix one of the bolts which took the face off a brick - In overcoming that they manged... See more

17.09.2025. On fitting the electrical cable was laid on a flat roof causing a obstruction to the flow of water into the guttering.The gutters had been dislodged.Damage to brickwo... See more

I have now had the solar panels for 9 months. Installation was swift, uncomplicated. Not sure if the service since Grateful to my brother who supports as otherwise you can be waiting wee... See more

The installation of my solar panels was extremely well organised. The installers were very friendly and knowledgeable, and took the time to explain everything about the system, the electrics and the b... See more

The fitting and installation by the contractors went well. Communication with Solar Together was difficult. Many calls unanswered, and messages ignored. Connection to the Grid took an enormously long... See more