Swiss Link Military Surplus Reviews 17

TrustScore 4 out of 5

4.0

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Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Camping Store
  4. Clothing Store
  5. Sporting Goods Store

Written by the company

Swiss Link is a specialty retailer based in Chico, California, offering genuine imported Army Navy goods and survival gear from around the world. Our product line includes authentic military surplus, NATO-style Wavian USA fuel cans, and StormBags by StormTec USA, catering to enthusiasts of European militaria, outdoor adventurers, and survivalists. Known for competitive prices and unique, high-quality items, Swiss Link aims to provide unmatched selection and service for customers seeking hard-to-find surplus gear shipped from the USA.


Contact info

4.0

Great

TrustScore 4 out of 5

17 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good Condition Surplus recieved on time for a couple years now

I have been ordering with Swiss Link since early 2023. My first order was a Romanian Leaf Parka and some Swedish snow pants. They arrived in a timely fashion in good condition except for one issue, I had ordered a parka with a hood and recieved one without. No big deal, just emailed them to let them know what had happened and they instantly sent out another Parka with a hood in pristine condition at no extra charge, and I got to keep the no-hood parka as well. My second order I purchased some Austrian Apline Ranger Boots along with assorted other small things like mittens and a shirt. Everything arrived in fantastic condition, especially the boots. Now my 3rd order I just recieved today, some Swiss KS-90 GEN II boots, arrived in amazing condition, little to no scuffs, absolutely perfect soles. Essentially a brand new pair of full grain leather boots. Overall, they ship in a fair window, stuff arrives on time and in good condition. Absolutely no complaints, their rating on this site should be much higher than it is.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

No customer service

Ordered a gas can and received a receipt on the website but never received a confirmation email. I checked that the email I entered was correct and checked my spam folder, no email to be found. I checked the website again and was only able to find my receipt with no order status details. After a few more days the pending charge fell off my bank statement. I’ve tried calling multiple times only to go straight to voicemail. And my emails have gone unanswered. I was left with no choice but to order from a different website. Customer service is nonexistent if the company even exists anymore.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not use company

Do not use company, they seem like they're helpful but shipping issues they are not willing to work with you I would not recommend or use it again

I would use another company to a web search you'll find another military surplus online store easily

5 August 2025
Unprompted review
Swiss Link Military Surplus logo

Reply from Swiss Link Military Surplus

Thanks for the review, blah blah blah (if that’s really your name!)

I’m sorry you had a bad experience with shipping, I’d be happy to help sort that out for you if there’s still a need unmet. Shoot an email to hello@swisslink.com and mention my name Miles, I’ll see what we can do to clear it up :)

Rated 5 out of 5 stars

Very happy customer

I ordered a pair of their Swiss KS90, Gen 1 combat boots, and I'm in love with them. It's my very first pait of boots, and I wear them every chance I get. And my experience with the company is great; my order was insured, and the only issue I had getting the item was due to the carrier, rather than the company itself. The boots were in good condition too, all I had to do was a bit of cleanup on them, and they were ready to wear. For the price and quality, I'll be happy to purchase from them again in the future.

Up above on the Trustpilot page, it mentions they may use unsupported review invitation methods. I don't know the details about that, but all I experienced when being asked for a review was an email with some links to do so. I was not offered any incentive or similar, if that's something that may worry you.

21 July 2025
Unprompted review
Swiss Link Military Surplus logo

Reply from Swiss Link Military Surplus

Thanks for the review and yeah I think that email is what generated the flag. Trustpilot wants us to pay for their review collection services and not have us generate those on our end. I’ve since stopped the email because, after all, it’s about trust! Anyway I appreciate the positive feedback and I’m glad you like the boots!

Rated 5 out of 5 stars

Excellent customer service.

Have ordered several times. Always went well. One order was lost by FedEx, I contacted Swisslink and received a quick response from the owner. Replacement order shipped same day. Thumbs up.

6 July 2025
Unprompted review
Swiss Link Military Surplus logo

Reply from Swiss Link Military Surplus

Thanks for the review and for your business Jim! I’m glad we were able to sort the issues out for you.

Rated 4 out of 5 stars

Ordered two large shirts

Ordered two large shirts. I received two large shirts, one of them men's, the other women's. I don't recall if specifying sex was part of the ordering process. Not exactly what I'd hoped for. I kept the men's and made a gift of the other.

23 May 2025
Unprompted review
Rated 4 out of 5 stars

I’ve bought a few things from them over…

I’ve bought a few things from them over the time. I bought a Vegetato jacket, which, while awesome, had proved to be one of the most bizarre garments I’ve ever owned solely in the way it is cut. Bought some Swiss KS90-2 boots, also super good, very comfortable, except for the fact the tongues are crooked and I can’t get the dang things to be straight! None of this is fault of Swiss link, their free shipping policy is absolutely awesome, customer service is good, friendly, and generally speedy. Website is well sorted, and, there’s good variety of things.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Great company and great customer service! The selection of European military surplus is great and the wool blankets are awesome. I had a question about one of the items on the site and Jesus sent me some extra information about it. Would recommend 10/10

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Selection & Price

Great Selection & Price, I'd just avoid anything marked as #2 Condition or Grade 2, as some of it is pretty thrashed. Will be shopping here again

5 October 2024
Unprompted review
Swiss Link Military Surplus logo

Reply from Swiss Link Military Surplus

Thanks for the review, Joseph!

Rated 1 out of 5 stars

Order Cancelled Without Explanation

I placed an order with Swiss Link and almost immediately they cancelled it. Eight days later the charge still shows as pending on my credit card. I have contacted them three times to get an explanation but they have not responded to my inquiries. I am not impressed with this company.

20 June 2024
Unprompted review
Swiss Link Military Surplus logo

Reply from Swiss Link Military Surplus

Hi Timothy, I'm sorry you had a bad experience with your canceled order and that you didn't receive the proper communication about it. I don't know what happened there but we do our best to keep our customers informed about order statuses and respond to questions and concerns as quickly as possible. If you do decide to give us another shot someday we'll certainly be on top of it!

Rated 5 out of 5 stars

Great prices

Great prices, unmatched quality, customer service that is hard to beat. If you are looking for a hard to find bit of European militaria shipped from the US, this is the answer to your surplus dreams.

22 July 2023
Unprompted review
Swiss Link Military Surplus logo

Reply from Swiss Link Military Surplus

Thanks so much John!

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