Swissklip Reviews 

954
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that support staff are extremely responsive, polite, and always quick to resolve any issues. People also deeply appreciate the user-friendly experience, fast shipping, and effective devices that perform wonderfully for cleaning dental items and eliminating household odors. Some reviewers were not happy with the product quality, mentioning that certain items arrived completely broken or stopped working shortly after the initial purchase. Other consumers felt that specific devices did not deliver the expected results, failed to provide a sufficiently close shave, or did not solve their problems at all.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise items like tooth whitening foam,... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Response time

Reviewers highlight positive aspects of response time, frequently praising the speedy and professional... See more

Customer service

Consumers find customer service to be positive, highlighting polite and responsive agents who resolve issues... See more

User experience

Reviewers mention positive feedback about user experience, noting that products are very easy to set up and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using your product on a regular basis. I bought a few of the HALOUV but unfortunately still have a bedbug issue. I will say that it has reduced seeing them however I believe because they a... See more

Company replied

Rated 4 out of 5 stars

I LOVE MY LITTLE SWISSKER DEVICE. SO MUCH EASIER TO USE THAT DISINFECTING BY HAND! BUT MY ONLY COMPLAINT IS THAT I FIND IT VERY DIFFICULT TO SEE EXACTLY WHERE THE “FILL LINE” IS BECAUSE OF THE SILVER... See more

Company replied

Rated 4 out of 5 stars

I have been using my UVC lamp in my car to kill bedbugs. I feel it has greatly diminished them. Every now and then if I see one, I just plug it in for an hr or two and leave the car shut and un attend... See more

Company replied

Rated 3 out of 5 stars

Good: ease of application, nice smell, fast drying. Not yet observed: positive results. Although it appears while the nail is growing it’s lower part (4-5 mm) at least for now appears healthy.

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Personal grooming products


Contact info

3.8

Great

TrustScore 4 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(954)

262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Affordable

Affordable, product appears to be working well. Ease of purchase, and timely in the delivery.

11 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re thrilled you are enjoying our product! Thanks so much for taking the time to share your positive experience.

Rated 5 out of 5 stars

Your uv lights are powerful and so a…

Your uv lights are powerful and do a great job. I only wish maybe they could be operated by an app and maybe had a longer cord.

30 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re thrilled you are enjoying our product! Thanks so much for taking the time to share your positive experience.

Rated 4 out of 5 stars

Thank you for your offer

Thank you for your offer, it’s a fair offer under the circumstances & I appreciate it.
Terry Shannon

11 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 5 out of 5 stars

Great customer service

I am very happy with my experience and I will continue to do business with them

11 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback!

Rated 1 out of 5 stars

Did nothing no results actually got…

Did nothing no results actually got worse

9 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

It’s not that Great .

It’s not that Great .
I would like a refund they don’t work very well

7 December 2025
Unprompted review
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Reply from Swissklip

Hi William, we want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

I just placed an order for the uv lamp…

I just placed an order for the uv lamp and I checked my bank statement and it says re accruing charge. I didn’t authorize this at all. So I’m suppose to get my 100.00 item Monday . But will make sure nothing is re accuring on my card. Dissatisfied customer. Lesson learned if they can’t post a customer service number then don’t order from them something’s not right !!!

4 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Hi Anthony, we want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

Fresh, clean air

We have used the uv lamp to help with the autumn invasion of stink bugs, and it seems to have helped. In addition, the air seems very fresh and clean after using the device.

5 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback! :D

Rated 1 out of 5 stars

I did not receive it.

4 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Hi Amy, Thank you so much for your feedback. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

I used swissklip whitening foam for a… month

I used swissklip whitening foam for a month and it did nothing to improve my teeth. I am so sorry I spent $58 for nothing. I cannot return it since it’s been over 30 days. They need to give you much longer time to see if it really really does work, which I doubt it. I think it’s false advertising. I wasted my money and I hope no one else does.

1 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 4 out of 5 stars

Ordering was simple

Ordering was simple. Delivery was quick. Looking forward to using it on a regular basis. Just starting out.

2 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback! :)

Rated 5 out of 5 stars

I am grateful that you returned my…

I am grateful that you returned my message. I am so upset over this problem. When I moved into this apartment, I did not know it was infested with fleas and other bugs. I will do what you suggested and not give up yet. I admire your treatment of your customers, thank you.

2 October 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback! :)

Rated 5 out of 5 stars

I've noticed where they are hiding

I've noticed where they are hiding. In the seams of my mattress and inside the walls of my apartment. I've been spraying alcohol in the areas where they are hiding but it doesn't take care of the problem. I've been using it for 3days now and it seems to be slowing the bugs. Thank you for carefully explaining to me the treatment process.

29 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback.

Rated 1 out of 5 stars

It destroyed the bottom of my mother’s…

It destroyed the bottom of my mother’s curtains. Instructions were terrible. Nothing was mentioned about destroying materials. I would like a refund.

18 October 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com.

Rated 4 out of 5 stars

The absolute best head!

The absolute best head shaver I have used. Cleaning the heads to extend their lifespan could be improved upon, but I am not an engineer.

30 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback.

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