Swissklip Reviews 

954
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that support staff are extremely responsive, polite, and always quick to resolve any issues. People also deeply appreciate the user-friendly experience, fast shipping, and effective devices that perform wonderfully for cleaning dental items and eliminating household odors. Some reviewers were not happy with the product quality, mentioning that certain items arrived completely broken or stopped working shortly after the initial purchase. Other consumers felt that specific devices did not deliver the expected results, failed to provide a sufficiently close shave, or did not solve their problems at all.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise items like tooth whitening foam,... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Response time

Reviewers highlight positive aspects of response time, frequently praising the speedy and professional... See more

Customer service

Consumers find customer service to be positive, highlighting polite and responsive agents who resolve issues... See more

User experience

Reviewers mention positive feedback about user experience, noting that products are very easy to set up and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using your product on a regular basis. I bought a few of the HALOUV but unfortunately still have a bedbug issue. I will say that it has reduced seeing them however I believe because they a... See more

Company replied

Rated 4 out of 5 stars

I LOVE MY LITTLE SWISSKER DEVICE. SO MUCH EASIER TO USE THAT DISINFECTING BY HAND! BUT MY ONLY COMPLAINT IS THAT I FIND IT VERY DIFFICULT TO SEE EXACTLY WHERE THE “FILL LINE” IS BECAUSE OF THE SILVER... See more

Company replied

Rated 4 out of 5 stars

I have been using my UVC lamp in my car to kill bedbugs. I feel it has greatly diminished them. Every now and then if I see one, I just plug it in for an hr or two and leave the car shut and un attend... See more

Company replied

Rated 3 out of 5 stars

Good: ease of application, nice smell, fast drying. Not yet observed: positive results. Although it appears while the nail is growing it’s lower part (4-5 mm) at least for now appears healthy.

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Personal grooming products


Contact info

3.8

Great

TrustScore 4 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(954)

262 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Part was broken

Part was broken. You wouldn’t take it back when you said parts were out of stock.
Sent me $40.00. So I’m stuck with a shaver I can’t use. The shaver works great otherwise.
I don’t recommend getting it straight from the company. I ordered new one for half the price from Amazon.
Not sure of exact date

9 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 2 out of 5 stars

I see my toenails not getting any results

I see my toenails, not getting any better! I am using it 3 to 4, times a day wear white socks. I followed your instructions to the T

6 January 2026
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 3 out of 5 stars

So far have not seen much improvement

So far have not seen much improvement. Have only been using once a day, so that may be why. But have been using for almost a month now, so would have expected to see a little improvement. Not sold on the product yet.

6 January 2026
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for taking the time to share your experience.

Rated 4 out of 5 stars

This is a nifty shaver

This is a nifty shaver, especially designed for bald heads. I like everything about it, and I use it to trim my beard, remove unsightly nostril and ear hairs. My only problem is opening the shaver heads to clean them, as the instructions are not the best.

5 January 2026
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you SO much for your feedback!

Rated 2 out of 5 stars

Not impressed with it and definitely…

Not impressed with it and definitely not working the way I understood it should work.

It was to replace an item I had that used electric pulse on each hair. It broke beyond repair. It was working perfectly, so I hope you can understand my complete dissatisfaction with your product. I couldn’t and won’t recommend it to anyone. Sorry

4 January 2026
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

This product works

This product works! I've been using it religiously for a few weeks and the results are in.

10 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you SO much for your feedback!

Rated 5 out of 5 stars

Well let me tell you we sprayed and…👍

Well let me tell you we sprayed and sprayed and sprayed could not get rid of bed bugs they kept coming back coming back well we've used this machine about four or five times now and we're down to seeing about one bed bug every two or three weeks so we're almost done and I think it's a great product so far and I hope it lasts and we don't get any more bed bugs but thank you God

1 January 2026
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you SO much for your feedback!

Rated 1 out of 5 stars

No benefit

Sorry to say that after using it for months I didn’t see any improvement

3 January 2026
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

Best purchase I’ve ever made

Best purchase I’ve ever made! Never been able to care for my nails this easy! Sturdy,dependable and looking forward to having them a long time. Quality product. Thanks

20 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you SO much for your feedback!

Rated 2 out of 5 stars

I was sent the wrong item and I …

I was sent the wrong item and I emailed Swisskip about this and they never got back to me until I got this email to do a review, No I am not happy, I want to return what I tecieved and a refund for what I ordered as I have bought what I wanted somewhere else.

19 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 4 out of 5 stars

Purchased over a month ago

Purchased over a month ago. Have ran 60 minutes a day every day and still have a lot of bed bugs. Mind you it’s down but expected them gone after a month.

3 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

i am having bed bug problems and it has…

i am having bed bug problems and it has worked everywhere but my bedroom so i don't know if i should just get rid of my mattress and start new where I got them i have no clue but before i knew it they were every where now they are just in my bedroom and i use it daily but i still have some

1 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you SO much for your feedback.

Rated 1 out of 5 stars

SwissKlip LuminiPro

The product I purchased for hair removal doesn't work at all. I used it for months. I think in the area I used it my hair actually grows faster than before. Maybe you should re-market it as a hair growth solution. It was cheapest one I found. You get what you pay for.

30 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

Stay far away from this company

Stay far away from this company.

I ordered a product, which did not work as advertised. Within the time period allowed by to the company's very own policy, I requested a refund. When I got no response, I sent another request, then another, then another. etc. I eventually made over ten requests via emails and through its chat box on its website. After months had past, I did finally get a response from the company denying my refund request because it was outside the time period to request a refund. It is important to note that I made over ten requests, within the time frame of the refund period, but the company refused to answer until the time period expired. As of this day, I have not received a refund, but I have notified the Louisiana State Attorney General's office, specifically, her commercial fraud unit, of this company's criminal behavior.

I will close with how I opened. STAY AWAY, far away!

UPDATE: After I posted the above review, this fraudulent company replied and ask that I contact their customer support department to resolve this issue. I did so and I immediately received an automated response saying someone would contact me in less than 24 hours. As of this date, and has it has done from the very beginning, I still have not been contacted by this company.

As I said before, STAY AWAY, FAR AWAY!

31 August 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

Great customer service and follow-up

Great customer service and follow-up. Mistakes happen, but the company quickly addressed and solved any issues. They have a lot of items that have great appeal.

29 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 1 out of 5 stars

Still waiting for refund on returned…

Still waiting for refund on returned ultraviolet odor control, which my wife claims is dangerous.

17 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

I was worried about the fish tank

I was worried about the fish tank, I got a response quickly even with it being the holidays. I really like the light I recommend it to anyone with a bug problem, especially bed bugs.

29 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look