Swimply Reviews 

5,389
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and well-maintained facilities, often highlighting the cleanliness and thoughtful amenities like seating areas, umbrellas, and even fire pits. The staff is frequently described as welcoming, friendly, professional, and accommodating, making the overall user experience smooth and enjoyable. Many people appreciate the ease of the booking process and the accurate descriptions of locations, which often provide a private and relaxing atmosphere. However, some customers also noted issues with the booking system, where confirmed bookings were sometimes cancelled by hosts or were unavailable upon arrival, leading to frustration. A few other people also felt that the platform could improve by providing clearer information about pool depth and ensuring that hosts update their availability more frequently.

What people talk about most

Facilities

Reviewers mention positive feedback about facilities, consistently praising the cleanliness and beauty of the... See more

Staff

People report positive experiences with staff, frequently highlighting hosts as welcoming, kind, and helpful,... See more

User experience

Users describe positive interactions with the user experience, with many reviewers consistently reporting an... See more

Location

Consumers find the locations to be excellent, with many describing them as beautiful, welcoming, and safe,... See more

Booking process

Customers had positive experiences with the booking process, finding it easy and straightforward, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been to multiple properties. The way you can experience a little luxury every now and then paying close to nothing? I'm sold! Just look at these beautiful places to swim intimately with your fami... See more

Rated 5 out of 5 stars

The host was welcoming and the pool was beautiful. They had several seating areas with umbrellas and tables to sit at also with umbrellas. The children and adults had a good time. Their was a cargo t... See more

Rated 5 out of 5 stars

That was an amazing experience, It was our 1st time to use Swimply and that experience made it definitely not the last!!! We simply felt home, unexpected privacy level, well organized and clean, sm... See more

Rated 5 out of 5 stars

I rented this private pool and had the most amazing experience! The space was clean, peaceful, and exactly as described—if not better. The water was crystal clear and the temperature was just right.... See more


Company details

  1. Online Marketplace
  2. Outdoor Activity Organiser
  3. Swimming Facility

Written by the company

Have a blast with Swimply! Swimply is an online peer-to-peer marketplace that allows hourly rentals of pools, courts, entire homes, and many other amenities. Swimply is built for experiences and joy – whether that’s bringing your family to one of our incredible pools, trying a game of pickleball for the first time, or renting a beautiful home for a party, Swimply has a place for your passion. Swimply has +25k listings across the United States, Canada, and Australia and has continued to grow to bring millions of users and hosts together throughout the year. With great listings starting as low as $20 per hour and venues that can accommodate hundreds of guests, you always find the place of your dreams on Swimply. Swimply prides itself on being a way for local communities to engage and benefit from each other. Unlike other companies which displace local residents in favor of tourists, Swimply democratizes access to amazing amenities, homes and pools that would otherwise go unoccupied. This allows homeowners to earn more to maintain these expensive assets, while simultaneously making them accessible to a great number of customers that do not have the resources to own these amenities themselves. Since 2019, Swimply has experienced steady growth worldwide to deliver its mission of providing a place for every passion.


Contact info

  • 726 N Martel Ave, 90046, Los Angeles, United States

  • swimply.com

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,389)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy App

I have used Swimply multiple times. The descriptions of places are accurate and the hosts ratings seem to be true to my experiences. Swimply will send reminders that are helpful and will help you if you have a problem. I recommend Swimply to my friends.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! The host was very communicative and helpful. The pool and jacuzzi were so enjoyable, relaxing, and fun. I honestly felt like I was in a spa-like atmosphere! The fire pit was therapeutic after the swim. We used the grill which was very clean and enhanced our overall Fourth of July celebration. Will be rebooking again and can’t wait until then ✨

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Pool was nice,clean and spacious! Bathroom was easily accessible. Host was great! Would recommend to anyone!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Pool party 16 th Birthday

We recently hosted a birthday party at this pool for my son and I couldn’t be happier with the entire experience! The place itself is beautiful — clean, spacious, and so well-maintained. The pool was perfect for kids and adults alike, and the whole setup created such a fun and relaxing atmosphere. From the seating area to the little extras, everything was thoughtfully arranged and ready for us when we arrived. I highly recommend this place.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

My experience was a great first time

My experience was a great first time! A couple of hiccups because I failed to read the fine print, which is where you find all the important details. The space was great! Clean, airy and well kept. The pool was clean and the perfect size for relaxing afternoon.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Everything worked extremely clean slide…

Everything worked extremely clean slide was fun plenty of pool toys no neighborhood kids no Neighbors no traffic noise beautiful backyard setting tons of seating super sunny all day long with plenty of places to get out of the Sun and sit

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Nice experience

Easy to use. Had a great experience renting our first pool out for the afternoon. Pretty pricey, but worth it for the convenience and privacy!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience – highly recommend!
Our family had an absolute blast swimming! The pool was clean, well-kept, and perfect for both kids and adults to enjoy. Linda and her husband were incredibly friendly and welcoming—they made us feel right at home. We truly appreciated their hospitality and will definitely be coming back!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

This was the most incredible experience…

This was the most incredible experience of my life. Booked a breathtaking pool in Topanga and had 180 views of the ocean, bbq grill, tons of space, a dedicated restroom and even a pizza oven! The host Kim went above and beyond and we will definitely be back again and again!

29 June 2025
Unprompted review
Rated 1 out of 5 stars

CAN'T CALL ANYONE, HORRIBLE!!!

I tried to use in 2024 and needed to cancel. I cancelled with plenty of time but they charged an outrageous (over $250) cancellation fee. Not only that, they charged my card twice and I never got the second refunded so had to pay over $500 for NOTHING. Now I look at my credit card statement today, and another charge when I have had no contact with them in over a YEAR! There is no way to them and when I did find a number (805-410-5002), the guy who answered was sketchy and just answered customer service with a very strong accent. Something just didn't sit right with me. When I explained to him my credit card was charged and they shouldn't even have my card number, he just said ok. I told him I disputed this with my bank and if I'm not credited that charge, fraud charges will be filed.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing host!

The host I booked my party for was fantastic. The app for Swimply was a bit glitchy but other than that, everything was perfect!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing time at this…

We had an amazing time at this beautiful rental! The host went above and beyond to make sure everything was perfect. The space was spotless, the location was great, and we had the freedom to enjoy ourselves with our own music and privacy. She was super helpful when needed but gave us our space the entire time. Highly recommend!

28 June 2025
Unprompted review

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