Most of the experience was great. I was able to find what I wanted at good prices. It was less than perfect because the fins I received were much larger than I expected. I don't remember that being... See more
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SwimOutlet is the largest swim retailer in the US. Your one stop shop for the pool, beach & everything in between 🏊
Contact info
United States
- 1 (800) 691-4065
- shop@swimoutlet.com
- swimoutlet.com
Replied to 31% of negative reviews
Typically replies within 2 weeks
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I was supposed to receive a 15%…
I was supposed to receive a 15% discount for providing my email. I entered the code at checkout but it didn’t take off the 15%. In addition I’m bombarded with your companies emails.
Ordered a suit that should have has 2…
Ordered a suit that should have has 2 day shipping. Ended up being delivered to a completely different state. Called and talked to someone who shipped me out another suit that was promised to ship out that day and get there one day delivery and that suit didn’t even ship out from them until FOUR days later. I still do not have the suit. Calling for a refund
I ordered a swimsuit on January 28th. Still not here 3/2
I ordered a swimsuit on January 28th. It is FINALLY being shipped. I contacted you several times. The BOT was useless, one time I was told I would receive an email in 15 minutes confirming I still wanted the suit. It never came. When I checked last, the order was cancelledThis is the worst service I have ever encountered.
Received just what I wanted and in time…
Received just what I wanted and in time for my trip.
Great products
I had a great experience with SwimOutlet! The website was easy to navigate, prices were competitive, and my order shipped sane day! The quality of the swimwear always exceeds my expectations, and returning things is super simple!
swimming
I have ordered thru this company for my granddaughter and have alwsys been impressed with the products I purchased. They are so easy to deal with and the products are always outstanding.
Easy to navigate website and wonderful…
Easy to navigate website and wonderful merchandise options.
Great shopping experience
Easy to find exactly what I was looking for and simple checkout!
The suit came on time and was true to…
The suit came on time and was true to size. Very satisfied.
Absolutely bombarded with spam emails…
Absolutely bombarded with spam emails from the moment I ordered. I ordered four days ago have received six marketing emails since including two sent 5 hours apart. Will return my order and never order again. Giving you my email for an order is not a freaking licence to harass and flood me with marketing.
Great selection and easy shopping
Great selection and easy shopping. I was amazed at how fast I received by items, too!
I called with an order issue and the cs…
I called with an order issue and the cs person took care of everything right away.
Wow!
Wow. Ordering was easy after choosing from a very big choice of suits!
The place to get a swimsuit you can do laps in
Great products, great customer service. I use what I bought: a couple of swimsuits and some fins. There is a lot of selection, I am sure you will find what you need. Unfortunately we do not have anywhere locally where you can buy a swimsuit that you can actually do laps in. I am glad I found Swim Outlet, and they have a great selection happily in my size 42.
Customer service online was pleasant…
Customer service online was pleasant (Kara), fast response, and I will order from Swim Outlet again.
Handled my problem quickly and…
Handled my problem quickly and efficiently
Great product at a reasonable price
Great product at a reasonable price. Quick shipping response.
Wide availability of interesting…
Wide availability of interesting products from a lot of brands at affordable prices
Good selection of products
The website was easy to navigate and there is a good selection of products
Love the new ads. Well Done!
the updated advertisements and Web site are Great! in general there are too many, but since I am a swimmer, I like the variety.
Online, product selection was easy. Ordering was easy. Frankly, too easy! :)
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