Swikly Reviews 

5,604
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The apartment was not as described. The number of stairs was more than suggested and there was a lack of sufficient light when entering the last floor. This made for a dangerous situation for falli... See more

Company replied

Rated 5 out of 5 stars

The site was very good, although they were in the process of closing up for the season, so lovely and quiet, no too many visitors. Holiday cottages were immaculately clean. Staff were helpful and pol... See more

Company replied

Rated 5 out of 5 stars

We had the most fantastic stay at Le Petite Venise in Colmar. A wonderful location, so central but very peaceful and waking up early smelling the Boulangerie baking just a street behind was... See more

Company replied

Rated 5 out of 5 stars

We absolutely loved our stay which was 2 weeks. It is a spotless camp and the children loved every minute of it. They made lots of friends and had brilliant fun in the pool. Evening entertainment was... See more

Company replied

Company details

  1. Payment Service
  2. also in
  3. Card Processing Service

Information provided by various external sources

Streamline your reservations by requesting down payments and security deposits online, without the hassle of dealing with cheques or bank transfers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,604)

3,336 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Caution possible "que" par carte ça ne…

Caution possible "que" par carte ça ne sécurise "que" sandaya ou swikly (ex: pas de carte disponible?)

21 May 2026
Unprompted review
Swikly logo

Reply from Swikly

Bonjour, merci pour votre avis.
La caution Swikly est disponible par carte bancaire, ainsi que via iDEAL, Bancontact et Maestro. N'hésitez pas à contacter notre support pour toute question supplémentaire.
Bonne journée,
L'équipe Swikly

Rated 5 out of 5 stars

Excellent facilities

Excellent facilities, great staff

19 May 2026
Unprompted review
Swikly logo

Reply from Swikly

Merci pour cet avis 5 étoiles !

Excellente journée,

L’équipe Swikly

Rated 5 out of 5 stars

Great service

Great service, clean communication

26 May 2026
Unprompted review
Swikly logo

Reply from Swikly

Merci pour cet avis 5 étoiles !

Excellente journée,

L’équipe Swikly

Rated 5 out of 5 stars

Enjoyable experience

Our experience with booking through ALGARTUR, was nothing but enjoyable. They are very professional and a delight to deal with. I will definitely be booking again with them and hopefully the same apartment. thanks to all concerned and thanks Pedro.

1 May 2026
Unprompted review
Swikly logo

Reply from Swikly

Thank you very much!

The Swikly team

Rated 5 out of 5 stars

On a passé un super weekend personnel…

On a passé un super weekend personnel au top à l'écoute attentionné etc. Vraiment je recommande ce camping on y retourne pour le weekend de la Pentecôte.

7 May 2026
Unprompted review
Swikly logo

Reply from Swikly

Merci pour cet avis 5 étoiles !

Excellente journée,

L’équipe Swikly

Rated 1 out of 5 stars

It was absolutely disgusting that 1…

It was absolutely disgusting that 1 week before the check-in we were asked to pay the deposit. If I knew this beforehand I would never book this apartment. Absolutely terrible experience.

13 May 2026
Unprompted review
Swikly logo

Reply from Swikly

Hi, thank you for your review.
We understand your surprise. The security deposit request is sent in advance at the host's discretion in order to facilitate your check-in.
The Swikly team

Rated 1 out of 5 stars

Way to agressive selling an insurance. When I'm mantdatory to use Swikly for the deposit.

1. You are a very aggresive in selling an insurance. That's not the service i've been asking for. Stop sending this emails!
2. All your corresponding is in English, except the last one about releasing the deposit this is in French. This is not very customer friendly.

27 April 2026
Unprompted review
Swikly logo

Reply from Swikly

Hi, thank you for your review.
We hear your frustration regarding the insurance emails and will pass this feedback on to our teams to improve our communications.
Best regards,
The Swikly team

Rated 1 out of 5 stars

Pointless when in a camper van….

Pointless when in a camper van….
They cancelled our booking and didn’t refund our payment for days and didn’t stop this process - strange

10 May 2026
Unprompted review
Swikly logo

Reply from Swikly

Hi, thank you for your review.
We are sorry to hear about your experience. However, booking cancellations and refunds are managed directly by your host and are not handled by Swikly.
We invite you to contact our support team so we can look into your case.
Best regards,
The Swikly team

Rated 1 out of 5 stars

Pushy e-mails

Received pushy e-mails to take an insurance with it. Next time I will not book a camping place anymore if I have to agree to a third party like Swikly getting access to my bank account.

20 April 2026
Unprompted review
Swikly logo

Reply from Swikly

Hi, thank you for your review.
We understand your frustration regarding the insurance emails. We take note of your feedback and will pass it on to our teams to improve our communications.
Please be assured that Swikly is a secure and certified platform. Your bank details are fully protected and only used for the security deposit process.
Best regards,
The Swikly team

Rated 5 out of 5 stars

The apartment is perfect

The apartment is perfect — compact and comfortable. The location is fantastic, right in the heart of a lively, bustling area and just steps from the sea. The view is beautiful, and the check-in process was straightforward, with keys collected from a nearby building on the other side of the market. The bed is very comfortable, and the room is surprisingly quiet considering how close it is to such a busy area. It is up quite a few stairs, but that wasn’t a problem for us. I would absolutely come back and stay here again — loved it.

L’appartement est parfait — compact et confortable. L’emplacement est excellent, en plein cœur d’un quartier animé et à deux pas de la mer. La vue est magnifique et l’arrivée s’est faite facilement, avec la récupération des clés dans un autre bâtiment de l’autre côté du marché. Le lit est très confortable et la chambre est étonnamment calme compte tenu de la proximité d’un quartier animé. Il y a pas mal d’escaliers pour y accéder, mais cela ne nous a pas posé de problème. Je reviendrais sans hésiter — j’ai adoré.

1 May 2026
Unprompted review
Swikly logo

Reply from Swikly

Bonjour, merci pour votre avis.

Cependant, il semblerait que celui-ci ne nous soit pas destiné. Je vous invite à contacter l’établissement concerné directement pour leur faire part de votre avis. Nous espérons toutefois que le dépôt de caution en ligne avec Swikly s’est bien déroulé et a répondu à vos attentes.

Cordialement,

L'équipe Swikly

Rated 5 out of 5 stars

Sunny holiday

We have enjoyd every day at the camping, most of the time we were at the swimming pool and we eat at the restaurant and pizza and crêpes, there are 2 points we were not very glad with, the swimming pool, the one with the bucket is not easy to leave for the elderly people, we really missed steppes to get out of the water and the toilets in the pool were not very clean, maybe once every hour a cleaning session, we are thinking to come back again

19 April 2026
Unprompted review
Swikly logo

Reply from Swikly

Thank you very much!

The Swikly team

Rated 3 out of 5 stars

Obviously I paid it and it was…

Obviously I paid it and it was returned, but the fact I was unaware I had to do this was annoying, I’ve booked 5 Sandaya centres on my trip around France so was worrying as each one will or will not ask for this deposit, so far two have! These were also booked a long time ago!! Should have been mentioned!

16 April 2026
Unprompted review
Swikly logo

Reply from Swikly

Hi, thank you for your review.
We understand your frustration. The security deposit request is decided by each establishment independently, which is why practices may differ from one Sandaya centre to another.
We are glad the deposit was returned without issue and hope the rest of your trip around France goes smoothly.
Best regards,
The Swikly team

Rated 5 out of 5 stars

top location

11 April 2026
Unprompted review
Swikly logo

Reply from Swikly

Merci beaucoup pour cet avis !

Bonne journée,

L’équipe Swikly

Rated 5 out of 5 stars

Dear Romain

Dear Romain

We had the pleasure of staying in your Airbnb for nearly two months. Thank you for your kindness and for helping us secure a place so quickly when we needed it. We truly appreciated all your assistance during our stay.

We would gladly recommend you to our family and friends.

Many thanks,
Romain and Christelle.

10 April 2026
Unprompted review
Swikly logo

Reply from Swikly

Thank you very much!

The Swikly team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look