Swifty Scooters Reviews 

997
•
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

I purchased a Swifty scooter for my son, and we’re both really happy with it! The quality is top-notch, sturdy, and perfect for trail rides. The design gets a lot of compliments and even suits differe... See more

Rated 5 out of 5 stars

amazing customer service, lovely to be able to call someone and have actual advise/ answer questions i had! These scooter are 100% worth there money! I love mine, I have. Long term foot problem and... See more

Company replied

Rated 5 out of 5 stars

I bought a SwiftyAir MK2, what a brilliant scooter. A solid, comfortable ride. The quality is excellent, I had an urban style small wheeled scooter before, Swifty is way better, love it. It’s a great... See more

Rated 5 out of 5 stars

Ordered a Swifty Air scooter on the Tuesday morning it arrived Thursday morning, very swift. All parts of the scooter present and correct in the box on opening, all packed up nice and secure. Very... See more

Company details

  1. Bicycle Store

Written by the company

Swifty Scooters - Premium Adult Commuter Scooters designed in Manchester. Creators of the urban adventure kick scooter, perfect for commuting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

997 reviews

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4.8

All reviews

(997)

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Rated 5 out of 5 stars

Swifty One Marine

I got the Swifty One Marine and not only is it a beautiful piece of art it’s an excellent scooter built with unique design and amazing quality. Nothing in the market that I have seen can compare to it. I’m so happy with my purchase. Also the staff at Swifty are wonderful and answer every email and call promptly. Thanks so much Swifty for making my life more fun.

13 January 2022
Unprompted review
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Reply from Swifty Scooters

Thank you!

Rated 5 out of 5 stars

Swifty - Best Push Scooter on the Market

The Swifty Scooter is absolutely fantastic. Superb quality and one of the most important features is that this scooter will carry weight up to 150kg's. The Swifty is the only scooter I could find that will carry this much weight. Being in Australia, I dealt with your agent, Murray, in Queensland. He could not have been more helpful, and made my buying experience excellent. 😊

12 January 2022
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Reply from Swifty Scooters

Thanks for the review!

Rated 5 out of 5 stars

Great Service

Great Service. I've been waiting for the SwiftyOne to come back into stock, got in touch and the scooter arrived in time for Christmas. It was a bit fiddly getting the mudguards on but managed it in the end. I've been for an experimental ride (before dawn so the neighbours didn't see me ;>) and I'm in love! My only query is that the front brake handle is on the left-hand side rather than the expected, UK, right-hand side. I've just swapped it over (now bottom up) and it's good to go. I'm eyeing up a Swifty for off-road use now ;>0

7 January 2022
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Reply from Swifty Scooters

Awesome!

Rated 5 out of 5 stars

Excellent Balance Board

The balance board is a lovely, well made piece of kit. Bought for my husband's Christmas but used by all of us.

6 January 2022
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Reply from Swifty Scooters

Great to hear!

Rated 5 out of 5 stars

I bought the fishtail board and stand…

I bought the fishtail board and stand bundle for my 11 year old daughter’s Christmas. We had it engraved with her name and we were delighted with how it looked, when we opened the box.

On further investigation I discovered that I didn’t order the board with stoppers and I was worried about how she’d manage.

However, the customer service I received from Matthew Shea was fantastic. He was very understanding of my concern, and although I couldn’t return an engraved board he gave me the confidence to encourage my daughter to persevere with the fishtail.

And I’m glad we did. She is mastering the techniques and skills and I’m pleased we didn’t opt for a board with stoppers.

Attached to the wall, her board looks great and she loves it!

I really recommend this product!

30 December 2021
Rated 5 out of 5 stars

🔥🔥🔥

It’s everything and more than I expected. The craft quality is exceptional. Completely worth every penny. A serious scooter for the real scooter head. 10/10. Thanks Swifty 🎉

27 December 2021
Rated 1 out of 5 stars

Up to now the shipment is not complete…

Up to now the shipment is not complete and the good is blocked at custom. I paid the surplus of taxes but

27 December 2021
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Reply from Swifty Scooters

Hello, we see your order was delivered on the 29th December? I am sorry but we are not in charge of import taxes. However, the good news is that when you order we take off UK sales tax. So you don't pay more tax than normal. There will be some differences based on the exchange rate in the currency. Happy scooting, hope you like your Swifty. :)

Rated 1 out of 5 stars

I didn’t expect customs tax and duties…

I didn’t expect customs tax and duties which were pretty high. Would have been nice if you would inform your customers that for EU customers there might be additional costs. I would have not bought it if I knew this.

27 November 2021
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Reply from Swifty Scooters

Hello, im really sorry you have to pay import duties but this is out of our control. You perhaps missed the notice that is at the top of all our product pages when you order? Its got a link that clearly informs you about extra charges when it comes to VAT and duties. We also put this notice in the basket and at checkout too. I know it can be missed if your in a hurry and checking out fast but please know we do our best to inform you along the way. How much you are charged is also dependent on where the item is exported to. Again something we do not have any influence over. I do hope you enjoy the product and please send a emial if you want to order anything in future, we will do our best to send you a promotional code as a gesture of good will.

Rated 5 out of 5 stars

Excellent service overall

Excellent service overall. From response to my enquiry about the battery holder update, to recovery and dispatch of my scooter with the updated battery holder.

It is rare to have such resposive and efficient service from an organisation.

23 November 2021

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