Swift Travel Reviews 

152
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We would never forget our trip to India -The Golden Triangle. Our itinerary was so well thought and organised. It included all various experiences and showed us different faces of India. We had an ama... See more

Rated 5 out of 5 stars

Holiday Bookings and COVID. To all the staff at Swift Travel, could not have asked for such a wonderful travel agent in which to do business with. Big thank you for updating me on a regula... See more

Rated 5 out of 5 stars

Having to make short notice plans for a trans-Atlantic flight, we found Swift Travel through an online search, and our agent was Rob. He was so helpful, offering suitable options and keeping in close... See more

Rated 5 out of 5 stars

Ed was extremely helpful, patient and no ask was too much when it came to finding and booking our holiday. He went the extra mile to accommodate our one year old son, ensuring he had the correct seats... See more

Company details

  1. Flights Search Site
  2. Hotel
  3. Travel Agency

Written by the company

Established for over 30 years, we are a company of trusted, passionate travel experts who specialize in creating luxury journeys to destinations in the USA, Caribbean and beyond. Talk to us about your requirements and start planning travel the right way


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

All reviews

(152)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

The best travel company I have ever…

The best travel company I have ever used!!
I highly recommend!

24 July 2018
Unprompted review
Swift Travel logo

Reply from Swift Travel

Many thanks for your kind words Trevor. We look forward to assisting you in the future!

Rated 1 out of 5 stars

Bad experience

Bad experience. Never go for this travel agency. They are not flexible and not supportive once you have booked your travel with them. I would suggest to use thomascook or Expedia instead as their terms are more flexible and they are more supportive when it comes to cancellation or rescheduling.

12 July 2018
Unprompted review
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Reply from Swift Travel

Dear Sonam,

We understand that you are not pleased with the outcome and we apologise for the inconvenience, however, the package which was purchased had a strict non-refundable and non-changeable policy, thus the special discounted rate.

Please understand, as an agency, we are subject to the strict restrictions of the vendors whose services we sell. We act only as an agent and do not have the authority to amend their policies.

We appreciate your understanding in this matter.

Rated 5 out of 5 stars

Got us great deals on flights and coped…

Got us great deals on flights and coped with our changes very well. We will definitely be using Swift Teavel again.

3 July 2018
Unprompted review
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Reply from Swift Travel

It is great to hear this feedback Janet regarding your trip to Toronto. It will be passed onto Paul, Rob and the team. We look forward to assisting you in the future!

Rated 5 out of 5 stars

this is the 2nd time i have used Swift…

This is the 2nd time i have used Swift travel. They have excelled both times.
Everything went really smoothly, I cant fault the service.

2 July 2018
Unprompted review
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Reply from Swift Travel

It is great to hear this feedback Andy regarding your trip to Mallorca. It will be passed onto Edward and the team. We look forward to assisting you in the future!

Rated 5 out of 5 stars

Great service from Edward

We booked flights and car hire for a family holiday to the US.. The team from Swift and in particular Edward were really helpful in finding options that worked for us. So much easier and no more expensive than trying to sort it out online ourselves.

22 May 2018
Unprompted review
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Reply from Swift Travel

Thank you for your kind feedback Emma. Your comments will be passed onto Edward and the team. We look forward to assisting you on any future arrangements!

Rated 5 out of 5 stars

Reshma was very diligent an excellent…

Reshma was very diligent an excellent to deal with. Finding the right flights with so many options available, i would definitely recommend her to friends and family.

17 May 2018
Unprompted review
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Reply from Swift Travel

Dear Sean,

Thank you for your fantastic feedback. It will be passed onto Reshma and the team. We look forward to assisting you, your family and your friends in the future!

Rated 5 out of 5 stars

All been excellent service

All been excellent service, accomadated changes and all resulted in a fabulous holiday

16 May 2018
Unprompted review
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Reply from Swift Travel

Thanks you for the great feedback Kate. It will be passed onto Edward, Rhianna and the team. We look forward to assisting you on any upcoming arrangements!

Rated 5 out of 5 stars

Great sale service and after service

Great sale service and after service! I would 100% recommend them.

25 April 2018
Unprompted review
Swift Travel logo

Reply from Swift Travel

Thank you for the feedback Charles. It will be passed onto Reshma and the team. We look forward to assisting you on any upcoming arrangements!

Rated 5 out of 5 stars

Very impressive hands-on and personal…

Very impressive hands-on and personal service. I am a pensioner and in uncertain health which meant I needed more understanding and guidance than perhaps other travellers but I have received excellent advice and help from Edward and Rhianna and I will certainly be calling on their services again (2 trips so far this year....and 2 more to come in the Spring!)

23 February 2018
Unprompted review
Swift Travel logo

Reply from Swift Travel

Thank you for your feedback John. It will be passed onto Edward, Rhianna and the rest of the team.

Rated 5 out of 5 stars

Great service provided by Ed and…

Great service provided by Ed and Rhianna, recommend the agency.

14 February 2018
Unprompted review
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Reply from Swift Travel

Thank you for your feedback Rutuja. We look forward to assisting you on any upcoming trips!

Rated 5 out of 5 stars

I cannot fault Swift Travel

I cannot fault Swift Travel. Reshma put together an excellent itinerary for us and was always available to advise and to make little alterations.

From the moment we were met at the arrivals hall in Havana until being dropped off back there 2 weeks later everything worked like clockwork. The accommodation was good and the drivers always turned up on time. It was reassuring to be contacted by the reps out there to make certain everything was fine. We were celebrating my wife's 60th Birthday and definitely made the right decision in booking through Swift Travel

24 January 2018
Unprompted review
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Reply from Swift Travel

Thank you for your feedback Mr Dunn. We are glad you had a successful trip! We look forward to assisting you with anything you need in the future.

Rated 5 out of 5 stars

I have been using Swift travel for many …

I have been using Swift travel for many years and would not use any other company for flights and holiday bookings. They are friendly, full of advice and extremely helpful. Highly recommend them.

16 October 2017
Unprompted review
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Reply from Swift Travel

We appreciate your feedback Simon - it has been forwarded onto Rob and the team. We look forward to assisting you on your next trip!

Rated 5 out of 5 stars

Amazing Service from Swift Travel

We had amazing service from Swift Travel! We usually book each element of our holidays separately ourselves, but when we were planning a big celebration holiday to Florida, we decided to speak to a couple of agents. Swift were able to come up with a package far better than we could have done ourselves for the same money and which included more than their competitors. They were friendly and helpful before and during the holiday (when we needed their advice on a car insurance issue) and extremely quick to respond to all and any queries. Particular mention has to go to Rhianna, who is an absolute star and a real asset to the company.

6 October 2017
Unprompted review
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Reply from Swift Travel

Thank you for your kind words Joanna - they have been passed onto Rob, Rhianna and the team. We look forward to assisting you on any trips in the future!

Rated 5 out of 5 stars

Great company!

Great company who found us the best priced fares to Houston for a short notice trip. Wpuld definitely use them again.

30 September 2017
Unprompted review
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Reply from Swift Travel

Thank you for your great feedback Chris - this has been passed onto Edward and the team. We look forward to assisting you on your next trip!

Rated 5 out of 5 stars

Fast response to email seeking a quote …

Fast response to email seeking a quote for flights to Vegas.....great follow up phone call and discussion about dates and the impact on prices. Swift Travel came up with the cheapest quotes by miles compared to the internet big names! Great advice from them and excellent follow up emails to check all was okay....etickets arrived promptly and all was correct, so no problems. Flights/airline were excellent!
Very impressed by the quality of this company and their care and attention.....and they are my first choice for quotes for my next trip!

20 September 2017
Unprompted review
Swift Travel logo

Reply from Swift Travel

Thank you for the feedback Jayne - this has been passed onto Rob and the team. We look forward to assisting you on your next trip.

Rated 5 out of 5 stars

Rey helpful and patient

Very helpful and patient with our many changes

7 September 2017
Unprompted review
Swift Travel logo

Reply from Swift Travel

Fantastic to hear Mark - I will pass onto Adrienne. We look forward to helping you on your next trip.

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