Sweett Reviews 276

A beautiful Parisian apartment, friendly staff, excellent location!

My experience with the service from Sweett concerning my booking for a flat in Paris on Cité de Trevise was poor. The location was the best part. The flat was very spacious and had good facilities although the fittings and fixtures were a little tired and some were in a downright dangerous state of repair such as a bathroom handle which didn’t open from inside. I actually got trapped one morning and thankfully another guest was there to get me out. This could have been an incredibly dangerous situation. The apartment also suffered from sewage smells and a lack of ventilation. One of the small windows didn’t work. There was old graffiti on the outside window so clearly not monitored that often.

To the service. First, Sweett billed me for a third instalment which I didn’t owe. This was eventually refunded although I lost money on the exchange rate of the refund.

Second, the 24 hour central lobby associated with this property simply didn’t exist at the address they provided, it was just a set of blue doors leading to other people’s apartments. So we couldn’t leave our luggage or ‘talk to the team’ as claimed.

Third, I contacted them via WhatsApp, their in-app chat and email about the lobby issue and faulty bathroom handle and got no reply at all, even three days later while I write this review.

Sweett feel like a front for other hosts with clearly variable standards judging by the reviews. There is no Sweett team on hand. The AI on WhatsApp is all you get. This automated service and the digital keys and the lack of humans will most definitely fail in the long term.

I will not be using Sweett or their accommodations again.

Gorgeous Accommodation in Barcelona, my stunning big AND very clean room facing the stunning terrace was just amazing. The 2 staff members (a lady and gentleman) who helped me we AMAZING and KIND, I arrived too early for my check in and they helped me store my bags while I was killing time and checking out the area. Got back and checked in so easily. The app has EVERYTHING all the information you need is there and very clear. Accommodation is very close to Metro Station and some cool restaurants around. I can’t wait to travel back to Barcelona and experience it all over again. I think I’ll go again in September for my birthday

Location was perfect in distance of most toerist points

I had a wonderful stay at Sweet Girona apartment in Barcelona. The apartment was very clean and comfortable. The location is perfect – the metro is only 20 meters away, which is great if you are traveling with children. If you are without children, you can easily walk everywhere because the location is so central.

Whenever I had a question, I got an answer immediately, which made everything very easy and stress-free. Check-out is around 11, but since our flight was late, we were able to leave our luggage very close to the apartment in their lobby. It was completely safe and also free, which was very helpful.

Everything was perfect, and I would definitely stay here again!

The location was unbeatable. It was very clean and tidy, with all kinds of dishes, soap, etc. If we had any problems, they responded instantly via WhatsApp. We will definitely be back. Thank you for your kindness.

Everything was perfect. Cosy and very clean room, kind stuff, easy to use application with instructions and information we need, excellent hotel location and shop next to it. We truly enjoyed our stay and recommend it.

Location is great for visiting Barcelona and going to the FCB game. We were staying with children and friends and whole stay was great. Owner is good and gives you all needed things at the beginning of the stay. Strongly recommend.

The apartments we stayed already the 5 th time! Everything is amazing and well organized, as usual. Location, facility and the staff is well organized .

It was a very seamless experience, beautiful rooms, helpful staff. We loved the locker service!! It was just perfect, we even extended our trip one more day

It was a really nice appartement, clean , good situated, the assistence was very good! I will be back!

The apartment on the top floor is well furnished and features a spaceous terrace with great views and a smaller one on the opposite site of the apartment.

This was our fourth stay in this apartment, and each time we leave just as happy as the last. It has truly become our go-to place whenever we come to Paris.

The apartment is, as always, spotless, well-organized, and extremely comfortable. Every detail is thoughtfully considered, which makes our stay so easy and enjoyable. Most importantly, we never feel like we are staying in an Airbnb, but rather in our own home.

The location is absolutely wonderful, right on Saint-Germain Boulevard, making it perfect for exploring the city. As a lovely bonus, you can even catch a partial view of the Eiffel Tower from the window, which adds a special Parisian touch to the experience.

We would also like to thank the Sweett team for their professionalism, responsiveness, and support throughout our stay.

We will definitely choose this place again on our next visit to Paris. Thank you for everything 🌸

The top-notch communication from the company already started weeks before our arrival so I felt safe knowing that we are in good hands. They were prompt replying to any inquiries and prompt fixing minor issues or accommodating any requests we had. The apartment was spotless and well equipped the application worked perfectly. There was only one small issue, when they called that there's a noise complaint when we, 5 middle aged women, were sitting around the table playing cards in a quiet room. But that was also quickly resolved. I would stay here again in a heartbeat.

The apartment is perfectly located – just steps away from everything you need. Metro, supermarkets, cafés, and major attractions are all within walking distance.
Check-in and check-out were super easy and smooth. The place had everything we needed for a comfortable short stay: a well-equipped kitchen, comfortable bed, and clean towels and linens.
We felt right at home from the moment we arrived. Highly recommended for anyone visiting Paris!

Very nice an quiet place in a wonderful BCN neighbourhood

Such an enjoyable stay!

Very easy check in online before arrival. The hotel had a wonderful receptionist, I was able to leave my bag before the room was free. Very friendly reception staff.

Such a beautiful room with balconies.
Very clean sheets, comfy bed.
Air conditioning worked well.
Clean air in the room. Good capsule coffee.
Nice to watch French life from the above, 5th floor.

Bathroom clean, everything worked well. Towels clean. Also make-up mirror.

I felt safe, a good area. Easy to come back and have a little rest. Metro close by. Supermarkets and restaurants near.

The staff was absolutely amazing! It made the hotel worth a full ten.
I stayed 3 nights.
You made my trip to Paris enjoyable!

Clean and very spacious room, helpful staff