Sweetstoy Reviews 9

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

They did not deliver the package and…

They did not deliver the package and will not help track down or contact the delivery company. The customer service is horrible and the delivery company is Asian so you cant read or contact anyone. it took two weeks for the get here and then was never delivered.

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Avoid purchasing any of their products

Avoid purchasing any of their products. Product I received was broken. They requested a video for proof, which I agreed. Afterwards, they claim a refund will arrive within 7 business days. Been over a month and no refund creditied.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

I would like to thank Sweetstoy for…

I would like to thank Sweetstoy for their quick response. This is my first time with their product line and I am very pleased with the quality of their toys. I needed a slight adjustment on my last purchase. Their product support responded quickly and took care of my problem immediately. I would like to thank Sweetstoy and I look forward to being a long term customer of theirs.
Sincerely

16 May 2023
Unprompted review
Rated 1 out of 5 stars

Order a toy

Order a toy. Showed delivered and never was. On checking the tracking it was returned to originating location. On correspondence with the company they kept telling me to reach out to USPS. The tracking clearly showed it was returned to them. They were less than helpful and when asked for a refund they went dark.

23 April 2023
Unprompted review
Rated 1 out of 5 stars

Seems a fake company

This company states orders will ship within 24hrs - it did not! & I am still waiting to see delivery process. Orders do not show when you search on their site. Email correspondence is poor with really inadequate response considering they sell sex toys - from this company: “We have to say sorry that it has been sent out. We can not stop the shipment. Maybe you can have put it on first and see if it is suitable after you receive the item.The items may be quite suitable for you, to say the least, if you don’t like it, you can give it to your relatives or friends as a gift.“ Please avoid as it seems a fake company & may need investigating.

14 April 2023
Unprompted review

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