Sweet Arrivals Reviews 

19
TrustScore 4.5 out of 5

4.6

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Company details

  1. Baby Store

Written by the company

Gorgeous Luxury Baby Hampers which will make the perfect baby gift. We use the highest quality Australian products to last, impress and delight any parent and newborn. Sending a boutique baby present is a great way to share your love and well wishes to the excited new parents. Our specially selected range of luxury baby gifts are perfect to post or to bring when you first visit a new baby. Perfect for baby shower hampers, maternity gifts, mother & baby hampers and baby gift baskets. Rest assured knowing each gift will be packed with attention to detail and that each item has been carefully picked and matches to perfection. We will ship a stylish and memorable Baby Hamper to your Sweet Arrival!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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4.6

All reviews

(19)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

The gift was beautiful

The gift was beautiful, loved the cherry blossom print. Also the accessories matched perfectly 😍

31 July 2025
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Reply from Sweet Arrivals

Thank you so much for your lovely feedback! 🌸 We're delighted to hear you loved the cherry blossom print and that the accessories were a perfect match. It means a lot to us that the gift brought you joy. We look forward to helping you find more beautiful pieces in the future!

Rated 5 out of 5 stars

The recipient was thrilled with their…

The recipient was thrilled with their gift, and her newborn loves the toy bunny!

19 March 2025
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Reply from Sweet Arrivals

We're overjoyed to hear that you loved your gift and that the little one is enjoying the toy bunny! It's moments like these that make all our efforts worthwhile. We're thrilled that our gift could bring such joy to the family during this special time.

Rated 5 out of 5 stars

Great Service

Great Service
The website was easy to use and intuitive. The choice of products was amazing. The parcel arrived on time and in good condition.

9 January 2025
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Reply from Sweet Arrivals

We're delighted that you had a smooth and enjoyable experience with us. It's always rewarding to know that our efforts to provide a great service are appreciated. We're passionate about making sure every customer feels valued and supported throughout their journey with us.

Thank you for choosing us, and we hope you continue to enjoy the products you've received. We're always here to help with any future needs!

Rated 5 out of 5 stars

Sweet Arrival is amazing

Sweet Arrival is amazing! I purchased their babycino cups, and they exceeded my expectations. The cups were adorable, high-quality, and beautifully packaged. The team was so friendly and helpful, making the experience even better. Delivery was super fast too! Perfect for little ones—highly recommend!

19 December 2024
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Reply from Sweet Arrivals

We're thrilled that you enjoyed your experience with us. It's always rewarding to know that our products and service can make a difference. We're passionate about creating special moments for families, and it's wonderful to hear that our babycino cups brought a smile to your face.

We appreciate your support and look forward to helping you with any future needs. Thank you again for choosing us!

Rated 5 out of 5 stars

Sweet Arrivals is our company's go-to!

We have ordered well over 10 baby hampers now with Sweet Arrivals now and are extremely happy! Nicola and her team are attentive, professional and curate the most stunning and thoughtful hampers. 10/10 would recommend!

26 November 2024
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Reply from Sweet Arrivals

Thank you so much Madeleine for your kind words! I’m so glad to hear that Sweet Arrivals is your go-to for baby hampers. It’s always a pleasure working with you, and I’m thrilled that you’ve been happy with everything we’ve put together. Your recommendation means a lot to me
Thanks again! - Nicola

Rated 5 out of 5 stars

Lovely gift

Lovely gift and beautifully presented, arrived on time, fantastic service

15 August 2024
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Reply from Sweet Arrivals

Dear Clair,

Thank you so much for your lovely review!

We’re delighted to hear that you enjoyed the gift and appreciated the presentation. It’s always our goal to provide not just quality products but also fantastic service, and we’re thrilled to know we met your expectations.

Thank you once again for your kind words.

Best regards,
Nicola Loschi
Director/Owner

Rated 5 out of 5 stars

Great service.

Great service.

5 August 2024
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Reply from Sweet Arrivals

HI Vanessa,
We’re thrilled to hear that you had a great experience with our service. Your satisfaction is of great importance to us.
Thankyou for Supporting our small family business.

Best regards,
Nicola Loschi
Director/Owner

Rated 5 out of 5 stars

Sweet experience

I found site easy to use . Came quickly and packaged well .

28 July 2024
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Reply from Sweet Arrivals

Hi Amanda, so glad you liked the website and your gift arrived to your satisfaction. Thank you for supporting our family business, we really appreciate that.

Rated 5 out of 5 stars

Customer service over and above my…

Customer service over and above my expectations.
Speedy delivery and great price.
The cookies are beautifully gift wrapped too.

4 July 2024
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Reply from Sweet Arrivals

Hi Helen
Thank you so much for the review and we are so happy you were happy with both the service and product. Thank you!

Rated 5 out of 5 stars

Beautiful gift and wonderfully helpful team

I ordered a gift hamper for a work colleague interstate which needed delivery on specific day and special notes attached for the recipient. I was assisted over the phone and the delivery went smoothly with the recipient opening the hamper during our virtual baby shower.
The hamper contents were beautifully packaged and really great quality.

13 May 2024
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Reply from Sweet Arrivals

Hi Karen, thank you so much reviewing us and we are very pleased you are happy with the service and product. Thank you again.

Rated 5 out of 5 stars

The gift was lovely and was loved by…

The gift was lovely and was loved by person receiving it!

22 April 2024
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Reply from Sweet Arrivals

Thank you so much Anne, we get so excited when we hear the receiver loved the gifts as well. Thank you for taking the time to review us. Means a lot to us.

Rated 5 out of 5 stars

The gift was a hit!

Purchase arrived very quickly. Receiver absolutely loved the little case saying it is perfect for keepsakes for the baby and will be something they will keep forever. I loved that I was able to include a gift/book for big brother. Everything was perfect.

7 April 2024
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Reply from Sweet Arrivals

Thank you so much Sandra for taking the time to review our products. We are very happy receiver liked the cute gift you purchased. Thank you again

Rated 5 out of 5 stars

Sweet Arrivals: A Sweet Surprise for Newborns

We recently had the pleasure of using Sweet Arrivals for the first time to send a thoughtful gift to our clients celebrating the arrival of their newborn daughter. Despite a minor glitch in their system that caused our order to drop, the way Sweet Arrivals handled the situation speaks volumes about their commitment to customer satisfaction.

As soon as they realised the issue, Sweet Arrivals promptly reached out to us to inform us of the situation. Not only were they incredibly apologetic, but they also went above and beyond to make things right. Their level of accommodation and dedication to ensuring our experience was positive despite the initial hiccup was truly commendable.

Once the gift was successfully delivered, we received heartwarming feedback from our clients, expressing their joy and appreciation for the thoughtful gesture. They were thoroughly impressed by the quality and uniqueness of the baby box they received from Sweet Arrivals.

Overall, we couldn't be more pleased with our experience with Sweet Arrivals. Despite the initial glitch, their exceptional customer service and the delightful gift they provided made the entire process worthwhile. We wholeheartedly recommend Sweet Arrivals to anyone looking for a unique and special way to celebrate the arrival of a new baby. Their attention to detail and dedication to customer satisfaction truly set them apart.

18 March 2024
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Reply from Sweet Arrivals

Thank you, Carly, for reviewing our gifts. We are so sorry for the trouble you had while ordering. This technical glitch is not how we want you to remember us, so it was important to us to make sure the gift afterwards was delivered as fast as possible. We are so pleased to hear the gift brought joy and that the suitcase will be enjoyed for many years to come. Thank you so much again.

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