Swayam Property Services  Reviews 

4
TrustScore 4 out of 5

3.8

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Company details

  1. Money & Insurance

Information provided by various external sources

Established for over 20 years Swayam Property Services have long been recognised as a leading independent estate agent providing Residential Sales, Lettings, Guaranteed Rent and Property Management in East London. At Swayam Property Services, we understand that every customer has different needs. That’s why we provide a full range of local property services that deliver a comprehensive solution to any property requirement. Our professional, friendly and personal attitude to customer care, combined with a thorough approach to every aspect of our business, has earned us a strong reputation amongst our customers and the property industry. Our mission is to provide an honest, transparent service whilst upholding the highest standards of excellence, integrity and professionalism We’ve always endeavoured to be the best, not the biggest! We believe in clients for life and will stay in contact with clients long after their transaction has concluded so we remain the agent of choice. Much of our business will come from recommendations and referrals by delivering exceptional service and simply asking for the business.


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3.8

Great

TrustScore 4 out of 5

4 reviews

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3.8

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(4)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing staff, smooth and professional process

Swayam Property Services LTD is the best let agency that I’ve been using for the past 10 years. The profesionalism of the staff, all the support, and the smooth process of renting has made my life easier. I definitely recommend them if anyone wants full support on getting into your new home in no time with all the support from them!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

We recently worked with Swayam Property…

We recently worked with Swayam Property Services on the transition and management of 17 Brockenhurst Gardens, and I can honestly say the experience was exceptional. The team — especially Priya and colleagues — were incredibly professional, helpful, and efficient throughout the process. Everything was handled smoothly, from tenant matters to utilities and licensing. We are very grateful for their support and will definitely continue working with them in the future.
Highly recommended!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Swayam Professional property management

I have been dealing with them as a landlord for the past 17 years and very satisfied
They are providing very good service to the tenants and landlords .
As per my experience, Swayam team
is providing property lettings and management services professionally, efficiently and friendly.

3 April 2025
Unprompted review
Rated 1 out of 5 stars

**Beware of Swayam Estate Agent,**

**Beware of Swayam Estate Agent,**

I strongly advise anyone considering renting from Swayam Estate Agent to proceed with extreme caution—or better yet, stay away entirely. My experience with them has been nothing short of a nightmare, characterized by unprofessionalism, deceit, and appalling property conditions.

When I initially visited a property, I was horrified to find it in a deplorable state—grease and mold everywhere, broken windows, and appliances that were either damaged or non-existent (despite being told they would be included). I highlighted these issues during the viewing and was assured that the property would be cleaned and repaired within two days, with a move-in date set for March 17, 2025. Naively, I paid the holding deposit on March 7, believing their promises. I paid £500 with an intention to book the property by trusting Sheeba’s promise that the full money will be refunded if they cannot provide the property in a good condition as promised.

However, two days later, when I contacted them to check the status of the repairs, they informed me that the work was done but refused to show me the property. This was completely contrary to what we agreed upon before the deposit was paid. From that moment on, communication became a challenge. They would either ignore my calls or claim that the staff was in a meeting.

After relentless follow-ups, I was finally given a time to view the property, but was met with rudeness from their staff member, Sheeba. During our interaction, she aggressively implied that we should accept the property or risk losing it to other potential renters willing to pay more. I was shocked by her behavior, especially as my husband was insulted during their conversation.

Upon viewing the property, I discovered that only superficial work had been done—there were still serious issues with mold, broken fixtures, and unpainted areas. After realizing the repairs hadn't been completed, we attempted to cancel our application and retrieve our deposit. That’s when things took a turn for the worse. Sheeba was dismissive and refused to refund our holding deposit, claiming it was non-refundable, despite the incomplete work and the state of the property.

To make matters worse, they even used an electronic signature under false pretenses for documentation, which feels deceitful and fraudulent. This agency does not uphold the values of loyalty or honesty, and my experience aligns with several others I know who faced similar problems.

In conclusion, please do not trust Swayam Estate Agent. They are more focused on scamming customers for deposits than providing quality service or properties. I urge potential renters to look elsewhere—there are reputable agents out there who truly care about their clients. Save yourself the hassle and disappointment; avoid Swayam at all costs.

17 March 2025
Unprompted review

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