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Rated 5 out of 5 stars

Smooth purchase and ticket worked! <3 I bought a ticket for sold-out music event at the discounted rate. Once you buy it via secure transfer (including double verification) you can download your ticke... See more

Company replied

Rated 5 out of 5 stars

I wanted to sell a ticket for a concert that was the same day. Found this website by a quick search, I liked the clean, minimalistic website, a simple, no nonsense approach to the transaction. The t... See more

Company replied

Rated 4 out of 5 stars

The import of the Tickets was not working, but I got help from customer support that was also very fast. Some guidance or best practice on HOW to sort special kind of tickets (fe. Theater), where it c... See more

Company replied

Company details

  1. Event Ticket Seller

Written by the company

Simple and secure marketplace with e-tickets. / Jednoduché a bezpečné tržiště s e-vstupenkami.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lorna Shore tickets

Transaction went smoothly and there was no problem with both of my tickets.
And Jesus Lorna Shore was just majestic i have to see them again.

19 November 2023
Unprompted review
Swapper logo

Reply from Swapper

We're happy you enjoyed the concert! 🤟

Rated 5 out of 5 stars

Everything was great!

The money came just in time and the sale was really fast! So glad I sold my ticket so it didn’t expire and someone can enjoy the concert.

23 October 2023
Unprompted review
Rated 1 out of 5 stars

I bought a ticket to Colours of Ostrava…

I bought a ticket to Colours of Ostrava but it didn’t work because it was used before. I paid much more for a new one. Terrible.

19 July 2023
Unprompted review
Swapper logo

Reply from Swapper

We apologize for the negative experience you had. To resolve the issue with the seller, please reach out to us at info@swapper.cz.

Rated 5 out of 5 stars

I'm coming back to give a 5* review…

I'm coming back to give a 5* review because I encountered a bad situation with tickets that didn't work but Swapper really went above and beyond to help me out and resolve the situation. They took a very human-centric approach and worked with me and (thankfully) an agreeable seller to get this settled in a matter of days.

I think it's even more valuable to comment on how they handled this difficult situation vs. a normal one and it's rare to have this kind of personal approach.

One word of caution - be aware that in any ticket swap transaction unless you are doing that through the official site, there is some inherent risk and be sure to read where the liability lies in the (even if small) chance of a problem.

2 May 2023
Unprompted review
Rated 1 out of 5 stars

Tickets didnt work

Tickets didnt work. On trh entrance the ticket has already been redeemed

11 March 2023
Unprompted review
Swapper logo

Reply from Swapper

We're sorry to hear you had problems with the tickets. Could you contact us at email info@swapper.cz? We can assist with contacting the seller to resolve the situation.

Rated 5 out of 5 stars

Perfect!

They do their job really good, perfect.

8 February 2023
Unprompted review
Swapper logo

Reply from Swapper

We're happy you're satisfied with the service 😁

Rated 5 out of 5 stars

Smooth purchase and ticket worked

Smooth purchase and ticket worked! <3 I bought a ticket for sold-out music event at the discounted rate. Once you buy it via secure transfer (including double verification) you can download your ticket. Just to be safe, I have used disposable one-use-only virtual card and went to gate early!

8 December 2022
Unprompted review
Swapper logo

Reply from Swapper

We're glad you were satisfied and everything was fine with the ticket 🙌

Rated 5 out of 5 stars

All good

All good, really fast & the money for the ticket arrived without any issues. Will surely use again.

21 October 2022
Unprompted review
Swapper logo

Reply from Swapper

We're glad Swapper helped you sell the tickets and you were satisfied 🙌

Rated 1 out of 5 stars

Swapper didn't accept my ticket

Swapper didn't accept my ticket. It was official ticket but the system said that it was for another event.

27 September 2022
Unprompted review
Swapper logo

Reply from Swapper

We're sorry you weren't able to add the ticket. Could you please contact us at email info@swapper.cz so we can resolve it?🙏

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