Good range of products- often cuts not easily found in supermarkets of even butchers. The quality of the meat is excellent. The website is easy to navigate. I appreciate the cooking tips and enjoy re... See more
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Review summary
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What sets a company apart is how the deal with customer issues. Swaledale have amazing and flavoursome meats and they combine those with excellent and speedy customer service! Please keep up these ext... See more
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I use Swaledale Butchers whenever I can. Their customer service is second to none. Thank you Dawn. The meat is of course excellent quality too and delivery service and packaging excellent.
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High quality of grass fed beef with an excellent range to choose from. Delivered in a cool box with ice and on time. Tasty recipes for each type of meat is a welcomed bonus. Great online butchers, def... See more
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Company details
Written by the company
Whole-carcass artisan butchers supplying the finest meat from the heart of the Yorkshire Dales to top restaurants in London, Leeds, and Manchester. Always Fresh, Never Frozen® - proudly recognised as one of the best online butchers in the UK.
Contact info
Snaygill Industrial Estate, BD23 2QR, Skipton, United Kingdom
- hello@swaledale.co.uk
- swaledale.co.uk
4.6
Excellent
215 reviews
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Replied to 100% of negative reviews
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Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Simon! We’re delighted to hear your feedback.
Fantastic meat as always
Fantastic meat as always from Swaledale. This is the second time we've served one of their shoulders of mutton to guests and both times it's been a big hit. Their steaks and sausages are also superb. Highly recommended.
26 March 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Lucy! We’re delighted to hear your feedback.
Great products let down by delivery problems.
As usual, the meat was of the highest quality. I emailed regarding preparation guidelines and received a prompt and useful reply. However, the delivery delay caused by the couriers means one star less.
25 March 2026
Reply from Swaledale Butchers
Thank you for your review.
I’m very pleased to hear you were happy with the quality of the meat and that our reply on preparation was helpful.
I’m sorry the order was let down by the delivery. We use DPD because they are the only UK carrier offering the combination of nationwide perishable delivery and a one-hour delivery window, which makes life much easier for our customers and allows them to make the most of their time. Around 99% of orders arrive on the designated day, so the service is generally extremely efficient, but like most things in modern life, the occasional delay is frustrating and does happen.
That said, I completely appreciate how annoying that is when you are planning around a nominated delivery date. Thank you again for your balanced and thoughtful feedback.
My husband loves the meat from you…
My husband loves the meat from you (tried sausage and salt beef). Good delivery and price as well.
25 March 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Lil! We’re delighted to hear your feedback.
Mr s retied master butcher
Mr s retied master butcher
Many thanks swaledale
Quality quality quality
25 March 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Samuel! We’re delighted to hear your feedback.
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Chris! We’re delighted to hear your feedback.
Wonderful products- excellent service…
Wonderful products- excellent service from ordering to receiving. I highly recommend.
25 March 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Ms Cole! We’re delighted to hear your feedback.
The meat is fresh and not tough
The meat is fresh and not tough. Delivery was quick and packaging was great.
25 March 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Elizabeth! We’re delighted to hear your feedback.
Delicious meat
Easy ordering and delivery as arranged. Meat was packed well still very cold. Meat looks delicious, it’s currently in my freezer!
25 March 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Gill! We’re delighted to hear your feedback.
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Dan! We’re delighted to hear your feedback.
Great quality produce and a very…
Great quality produce and a very reliable service with a good team backing it up
24 February 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Paul! We’re delighted to hear your feedback.
Always fresh, never frozen, quality meat at a good price
Swaledale is my prefered place to order my meat, it arrives packed well, with ice packs and insulated packaging in a sturdy box.
The meat is always fresh and of good quality, no matter what i order it is always exceptional meat, tasty and well packaged, and never frozen.
Swaledale offer easy to follow recipies.
Delivery is always within a slot
23 February 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Jayne! We’re delighted to hear your feedback.
Very good quality meat
Very good quality meat, unfortunately unreliable delivery company. We would think twice before using again; if we lived closer, we would collect!
Karen
Cheltenham
24 February 2026
Reply from Swaledale Butchers
Thanks for your review — and for ordering from us so many times. We’re really pleased you rate the meat, and I’m sorry the delivery experience has been frustrating.
Just to clarify, we don’t offer a collection service — we operate as an online delivery business only. We deliver nationwide five days a week and use DPD because they provide full tracking, delivery-day notifications and a one-hour time slot.
Where it can be more difficult is buildings with a communal foyer/entrance hall. As noted in our FAQs, parcels may be left in a foyer or post room where other residents have access, so it’s important to be on hand to collect the delivery promptly.
We do appreciate your support, and we’re sorry the delivery side has let the overall experience down.
Good range of products. Excellent. quality and good recipes
Good range of products- often cuts not easily found in supermarkets of even butchers. The quality of the meat is excellent. The website is easy to navigate.
I appreciate the cooking tips and enjoy reading Valentine Warners variations on how to get the best out of a particular cut. They use DPD which in my area is very reliable. Been a customer for some time now and no complaints.
24 February 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Stella! We’re delighted to hear your feedback.
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Les! We’re delighted to hear your feedback.
First time!
I've bought things online for years, so I thought I'd buy some meat. Brilliant company. Easy to navigate website. Clear pricing, straight forward delivery.
And the most important thing is - it tastes like REAL MEAT!
I've already ordered a second one!
23 February 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Heather! We’re delighted to hear your feedback.
Their products are top tier
Their products are top tier. I have yet to find a supplier with better quality meat than them.
23 February 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Josh! We’re delighted to hear your feedback.
Good service and meat was excellent.
23 February 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Tracey! We’re delighted to hear your feedback.
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Robert! We’re delighted to hear your feedback.
Quality meat delivered beautifully…
Quality meat delivered beautifully packaged and fresh, thank you
23 February 2026
Reply from Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Rachel! We’re delighted to hear your feedback.
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