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4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

In this sensitive market

In this sensitive market, it is difficult to find genuine reviews and it was a calculated risk on my part to buy some time with Sven. It has proved to be a worthwhile gamble, with the products they offered being totally honoured as far as it is possible for me to tell. (I can’t possibly try all20000plus products, but those that I have tried, have worked well.) on the two occasions I needed to email their helpline, the response was very quick and comprehensive and my issues were solved very quickly. Both times it was my user error rather than Svens. All in all, a good service and one which I will be renewing.

13 April 2026
Unprompted review
Svenordium logo

Reply from Svenordium

Thank you so much for this wonderfully honest review — we really appreciate you taking the time to share your experience!

We know that trust has to be earned, especially in this market, so it means a great deal to hear that we've lived up to expectations. That's exactly what we strive for every day.

What truly sets us apart is our commitment to support — fast, knowledgeable, and genuinely helpful every time you need us. We believe that responsive, human support shouldn't be a bonus, it should be a given. We're so glad that showed up for you on both occasions.

We're really glad you're happy with us so far and we look forward to growing that trust even further over time. Thank you for sticking with us!

Rated 5 out of 5 stars

I will be blunt and skip all the…

I will be blunt and skip all the dramatic comments. Simply put, well done Svenordium. What you promise is exactly what you deliver. It is as simple as that.
Keep up the great work.

2 September 2025
Unprompted review
Svenordium logo

Reply from Svenordium

We'll skip the dramatics too — thank you, really! We say what we do and do what we say. Simple as that. Really glad it shows, and we'll keep at it!

Rated 5 out of 5 stars

I am really happy with Svenordium

I am really happy with Svenordium. The support team is excellent, and it genuinely feels like someone is always available when needed. I bought the whole year plan. Thumbs up.

18 October 2025
Unprompted review
Svenordium logo

Reply from Svenordium

Thank you so much, this genuinely made our day! 😊

Our support team works really hard to make sure no one is ever left waiting, so hearing that it actually feels that way means a lot to us.

Welcome to the annual plan — you're going to love it. Thumbs up right back at you! 👍

Rated 4 out of 5 stars

Decent customer service

Decent customer service , but the US categories rarely work . They do say on the website that its a UK base service. But you would think that largest market would work.
If you are looking for North America content I wouldn't recommend it .

I changed my star rating from two to four , got the service working. My problem was I used the url. addy thats adds the shield (a built-in proxy) then processed to began to edit the playlist with a EPG editor . The playlist kept failing so I deleted it and re-edit the EPG using the other urls provided (think there are four provided) cleaned up the channel logos adding an new EPG and deleted the unwanted categories .
Added the updated playlist with a VPN to my player and all seems good now . Took me about 4 or 5 days to figure it out.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I must say i am impressed with…

I must say i am impressed with svenordium. The preciseness, efficency and support that you get i am surprised. The channel quality is of high quality. What stunned me the most is how quick you can get the payment done.
Well done svenordium. You have my support.

17 October 2025
Unprompted review
Show reviews in all languages. (7 reviews)

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