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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use, intuitive design, and helpful features, making it ideal for beginners and academic projects alike. Many appreciate the efficient customer service, quick response times, and the staff's positive and professional approach. However, some people were dissatisfied with certain limitations, such as image compression issues and the inability to restore deleted answers within the free response limit. A few users also mentioned the absence of specific features like conditional questions or bot prevention.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's completeness, power, and wide... See more

Website

Consumers find the website to be positive, highlighting its simplicity, clarity, and intuitive design for... See more

Customer service

Users describe positive interactions with customer service. Many customers appreciate the professional, kind,... See more

Response time

People report positive experiences with response time. Customers consistently praise the quick and efficient... See more

Staff

Customers had positive experiences with staff. Reviewers frequently mentioned the kindness and helpfulness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Survio is that kind of platform that really is the best for beginners. It's easy to understand and when there is a problem, the customer support will help you right away. The questionnaire evaluation... See more

Rated 4 out of 5 stars

I’m currently using Survio for a school project. The design is great, it offers many useful options, and it’s really easy to use. However, I was quite disappointed with the photo quality. My research... See more

Rated 4 out of 5 stars

The platform is easy to use and the customer service easy to reach and very responsive. What was missing is a feature that makes the survey harder for bots to enter.

Rated 4 out of 5 stars

The user interface is very nicely designed, the skip to question based on answer logic is great unfortunately when you are designing a survey and want to validate a participants based on first yes or... See more


Company details

  1. Business and IT Consulting Agency

Information provided by various external sources

Survio is an international and next generation survey software.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 2 out of 5 stars

No download possible for Non-Premium

In general, it's a really cool tool for creating surveys, it looks very professional and you have a lot of different answer options to choose from. I designed a study there for my master's thesis and the desired number of people participated. However, I discovered now that there is no way for non-premium members to download the answers directly (CSV, XLSX, etc.). You can only see the results per answer. Therefore, as a student, I now have to buy a premium account for 15 euros from my own money. In addition, I have to write a review on four different portals to get the 20% discount. If I had known that before, I would have definitely used Google Forms! Very very sad, because in itself a nice tool.

21 June 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

User Friendly Surveys

Very user-friendly and easy to use survey software. Clean and modern UI, works well on mobile. Some basic features are locked behind subscriptions.

16 June 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Nice website

Nice website. Not too many functions for free trials.

9 June 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Making survey design easy

It is extremely easy to use survio and design surveys.  It really helped take the hard work out of creating surveys, with lots of options for different types of questions.  The website is clear, easy to navigate and the results are presented in great looking charts and graphs.  I look forward to going back and checking my results data each time, and can't wait to make more surveys with survio in future.

9 June 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

I would definitely recommend this…

I would definitely recommend this business, even with a free basic account you can produce a very professional looking questionnaire which is handy for student like myself who need a questionnaire for research purposes. Also they have a range of affordable packages which include student discounts.

6 June 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Excellent tool

Excellent tool - simple to use! Thank you

4 June 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Easy creation of questionnaires

Easy creation of questionnaires and subsequent collection of answers. Clear analysis of results.

31 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Very good!

It has a very good overview and it's very easy to use!

23 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Works great

The tool works great. It's easy to set up a survey and it won't take a lot of time.
The price for upgrading your account can be a little high if you're a student like me, but you do get what you need for it so in my oppinion it's worth it.
Before I made my choise for Survio I did a little research about the pro's and con's for many different Survey tools and I don't regret picking Survio

18 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

I love the functionality

I love the functionality, user friendliness and clarity of instructions. Great value for money.

16 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Survio is original!

Survio is the perfect platform for creating surveys. It has a lot of design possibilities to make it captivating for users.

13 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Great website!

12 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Tried and approved

I tried to develop software for the measurement of wellbeing in towns. It is easy and accurate and allows for many tools intuitively. The only issue is that it is impossible, as far as I tried, to copy the pages such that you must spend a lot of time to do it manually

4 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Survio review

Good website to do surveys but a shame it was not free for more than 100 responses, i have to do all the reviews for getting a discount now

4 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

I liked working with survio a lot…

I liked working with survio a lot because its very easy to use.

2 May 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Survio is really easy to use

Survio is really easy to use, even the first use. It's really complete and the customer service ils really helpful and quick

30 April 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 3 out of 5 stars

Nice survey software but the free…

Nice survey software but the free version only accepts 100 answers for the survey and does not even let you download answers to excel.. did not expect that at all

21 April 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Survey: Graduate Studies Approved

I've enjoyed using this survey, and I think this interface is well organized. I had no issues trying to create my survey and it allowed me to implement the questions that I wished to survey.

20 April 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

I can recommend this service

I can recommend this service, especially for students and master thesis research. It is intuitive and user friendly.

13 April 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Great survey builder

Great survey builder! Many options even in the free setup, easy to use.

12 April 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

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