Branded Surveys Reviews 119,779

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 11,421 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and security of the payout process, noting that payments are often swift and reliable. Many people appreciate the variety of surveys available and find the platform user-friendly, whether accessed via the website or the app. Reviewers also mention the competitive pay for surveys and the ability to earn rewards in their free time. However, some customers were dissatisfied with the user experience, particularly regarding survey qualification. They report spending significant time on surveys only to be disqualified or encounter technical glitches that prevent proper submission or completion, leading to frustration and uncompensated effort. Some also noted issues with the website crashing or surveys freezing, and a few experienced difficulties with the availability of surveys.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform easy to use,... See more

Payment

Reviewers highlight positive aspects of payment. Many customers report that cashing out is a smooth, easy,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the site as... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers appreciate the decent payouts and quick... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers find the app easy to use and a great way... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Receiving the payout was highly secure yet easy. The pay for surveys is not great, and some are very frustrating when time consuming, repetitive answers are submitted only to find out I'm not qualifie... See more

Company replied

Rated 4 out of 5 stars

filters to qualify for a survey take too long, payout options should not have to be a weird gift card... there are real virtual cards that can be added to your phone wallet

Company replied

Rated 5 out of 5 stars

overall good survey site and definitely the one i use the most. the pay for surveys is extremely competitive to all others, and ive made close to $400 on the site. my only issue is the amount of surve... See more

Company replied

Rated 5 out of 5 stars

I really like Branded Surveys. However, the two downsides are: 1) Some of the surveys are repetitive and long -- and the value/payout are pretty low for the longer ones. I'd like to see those that... See more

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

120K reviews

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Rated 5 out of 5 stars

Branded Surveys has the best customer service team out there.

Branded Surveys have a customer service team that actually gets back to people in a really super quick response time. They actually care and are very professional and knowledgeable.

19 March 2026
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Reply from Branded Surveys

We're so glad to hear our customer service team provided a quick, professional, and caring response. Your feedback is truly valued!

Rated 5 out of 5 stars

Supper easy to qualify for surveys

Supper easy to qualify for surveys. Most are short and simple but still worth a decent amount of points. It was easy and quick to get payed. Worth a try for an extra few dollars here and there.

14 May 2026
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Reply from Branded Surveys

We're so glad you find qualifying for surveys easy and appreciate that they offer good value for your time. We're happy to hear you had a quick payout experience!

Rated 5 out of 5 stars

At first I couldn't get past a whole…

At first I couldn't get past a whole lot of initial questions on surveys.And then all of a suddenThe majority of surveys I tried were successful. Branded has higher paying surveys another sights. I especially like at the end of the day when I get a $2 survey to cap the day off.

13 May 2026
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Reply from Branded Surveys

We're so glad to hear you're enjoying the surveys and finding them successful! It's fantastic that you appreciate the higher-paying options and the ability to cap off your day with a survey. Thank you for your positive feedback!

Rated 5 out of 5 stars

Reasonable information requested

Reasonable information requested. Appropriate amount/time for questions to be answered/ no 10 part questions.

8 May 2026
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Reply from Branded Surveys

We're delighted to hear you found our information reasonable and the question process efficient. Thank you for your positive feedback!

Rated 5 out of 5 stars

The surveys were good except for some…

The surveys were good except for some of them that were so so like the ones that were high numbers and for 15 minutes and once you got in there, you started doing good and then you answer a wrong question and you get one point that’s uncalled for that’s why I bailed out but the surveys were terrific. I enjoyed them.

8 May 2026
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Reply from Branded Surveys

We're glad you enjoyed the surveys overall! We understand your frustration with being screened out after investing time. We are always working to improve the survey experience for everyone.

Rated 3 out of 5 stars

I enjoy taking the surveys of course…BUT

I enjoy taking the surveys of course for money,HOWEVER, it is extremely frustrating to complete a long survey to then be told you did not qualify! This has happened many times!

8 May 2026
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Reply from Branded Surveys

We appreciate your feedback. We understand it's frustrating to complete a long survey only to find out you didn't qualify. We are working to improve our survey matching process.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 2 out of 5 stars

Time Waster

It takes way too much time to even make $20. My time is more valuable!

8 May 2026
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Reply from Branded Surveys

We appreciate your feedback and understand your time is valuable. We are reviewing our processes.

Rated 3 out of 5 stars

Fine 👌fine fine

19 November 2025
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Reply from Branded Surveys

Thank you for the wonderful feedback. We're glad that you 've had a wonderful experience with Branded Surveys!

Rated 1 out of 5 stars

It took too long to pay out and every…

It took too long to pay out and every survey I clicked on the table was either full or not available

8 May 2026
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Reply from Branded Surveys

We appreciate your feedback. We are actively working to improve payout times and survey availability for a better experience.

Rated 5 out of 5 stars

better than doom scroling

SIMPLE to use just answer questions not a scam real payouts not huge amount but pocket money

14 May 2026
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Reply from Branded Surveys

We are so glad you find our platform easy to use and appreciate your positive feedback about the payouts!

Rated 5 out of 5 stars

I really love this app

I really love this app. I think the payout is good, quick and quite nice as there’s plenty of rewards. I love the user interface - clean and crisp. The surveys are very nice too !

14 May 2026
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Reply from Branded Surveys

We're so glad you love our app and find the payout good and quick with plenty of rewards. We appreciate your positive feedback on the user interface and surveys!

Rated 5 out of 5 stars

It actually pays!

I honestly thought this was going to be just another scam site that doesn't pay you out. I was so pleasantly surprised when it actually worked. I earned $51 in my first week, cashed it out and it was in my account within 2 hours. It's not going to pay your rent, but hey, 50 bucks is 50 bucks right? I didn't do any of the deals, this was solely from doing surveys. 10/10 highly recommend!!

14 May 2026
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Reply from Branded Surveys

We are so pleased to hear about your positive experience and that you found our platform to be a rewarding way to earn. It's wonderful that you were pleasantly surprised and received your payout so quickly. Thank you for your recommendation!

Rated 5 out of 5 stars
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Reply from Branded Surveys

We're glad that you find the payouts rewarding. Thank you for the continued patronage and for being a valued Branded Surveys member!

Rated 5 out of 5 stars

Now if I was going to do a surveys this…

Now if I was going to do a surveys this would be the one to go to I give it five stars and it's easy to get my point it was easy to get them paid out to my account I would I highly highly recommend this one

9 April 2026
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Reply from Branded Surveys

We're so glad to hear you find our platform easy to use and that payouts are simple. Thank you for your wonderful recommendation!

Rated 5 out of 5 stars

It's the best.

It's convenient and easy to make a few extra dollars.

8 May 2026
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Reply from Branded Surveys

We're glad you find our service convenient for earning extra income. Thank you for your positive feedback!

Rated 5 out of 5 stars

I love the surveys because it lets me…

I love the surveys because it lets me give my opinion and earn a little money as well. It makes me feel necessary. I can’t think of much you could do better except stop some of the surveys from freezing up.

14 May 2026
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Reply from Branded Surveys

We're glad you enjoy sharing your opinions and earning rewards! It's wonderful to know you feel valued. We appreciate your feedback about surveys freezing and are working to improve that experience.

Rated 5 out of 5 stars

I like taking the surveys, But

I like taking the surveys, but too many of then tell you that you do not qualify after you have either finished the survey or are more than half way through. That seems like a waste of time with no reward for what you did finish that is not very fair. also not fair is the incentives for people with smartphones, what about the ones that do not have a smartphone, what are you going to do for us

14 May 2026
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Reply from Branded Surveys

We appreciate you sharing your experience. We recognize your frustration with not qualifying for surveys after investing your time, and we are reviewing our processes to improve this. We are also exploring ways to offer more inclusive incentives.

Rated 3 out of 5 stars

Surveys are good

Surveys are good, but many are misleading in that they allow you to complete the survey, say Thank you! Then disqualify you, not paying out the allotted points.

14 May 2026
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Reply from Branded Surveys

We appreciate your feedback regarding survey disqualifications. We understand this can be frustrating and are actively working to improve the survey experience.

Rated 4 out of 5 stars

In general, it's a good experience.

In general, it's a good experience when you can enjoy interesting surveys, learn something new, and make a little money.
However, too many times after spending a lot of time working on survey, all of a sudden, it stops with a message: you don't match. This is frustrating!

8 May 2026
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Reply from Branded Surveys

We appreciate your feedback and understand your frustration with being disqualified from surveys after investing your time. We are constantly working to improve our matching process to minimize these occurrences.

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