Branded Surveys Reviews 120,103

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 11,431 reviews, reviewers had a great experience with this company. Customers are really happy with the payment process, finding it quick, reliable, and easy to use, with many appreciating the various payout options available. People often mention that the amount of money earned is higher compared to other platforms, and they enjoy the opportunity to earn extra cash in their spare time. However, some people were dissatisfied with the user experience, particularly noting issues with surveys. They frequently mentioned spending a significant amount of time on surveys only to be disqualified or told they don't qualify after completion, which they found frustrating and a waste of time. There were also occasional complaints about glitches and bugs within the surveys and the website.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers appreciate the ease of... See more

Payment

People report positive experiences with payment. Many customers praise the fast and easy payout process, with... See more

Website

Users describe ambiguous interactions with the website. Many reviewers praise the platform as a good way to... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many consumers feel that the time and effort... See more

Application

Consumers find the app experience to be ambiguous. Many reviewers praise the app, calling it their favorite... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Surveys can be long and frustrating at times. Points for completing these surveys are not always awarded but overall the experience is fun.My first payout request was handled very quickly and the mone... See more

Company replied

Rated 4 out of 5 stars

I've been using Branded Surveys for several years now and out of all the survey sites I've tried I've had a better experience with these guys. There's human support, who are prompt and efficient if... See more

Company replied

Rated 4 out of 5 stars

Good day. Initially I requested that funds earned were to be sent directly to my bank account. However, I was told that the funds would be sent for an Amazon gift card. After reiterating that my requ... See more

Company replied

Rated 4 out of 5 stars

In general, it's a good experience when you can enjoy interesting surveys, learn something new, and make a little money. However, too many times after spending a lot of time working on survey, all of... See more

Company replied


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

120K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Giving my opinions for pay!

I like being able to give my opinions on new products and/or advertisements! Especially when getting paid (by my choice) later!

16 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you enjoy sharing your valuable opinions on new products and ads while earning rewards! Thank you for your feedback.

Rated 4 out of 5 stars

Lots of surveys

Lots of surveys, can do them in any timie i want, pays out

16 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your positive feedback! We are happy you find many surveys and flexible.

Rated 2 out of 5 stars

A lot of the times I couldn’t finish…

A lot of the times I couldn’t finish the surveys because it “wasn’t for me” and I would only get 1 or 2 points. And it’s just wastes time

16 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and regret the frustration you experienced. It's disappointing to spend time on surveys only to be disqualified. We are reviewing this process.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

Definitely give Branded Surveys your opinions because they are "Excellent!"

Branded Surveys is definitely one of the best survey companies out there! They are responsive every time I make contact for one thing or another and are very fair when it comes to point resolution, if ever that's on the table for any reason. Payouts are easy and quick. Great service across the board!

22 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear you consider us one of the best survey companies! It's great to know you find our team responsive and fair with point resolutions. We appreciate your feedback on our quick payouts and excellent service.

Rated 4 out of 5 stars

Fast payment arrangement.

Fast payment arrangement.

21 April 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad that you find the fast payout process convenient. Thank you for taking the time to share your feedback; we're glad that you are a valued Branded Surveys member!

Rated 5 out of 5 stars

It's easy to redeem points

It's easy to redeem points. Don't get spam or other unnecessary emails. Great way to 'earn' what's in my Amazon cart.

22 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy to hear you find redeeming points easy and appreciate not receiving unnecessary emails. Thank you for your positive feedback!

Rated 5 out of 5 stars

It's a simple way to get extra money…

It's a simple way to get extra money through online services that aren't hard to fill out most of the time.

22 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your positive experience with us. We are glad our online services offer a straightforward way to earn extra money.

Rated 5 out of 5 stars

Mmsmam

Mmsmam
Amazing good fun yeahhhh

24 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We're so glad you had fun! We appreciate your wonderful feedback.

Rated 2 out of 5 stars

far better survey companies that pay…

far better survey companies that pay better such as Maru-Canada. Branded surveys crash often, has many technical errors. makes you spend alot of effort to answer questions and then says you dont qualify. When i report the technical error and they fix it, i rarely get the points back for my time and you never get credit for the survey. when you send an email you get the standard one back.
When it works it is good but there is lots of improvements for this to get more then 2 stars.

8 December 2025
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience and feedback with us. We are truly sorry to hear about the technical issues and the frustration of not qualifying after investing your time. We are actively working to improve our platform's stability and the survey qualification process. Your comments about not receiving points back and our email responses are also being reviewed seriously. We are committed to making the necessary improvements.

Rated 1 out of 5 stars

Not attractive rewards anymore

There is a section of higher payment surveys. I used to participate in those. That section doesn’t have surveys anymore so I’m not using Branded Surveys anymore. I cashed out and left

22 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're sorry to see you go. We understand your disappointment regarding the availability of higher-paying surveys. We are always working to improve.

Rated 4 out of 5 stars

The one thing I would say that wouldn't…

The one thing I would say that wouldn't let me give 5 stars was the wait time for a payout that was never mentioned I'm the ad I saw for taking the surveys. I had to wait almost 48 hours for my payout

22 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback regarding the payout wait time. We understand your frustration and are reviewing our advertising to ensure clarity on this matter.

Rated 4 out of 5 stars

Why I Have Enjoyed Branded

The surveys contain interesting content. They truly are relative to me. I can do these surveys in the comfort of my home or relaxing on my balcony.

22 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you find our survey content interesting and relevant! We appreciate you sharing how much you enjoy the flexibility of completing them from home or your balcony.

Rated 5 out of 5 stars

It offer me the chance to make an…

It offer me the chance to make an additional income. It may take time but it can help me relax.

16 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear you find our platform beneficial for additional income and relaxation. We appreciate your positive feedback!

Rated 5 out of 5 stars

Branded Surveys is Great!

Branded Surveys in awesome and super easy to use! I appreciate being able to share my opinion and earn a few bucks! :)

21 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy you find our surveys awesome and easy to use! We appreciate you sharing your opinion and earning with us.

Rated 3 out of 5 stars

Giving only a couple Disappointed of points after…

Giving only a couple of points after wasting the time on a long survey because while doing the survey, and you decided near the end that a person doesn't qualify because a person doesn't agree with the sponsors or give you the answers that they are seeking. You should give me a minimum of half of the points due to the time I actually spent when you kick anyone out of the survey. It's very disappointing.

16 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your feedback. We regret that you've experienced disqualifications late in surveys, especially after investing your time. We understand your disappointment and are reviewing our processes to improve the survey experience.

Rated 2 out of 5 stars

Too many surveys are not scrutinised…

Too many surveys are not scrutinised for errors including :

Freezing when you are 80% completed ;

Finishing one survey and another starts without awarding points ( very frequently);

Reviewers are not always clear about the issues reported ;

Far too many surveys do not award the points that they offer ;

I have been a gold member for several years and take the surveys I complete very seriously with honest and objective answers .

9 June 2025
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your concerns regarding survey quality and point discrepancies. We are actively investigating these issues, especially the freezing and uncredited surveys, to improve your experience. Your long-standing loyalty as a gold member is valued, and we are committed to addressing these problems.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look