The cover offered and premium charged are excellent. Had to double check as price per year was less than the amount quoted per month by my house insurer. The details form was straightforward, nothi... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had a flat tyre whilst out shopping on my mobility scooter, Josh came out to me replaced innertube ,I paid him. I informed surewise,provided invoice and my bank details and money was in my bank wit... See more
Company replied
I needed cover for a storage unit. Easy to set up online. I had underestimated the value of the content and needed to have this adjusted. One email and solved within an hour. Also, very competitive o... See more
Company replied
I have been with Surewise for several years now and I'm very pleased with the way they operate: they tend not to pester one as some firms do - however they are there right away if you need to speak wi... See more
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Company details
- Insurance Agency
- Disability Insurance Company
- Home Insurance Agency
- Insurance Broker
- Mobility Insurance Company
- Storage Insurance Company
About Surewise
Written by the company
Insurance You Can Trust
Surewise is a leading specialist insurance intermediary providing mobility scooter insurance, carers insurance, storage insurance, home insurance and other insurance products to customers across the UK.
Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.
In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.
Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector - enabling us to have vital insights into how to provide our customers with the best prices, products, and services.
We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
Why Choose Surewise?
Written by the company
- Great Value Carers Insurance
- We offer Carer Insurance and Personal Assistant Insurance whether you are an employed carer, an employer of carers, receive direct payments or you are a self-employed carer. Prices start from £4.92 a month. We believe that it’s important for Carers and their employers to consider specialist Carers Insurance to protect themselves against risks they face in the workplace and provide policies that are underwritten by SAGIC, The Salvation Army General Insurance Corporation.
- 99% of Customers Save on Storage Insurance
- Our Storage Insurance provides protection against things like fire, theft, mould & much more, allowing you to rest assured that the contents of your storage unit are always covered. Self Storage Insurance is compulsory at most storage facilities, as a result, many storage providers offer insurance which people take as an easy option but these Storage Insurance Policies are typically much more expensive. Our customers save on average 3 times what the storage unit charges, frequently, much more!
- Great Value Mobility Scooter Cover
- Get your mobility scooter covered for just £38/year or £3.80/month For a low Premium, our Mobility Scooter policy offers comprehensive cover including; Theft, Loss, Damage, Third Party Liability, Hospital benefit and more - all from £38 for the whole year with no Excess.
- Home insurance tailored to our customers
- Our home insurance policies are designed to protect Homeowners, Landlords and Occupants from the costs of unpredictable events that come with owning and/or occupying a property. We split our policies into two sections: buildings insurance and contents insurance, this means that we can tailor our policies to our customer’s needs. We work with our underwriters, SAGIC, to produce policies that offer great cover at affordable prices as our customers are our priority.
14 day money back guarantee
Not happy with your policy? No problem with our money back guarantee
If, having examined your policy documentation, you decide the insurance does not meet your needs, you can cancel the insurance within 14 days from the date you receive the policy documentation, and we will refund the premium provided you have not made a claim.
Contact info
Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, SS7 2PP, Benfleet, United Kingdom
- 01268 200020
- customerservices@surewise.com
- surewise.com
4.8
Excellent
14K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Surewise
Dear Dave,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Reply from Surewise
Dear Andrew,
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Reply from Surewise
Thank you for leaving us a 5 star review!
We are delighted to hear that your experience with us was simple.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
My Experience with Surewise
My Experience with Surewise
Everything is very straightforward. You have the opportunity to view and choose the right policy for you. The wording is straight to the point and very understandable. No hidden little words. Great website! When I called the company I got the help I needed from a very friendly voice too!
26 March 2026
Reply from Surewise
Thank you for leaving us a 5 star review!
We are thrilled to hear you had a great experience.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Easy to set up account
26 March 2026
Reply from Surewise
Dear John,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Easy to understand and purchase
19 March 2026
Reply from Surewise
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Straight forward renewal of insurance…
Straight forward renewal of insurance for my mobility scooter
25 March 2026
Reply from Surewise
Thank you for leaving us a 5 star review!
We are delighted to hear that your experience with us was straightforward.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
The right company!
Just so easy to both understand and use. I also think that for what they provide the price is very competitive.
They are the right company to go for.
17 March 2026
Reply from Surewise
Dear Ian,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Clear and logical website with no…
Clear and logical website with no gimmicky selling. Fair price.
25 March 2026
Reply from Surewise
Dear Judith,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
Reply from Surewise
Dear Ely,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Reply from Surewise
Dear Fiona,
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
A very easy to use website
A very easy to use website. Only took a few minutes to get my insurance sorted. Very reasonable amount to insure my first mobility scooter. No fuss and no hassle.
Highly recommend.
25 March 2026
Reply from Surewise
Dear Roslyn,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Lilie
Surewise
Easy and helpful website
23 March 2026
Reply from Surewise
Dear Mr Jones,
Thank you for taking the time to leave us a review!
We’re so glad you found our website easy to navigate and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Lilie
Surewise
Friendly and helpful
Phoned to renew my policy as I am not very good with doing this online, was very reassured by the lovely lady that it was okay and she sorted it all out for me . Would highly recommend this company.
18 March 2026
Reply from Surewise
Dear Sandra,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
very good and efficient service
18 March 2026
Reply from Surewise
Dear John,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Reply from Surewise
Dear John,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Reply from Surewise
Dear Ged,
Thank you for your kind review!
We’re thrilled to hear that you found our renewal process easy and straightforward. We strive to make everything as seamless as possible for our customers, and your feedback reassures us that we’re on the right track.
If you need any further assistance in the future, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
The lady i spoke to was very kind and…
The lady i spoke to was very kind and help full, sorry i have forgotten her name. Janice W.
23 March 2026
Reply from Surewise
Dear Jan,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Lilie
Surewise
Excellent
Excellent. Company. Staff. So. Good at. Entering all details for the. Insurance
Thank. You
16 March 2026
Reply from Surewise
Dear Derek,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sofia
Surewise
Easy to use.
23 March 2026
Reply from Surewise
Dear Elaine,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
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