The cover offered and premium charged are excellent. Had to double check as price per year was less than the amount quoted per month by my house insurer. The details form was straightforward, nothi... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
I had a flat tyre whilst out shopping on my mobility scooter, Josh came out to me replaced innertube ,I paid him. I informed surewise,provided invoice and my bank details and money was in my bank wit... See more
Company replied
I needed cover for a storage unit. Easy to set up online. I had underestimated the value of the content and needed to have this adjusted. One email and solved within an hour. Also, very competitive o... See more
Company replied
I have been with Surewise for several years now and I'm very pleased with the way they operate: they tend not to pester one as some firms do - however they are there right away if you need to speak wi... See more
Company replied
Company details
- Insurance Agency
- Disability Insurance Company
- Home Insurance Agency
- Insurance Broker
- Mobility Insurance Company
- Storage Insurance Company
About Surewise
Written by the company
Insurance You Can Trust
Surewise is a leading specialist insurance intermediary providing mobility scooter insurance, carers insurance, storage insurance, home insurance and other insurance products to customers across the UK.
Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.
In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.
Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector - enabling us to have vital insights into how to provide our customers with the best prices, products, and services.
We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
Why Choose Surewise?
Written by the company
- Great Value Carers Insurance
- We offer Carer Insurance and Personal Assistant Insurance whether you are an employed carer, an employer of carers, receive direct payments or you are a self-employed carer. Prices start from £4.92 a month. We believe that it’s important for Carers and their employers to consider specialist Carers Insurance to protect themselves against risks they face in the workplace and provide policies that are underwritten by SAGIC, The Salvation Army General Insurance Corporation.
- 99% of Customers Save on Storage Insurance
- Our Storage Insurance provides protection against things like fire, theft, mould & much more, allowing you to rest assured that the contents of your storage unit are always covered. Self Storage Insurance is compulsory at most storage facilities, as a result, many storage providers offer insurance which people take as an easy option but these Storage Insurance Policies are typically much more expensive. Our customers save on average 3 times what the storage unit charges, frequently, much more!
- Great Value Mobility Scooter Cover
- Get your mobility scooter covered for just £38/year or £3.80/month For a low Premium, our Mobility Scooter policy offers comprehensive cover including; Theft, Loss, Damage, Third Party Liability, Hospital benefit and more - all from £38 for the whole year with no Excess.
- Home insurance tailored to our customers
- Our home insurance policies are designed to protect Homeowners, Landlords and Occupants from the costs of unpredictable events that come with owning and/or occupying a property. We split our policies into two sections: buildings insurance and contents insurance, this means that we can tailor our policies to our customer’s needs. We work with our underwriters, SAGIC, to produce policies that offer great cover at affordable prices as our customers are our priority.
14 day money back guarantee
Not happy with your policy? No problem with our money back guarantee
If, having examined your policy documentation, you decide the insurance does not meet your needs, you can cancel the insurance within 14 days from the date you receive the policy documentation, and we will refund the premium provided you have not made a claim.
Contact info
Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, SS7 2PP, Benfleet, United Kingdom
- 01268 200020
- customerservices@surewise.com
- surewise.com
4.8
Excellent
14K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent cover, amazing cost
The cover offered and premium charged are excellent. Had to double check as price per year was less than the amount quoted per month by my house insurer.
The details form was straightforward, nothing complicated, and was dealt with instantly online.
19 April 2026
Reply from Surewise
Dear Wendy,
Thank you for taking the time to share your feedback!
We’re delighted to hear your positive comments about our prices.
We strive to offer great value, and it’s fantastic to know that you’re happy with what we provide.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sofia
Surewise
Extremely easy site to navigate for…
Extremely easy site to navigate for insurance. Great price.
16 April 2026
Reply from Surewise
Dear Jane,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
Quick...
Quick, efficient, friendly. Renewed my policy in under a minute. Thank you Surewise.
17 April 2026
Reply from Surewise
Dear Steve,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Reply from Surewise
Dear Richard,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sofia
Surewise
In all the items where this happens I…
In all the items where this happens I have found this site the easiest to use.
17 April 2026
Reply from Surewise
Dear Alan,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
Very easy to get a quote and then get…
Very easy to get a quote and then get the insurance cover
17 April 2026
Reply from Surewise
Dear Diane,
Thank you for leaving us a 5 star review!
We are delighted to hear that your experience with us was straightforward.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
I didnt order Insurance from you
I didnt order Insurance from you, but you have taken £40.70 from mu bank, have requested refund from my bank for this. So dont attempt to take anymore money ok. Brian manson
15 April 2026
Reply from Surewise
Dear Brian,
We’re sorry to hear about your experience and understand your concern regarding this charge. We have attempted to contact you directly to discuss the matter and help resolve this for you, but unfortunately we have been unable to reach you so far.
Please contact us at your earliest convenience so we can look into this urgently and work towards a resolution.
Kind regards,
Macy
Surewise
Reply from Surewise
Dear David,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sofia
Surewise
Love the fact they offer a great…
Love the fact they offer a great service and keep prices low. This is my 3rd year with cover and will continue with Surewise.
15 April 2026
Reply from Surewise
Dear Angela,
Thank you for your wonderful review!
We truly value your loyalty and are genuinely pleased to know that we continue to provide you with a positive service experience.
If there's anything else we can assist you with, please feel free to reach out anytime.
Kind regards,
Cherry
Surewise
Impressed
Quick and easy to use website. My wheelchair was covered in minutes. No filling tons of forms.
15 April 2026
Reply from Surewise
Dear Annie,
Thank you for taking the time to leave us a review!
We’re so glad you found our website easy to navigate and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Cherry
Surewise
I found this company to be reputable…
I found this company to be reputable and easy to deal with. Their prices are fair and considerably lower than some of the competitors I have been quoted by. I would use them again.
8 April 2026
Reply from Surewise
Dear Vivienne,
Thank you for taking the time to share your feedback!
We’re delighted to hear your positive comments about our prices.
We strive to offer great value, and it’s fantastic to know that you’re happy with what we provide.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Cherry
Surewise
Reply from Surewise
Dear Margaret,
Thank you for your kind review!
We’re glad to hear that you found our renewal process easy and straightforward.
If you need any further assistance in the future, please don’t hesitate to reach out.
Kind regards,
Cherry
Surewise
They do what they say and
They do what they say and I have no problems with the company. Saying that I have never had a claim. I do not like the way they call and email a month before the policy is due and pressure you to make a decision and pay on the spot.
22 September 2025
Reply from Surewise
Thank you so much for taking the time to leave us a review!
We're sorry to hear our renewal communications have felt like pressure, as that is never our intention. We send reminder emails around 28 days before your policy renewal date, followed by a further reminder a few days before, so that you have plenty of time to review your options and make the decision that's right for you — completely at your own pace.
For customers who haven't opted in to automatic renewals, we may also give you a courtesy call, as we know emails can sometimes be missed. Again, this is purely to make sure you have all the information you need, and there is absolutely no expectation to make a decision on the spot.
We hope this reassures you, and if you ever have any questions or concerns, please don't hesitate to get in touch — we're always happy to help!
Kind regards,
Macy
Surewise
Reply from Surewise
Dear Neil,
Thank you for taking the time to leave us a review!
We’re happy to hear that you found our services easy to understand and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Cherry
Surewise
The service was as excellent as always
The service was as excellent as always. No major increase on the price. Which is worth a lot at today’s prices. I would recommend your company to anyone.
7 April 2026
Reply from Surewise
Dear Mr Bedson,
Thank you for your wonderful review!
Positive feedback like yours motivates us to continue delivering exceptional service. Rest assured, your comments will be shared with our team.
If you ever need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Cherry
Surewise
So knowledgable
So knowledgable. Friendly and kind. Reassurance at a time when it was needed.
7 April 2026
Reply from Surewise
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Reply from Surewise
Dear Customer,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
It was so easy and quick to do
It was so easy and quick to do, and, dare u say it, quite cheap. Very hapy
14 April 2026
Reply from Surewise
Dear John,
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Reply from Surewise
Dear Leslie,
Thank you for leaving us a review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Reply from Surewise
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
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