Supreme Fireplaces Reviews 4

TrustScore 4 out of 5

4.0

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Company details

  1. Fireplace Store

Written by the company

Our goal is to provide 100% customer’s satisfaction by offering high quality fireplace products with reasonable price range and our outstanding customer service .


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I highly recommend this store for anyone in need of a quality fireplace and exceptional service.

As an old-fashioned guy , I don’t normally waste my time writing reviews. After a few weeks of browsing in local stores and online stores and trying to get the perfect fireplace for my new living room , I found this store . At first , I was not sure to purchase it from them as I have never heard of them before . But I did truly had a great experience with this store. The service was excellent, and they offered a wide selection at very reasonable prices. The staffs are friendly and knowledgeable about their products . I highly recommend this store for anyone in need of a quality fireplace and exceptional service.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and exceptional customer service

I bought ILEKTRO 1250 MK2 LANDSCAPE last month. The quality was amazing and it was cheaper compared with other websites.

The team members of Supreme is well-tea, helpful and supportive. Any concern or queries is solved straight away.

I would highly recommend Supreme fireplace to my friends, family and relatives as it provides exceptional customer service, excellent quality products and also free delivery service which is absolutely fantastic. Yesterday, I popped in the website and saw that most of the items are on sale. Let’s grab our chance to get one for freezing cold winter.

7 August 2023
Unprompted review
Supreme Fireplaces logo

Reply from Supreme Fireplaces

It is very glad to hear that you are happy with our customer service .
And we are very grateful for your thoughts and positive review on us .
We will keep improving ourselves to provide the best customer service and products in the industry .

Rated 5 out of 5 stars

Exceptional customer service

I bought a fireplace from them a few days ago.

Delivery was quick.
Effective communication maintained through the process.
Any queries responded in a few minutes.

I have nothing negative to say.

Whoever is handling the customer service deserves full credit.

30 August 2023
Unprompted review
Supreme Fireplaces logo

Reply from Supreme Fireplaces

Thank you for your valuable review on us , Sir.
We are also very glad that you are happy with our customer service team.
Thank you !

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