Supreme Chaos Records Reviews 

932
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have ordered almost unavailable vinyl record anywhere. I asked them why delivery is so long time - it was in the times when there are extremely high temperatures in the Europe so they post the item... See more

Rated 5 out of 5 stars

All vinyl came in fine condition. Well packaged. It took some time because one record was not available at the time of ordening but in the end complete order was delivered.

Rated 5 out of 5 stars

Super friendly and reliable seller with very reasonable prices. I've ordered lots of LPs there. Everything has always been packaged carefully and arrived in pristine condition. Even large orders didn'... See more

Rated 5 out of 5 stars

221 / 5 000 Very good. I discovered your label through the band The Ossuary. The items are always well protected. Delivery is relatively fast. Just one small drawback: the shipping costs are a bit... See more

Company details

  1. Record Store
  2. CD Store
  3. e-Commerce Solution Provider
  4. Record Company

Written by the company

Record label dedicated to unique rock & metal music with a passion for vinyl.


Contact info

4.9

Excellent

TrustScore 5 out of 5

932 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(932)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I'waiting for my package

I'waiting for my package, but this arrived at home in perfect condition but unfortunatly without one article

27 July 2022
Supreme Chaos Records logo

Reply from Supreme Chaos Records

Dear Customer,
Well this obviously was a mistake then, we will get in touch and correct it promptly. Sorry.
All the best,
Robby // SCR

Rated 4 out of 5 stars
Supreme Chaos Records logo

Reply from Supreme Chaos Records

Dear customer,
I totally agree. The reason for delays in this case is that you have ordered straight at a breaking point concerning postal services. Sorry there have been so many changes (Deutsche Post has made some major changes for sendings outside of Germany) and we are now improving our shipment.
So we will improve and send faster in the future.
Thank you for the feedback.
All the best,
Robby // SCR

Rated 5 out of 5 stars

Super !!!!

Super !!!!

all vinyl was very well packed, no bumped corners on the vinyl.
Wooden box Imperium Dekadenz is very cool, nice build.

5 July 2022
Rated 2 out of 5 stars

Bad comunication

Bad comunication, got wrong item, and so on... Sry but it it, what it is.

2 July 2022
Supreme Chaos Records logo

Reply from Supreme Chaos Records

Dear customer,
We have accidently picked the wrong color of one record as we were hurrying to ship the missing box sets you have been waiting for so long. We tried to communicate the delay of the box sets as open as possible via social media and mails.
It saddens me to say that you are not satisified and I already have sent you an answer to your question from yesterday afternoon and hope we can finde a solution.
All the best,
Robby // SCR

Rated 5 out of 5 stars

Great shop with great service

Great shop with great service - even though there had been a few delays due to the recent pressing problems, I always got informed as soon as anything came up. Keep up the great work - highly recommended.

1 July 2022
Rated 5 out of 5 stars

Full Happiness

Timely and complete delivery. Excellent packaging. Vinyl and Shirt fully M without minor kinks or cracks.
In total very good value for money.

23 June 2022
Rated 5 out of 5 stars

One of my favorite places for buying Metal LPs

Super friendly and reliable seller with very reasonable prices. I've ordered lots of LPs there. Everything has always been packaged carefully and arrived in pristine condition. Even large orders didn't take long to ship. The shop design feels a bit outdated but it works and their inventory is good (if you're into this kind of music, of course). Highly recommended!

22 June 2022

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