Richard was very professional and he handled everything really good and resolved my issues. Must recommended.
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See what reviewers are saying
I had an issue with my computer today. it was corrupt I got this customer service rep name Sammy who was very instrumental in resolving 1 of my issues. Then he transferred me to another rep name Sophi... See more
I was at my wit's end trying to resolve my Epson printer connection problem, but Supportly came to the rescue! The app's simple interface made troubleshooting a breeze, and the live support, led by th... See more
Company replied
We we're supported in issues to no protection to internet swifty and with care to said. Very thankful that there are person & persons that go above and beyond. We would suggest Vinnie to work for su... See more
Company details
Written by the company
Supportly App is a customer support app based platform available on App store and Google Play store that provides 24/7 support for consumer-based tech products and services. The company was founded in 2010 by a team of experienced customer support professionals who were frustrated with the lack of quality support available for consumers and the app was launched in 2022. Supportly App offers a wide range of support services, including: Phone support Live chat Email support Social media support In-app support The company's team of experts is available to help consumers with a variety of issues, such as: Troubleshooting technical problems Resetting passwords Resolving billing issues Providing product information Answering general questions And a lot more... Supportly App is committed to providing high-quality support to its customers. The company offers a satisfaction guarantee, and its team of experts is always working to find solutions to customer problems. In addition to its customer support services, Supportly App also offers a number of features that make it a valuable tool for consumers. For example, the platform allows customers to: View their support history Rate and review their support experiences Contact customer support staff directly Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need. Benefits of using Supportly App: 24/7 support: Supportly App is available 24/7 to help consumers with their tech problems. This is especially helpful for consumers who experience problems outside of business hours. High-quality support: Supportly App's team of experts is experienced and knowledgeable in troubleshooting tech problems. This means that consumers can be confident that they will receive the best possible support. Affordable: Supportly App is a cost-effective option for consumers who need help with their tech products and services. The company offers a variety of pricing plans to fit different budgets. Easy to use: Supportly App is easy to use. Consumers can contact customer support staff by phone, live chat, email, social media, or in-app. **Overall, Supportly App is a valuable tool for consumers who need help with their tech products and services. The company's team of experts is always available to help, and the platform offers a number of features that make it easy to get the support you need.**
Contact info
1914 GOLDEN GATE AVE, 94115, San Francisco, United States
- +18449133100
- contact@supportly.app
- supportly.app
Mike is outstanding and very helpful…
Mike is outstanding and very helpful and patient and resolved my issues quickly and cleared my every doubt.
19 February 2024
Unprompted review
Very good service on the phone
Very good service on the phone. Problem was diagnosed quickly and then fixed well. Helpful coordination.
19 February 2024
Unprompted review
amazing support
amazing support, very knowledgeable and helped me resolve my issues fast and affordable. Very thankful for the help today.
16 February 2024
Unprompted review
The technicians were very patient and…
The technicians were very patient and resolved my technical issues quickly.
15 February 2024
Unprompted review
this was very helpful overall
15 February 2024
Unprompted review
The technicians are excellent and very…
The technicians are excellent and very professional.
15 February 2024
Unprompted review
good technical knowledge
good technical knowledge . very understanding and professional.
14 February 2024
Unprompted review
Technician was polite
Technician was polite , helpful and very informative.
Highly recommended to all.
13 February 2024
Unprompted review
Thank you so much for being available…
Thank you so much for being available to help me in a very challenging situation. Great job.
13 February 2024
Unprompted review
the tech was great
12 February 2024
Unprompted review
they was very helpful and issues…
they was very helpful and issues resolved quickly.
12 February 2024
Unprompted review
Good tech fixed my problem
9 February 2024
Unprompted review
Quick resolution of problem and very…
Quick resolution of problem and very helpful technicians. Highly Recommended to all.
9 February 2024
Unprompted review
Very helpful and professional support
6 February 2024
Unprompted review
Reply from Supportly App
Thank you for your feedback! We're thrilled to hear that you found our support very helpful and professional. Providing excellent assistance is our top priority, and we appreciate your acknowledgment.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we value your trust in our support services.
Best regards,
Supportly Customer Service Team
Excellent Customer Service
Excellent Customer Service. Highly Recommended!!
6 February 2024
Unprompted review
Reply from Supportly App
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service. Your recommendation means a lot to us, and we appreciate your trust in our services.
If you ever have more questions or need assistance in the future, please feel free to reach out. We're here to help and value your satisfaction.
Best regards,
Supportly Customer Service Team
Cost Efficient Service provided
Cost Efficient Service provided. Likely Recommended.
6 February 2024
Unprompted review
Reply from Supportly App
Thank you for sharing your feedback! We're pleased to hear that you found our service cost-efficient, and we appreciate your recommendation.
If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to provide continued support, and we value your trust in our services.
Best regards,
Supportly Customer Service Team
Quick to resolve all of our issues.
6 February 2024
Unprompted review
Reply from Supportly App
Thank you for your positive feedback! We're delighted to hear that we were able to quickly resolve all of your issues. Providing efficient solutions is a priority for us, and we're glad we could meet your expectations.
If you ever have more questions or encounter any issues in the future, please feel free to reach out. We're here to help, and we appreciate your trust in our support services.
Best regards,
Supportly Customer Service Team
Everything went great and issues…
Everything went great and issues resolved in the giving time frame
2 February 2024
Unprompted review
Reply from Supportly App
Thank you for sharing your positive experience with Supportly on Trustpilot! We're delighted to hear that everything went smoothly, and our team was able to resolve your issues within the expected time frame.
Your feedback is greatly appreciated, and it reinforces our commitment to delivering efficient and timely support. If you ever need assistance in the future, please feel free to reach out. We value your trust in Supportly and look forward to serving you again.
Best regards,
Supportly Customer Service Team
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