SupplyHouse.com Reviews 632

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and fast delivery. Many people found the products to be of high quality, often identical to original parts, and appreciated the detailed product descriptions. The ordering process is frequently described as easy and efficient, with many consumers highlighting the helpfulness of the staff and the quick resolution of issues. However, some customers experienced issues with damaged or incorrect items upon delivery, with a few mentioning problems with packaging. There were also occasional complaints about high shipping costs for small orders and difficulties with returns, particularly for installed parts. A small number of people reported delays in shipping or issues with tracking their orders.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the incredibly... See more

Product

Customers consistently note positive experiences with product, often praising the wide selection of quality... See more

Price

Reviewers mention positive feedback about price. Customers consistently report competitive and reasonable... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the ease of ordering, fast shipping, and... See more

Service

Customers had positive experiences with service, often highlighting the speed and efficiency of support. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All went very well. I did chat with the representative on line (text). Confirmed correct parts - Blower motor and wheel. Arrived in 2 days. Perfect fit. Identical to original. All cables, color code... See more

Rated 5 out of 5 stars

Stellar experience! I was seeking a specific chuck key for a Milwaukee holehawg drill, that other vendors couldn't seem to source correctly. SupplyHouse knew exactly what I was seeking, and quickly sh... See more

Rated 5 out of 5 stars

I received my order from Supply House and one of the boxes of filters was damaged. Since it was after hours, I contacted their customer service email and sent pictures along with an explanation regar... See more

Rated 5 out of 5 stars

Wow! I have never purchased from this online seller, but I have to say that they are absolutely AWESOME!!! I could not find what I was looking for anywhere on the Internet, but there it was on SupplyH... See more


Company details

Information provided by various external sources

A leading online distributor of plumbing, heating, and HVAC supplies since 2004, SupplyHouse.com carries over 150,000 products from top manufacturers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

632 reviews

5-star
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1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recomended

Supply House is our go to for plumbing supplies. Customer service is top notch. User friendly website makes it easy to make a purchase.
Highly recommended.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great price and value!

Ordered 4 new fire alarms for my house that could be hardwired as well as have battery backup. They had the product for about 20 dollars cheaper than any other website I went to and the shipping was 6.99 versus the 16 that another company wanted to charge. Thankful I kept looking and went with Supply house. Thank you!

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Defective Pex Fittings

I bought a set of 25 in a pack of Pex fittings from Supply House and 10 out of the 25 fittings leaked at the back of the fitting. It did not leak where it was crimped but actually at the back of it. I used a competitors Pex fitting and it did not leak using the same Pex Pipe, Pex Clamps and Pex Crimper. Beware of defective fittings!

19 March 2026
Unprompted review
Rated 4 out of 5 stars

I ordered a part that said “biscuit”

I ordered a part that said “biscuit”, which is an off white color and I got a white one.as it turns out i only needed the internal parts so it worked out fine, but the model numbers were inconsistent and need checking vs the descriptions.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy website to use listed all the…

Easy website to use listed all the information about the part I ordered and I received it by noon time the next day great service the part was packaged. Well received it undamaged will always go to supply house for plumbing needs. Better than Amazon actually they listed the part. I was going to get being black anybody who knows Amara knows their parts are blue.

5 March 2026
Unprompted review

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