supmedi.com Reviews 59

Having ordered a product on 20th October, I have not yet received anything.

There seems to be an issue with the address that is being delivered to, as DHL is unable to deliver. This is probably due to billing system not registering the correct address when ordering. As the sender, SupMedi are the only ones who can change the address.

I have contacted the company many times to explain the issue, but DHL instead is waiting for DHL to miraculously figure it out, rather than just changing the address.

Customer service isnt very responsive, and generally doesnt want to help, despite me telling them several times what the issue is with delivery.

I have since also requested my money back several times as I do not believe are able to or willing to actually fix the issue, but of course that isnt happening either.

Terrible customer experience!! They never responded to any e-mail. Seems to me like a very unprofessional company. I will look for other options next time :(

Excellent product quality, very fast delivery. I'm happy!

Unfortunatly it was not for me. My stomachpain got worse . I also got tired from it but my sleep did not improve.

The quality of the CBD-oil is so far the best I have tried. I have tried five different oils. Postal service expenses quite high.

I explicitly entered into the system and requested for a different delivery address to my billing address and the system nevertheless marked shipment to my billing address. Within 2min of the order being placed I wrote via the website contact form and a separate email to request a change. This was ignored. The goods were shipped to my billing address and the response came that no change could be made. If there had been the slightest will on the part of the Helpdesk to be of help they could have rectified their error. I am not at all impressed with customer service and the tone of their response. I ill not be returning. The quality of this produce is good but not so good that dealing with this business is worthwhile to me

I've ordered from Supmedi a few times now from Belgium and without fail, my order always arrives within 1-2 days. I am incredibly impressed not only with the service but also the CBD products. My husband and I are obsessed with the CBD oil and gummies. I notice a significant improvement in the quality of my sleep when I take the gummies. I'm really thankful for this company and will continue to order from them and recommend them to everyone I know!

Trying to order but payment with credit card rejected. Wrote 2 emails through the website to ask for assistance but without any reply. Poor client care!

In Amsterdam, ordered at 10pm and it arrived 10am the next day - the 10% cbd is a high quality product, and I’d get more from them for sure.

Ordered twice from them now without any trouble. Fast delivery and quality products. So far, so good!