Supervalu Reviews 

Have used super scan , numerous times and due to errors by staff members am now constantly being re scanned.
Today another error by staff led to a total rescan and when asked to discuss same , manager told me too my face she was on her lunch and walked away , then had to wait another 10 minutes until another manager appeared and said what could he do ……..

Really Super Value you call this customer service

I am a weekly regular shopper and had voucher for money-off. When presented at till was told it had been already used despite me not being in the country when supposed to be used. Emailed them SuperValu - Carndonagh and followed up email with no reply. Obviously not interested in customers. Same happened when complained about their refrigeration - in date quiche had mould on it ( thought it was broccoli!) bring it on Lidl & Aldi when they come to Carndonagh we have all been waiting so long! Never again SuperValu Carndonagh will shop elsewhere now,! Not to mention price displays are different at checkout. Check your receipt always or you will get a shock!

If you want to see what extraordinary Customer Service looks like....look no further than Sharon in Supervalu Wellington Bridge Co Wexford
Sharon went the extra mile and way beyond the call of duty. Thank you so much.
I hope Sharon is appreciated by her employer

SuperValu Castle street Bray has gone downhill completely, just back from what was supposed to be a quick stop to get 2 items for lunch which I picked up in two minutes only to stand at the one and only checkout for 20 minutes! Staff all around chatting to each other! Quality and standards have dropped dramatically in this SuperValu. I will definitely be shopping in the wonderful clean bright well staffed quality SuperValu on the Southerncross road in Bray in the future.

I am not surprised to see supervalu rating, deny to start insurance because only I am over 40 its shame!!! No entry people over 40 to Ireland! So humiliated

The self service tills are not good specially when trying to use money off vouchers - connected with them to give feedback - not interested.

Non alcohol beer not in the fridge. It is not cold!!!

Supervalu Fermoy sell the worst spare ribs imaginable. The don't even look like spare ribs.

Super value Middleton refusing to heat up a slice of quiche despite having a freshly cooked pizza counter right beside it...I would have gladly paid extra for them to heat it but was refused....rude and unhelpful... thumbs down 👎

Horrible staff. Tracking device is broken or invalid whatever you want to call it. Issues with their website with regards to updating payments and processing. Tracking device is broken as it claims it delivers even when I inquired that I didn’t receive my delivery I was informed that they cancelled it and told the driver to return to the store(5 times). Do something about this SuperValu or you will lose custom. Big time.

Recently I tried to explain to the manager of SuperValu Blackrock Dublin Rd (Co. Louth) that the large red carpet when you enter the store is a dangerous obstacle...I tripped over it...a friend of mine tripped over it as well. So, I wrote an official complain (with pictures) to this manager and the owner of SuperValu (Musgrave). In the same complaint I mentioned a few more issues such as blocked aisles and no pricing to see on promotional items ! Only after a whole month of waiting this manager was willing to give an answer...no word about the red carpet...but...as a kind of revenge that I dared to complain, two other carpets were added at the entrance of the shop ! The big red carpet has been removed now...the other two carpets are still there. This manager does not want to understand that customers have the right to make a claim if they suffer damage from a fall caused by these carpets ! I do remember that a Tesco customer was awarded € 10.000,- who bought milk that had been sold after the use by date...(just Google this) ! You can imagine how much you can claim if you fall to the ground due to these dangerous obstacles (loose carpets) and you break your hand or phone !

I tried to use the coin machine which duly swallowed all my coins without a receipt, a manager took my number with a promise to call when the matter was resolved, I got no call so attended shop 2 days later. I felt that I was dealt with very poorly. I was offered the princely sum of €14 for a full jar of Coins which I consider less than half the value. The attitude less than helpful

It's an ongoing bad experience with Supervalu Newcastle. Bread, milk, veg etc on display always almost out of date (ie one day out). Never freshest. Service at tills appalling as never enough staff it seems. Today at self service waited 5 minutes for assistance which only arrived when another customer asked server behind newspaper counter to call someone. This is not an exceptional experience, this is the norm.

Natasha at the deli counter in supervalu Newcastle so helpfull we get our rolls for work there every day thanks john cooper

Home delivery. After missing purchases as much as €50 worth. Usually more expensive items: Coffee olive oil etc. Suspicious, I’m starting to think someone is stealing a whole bag if one of those items is in it.

when I notice I either tell the delivery guy or call the store.

Sometimes the delivery guy comes back with some of the missing items. Not the store, every time (at least 4) I speak to them they promise call me back and to deliver next day. They never do. NEVER!

I’ve called back more promises but nothing arrives.

I’m done with them either managed by crooks, staffed by crooks.

To be clear I don’t blame the delivery drivers it’s obvious to me they are overworked.

Pack of robbing fools with the new recycling return charge, ill recycle in my own bins, just looking for ways to add charges cause they are money grubbing swine

I went in to buy vegetables last week from supervalu again and not for the first time I found that they were rotten when I returned home. I emailed supervalu about this. They decided to get the company that supplies them with the vegetables contact me instead of dealing directly with them and myself. Afterall supervalu were the ones who put the rotten vegetables on the shelf to sell them. I am also not her to sort out there supply chain. Where seemly the problem lies. At the end of the day supervalu didn't seem to care about there customers.

SuperValu Kenmare great store and service

Super valu Monksland Athlone..Ignorant, rude incompetent manager has no people skills..horrible shop..I feel sorry for the young staff

I got beat up by an employee of supervalu after asking where the canned tomatos. It all started at sutton cross supervalu when i peacefully went for some canned tomatos and other groceries a young fella came over and called me a 'boomer', and he gave me a nasty fist in the face! can you believe that?
I'm never EVER going back! unless they give me a bit of good ol' compensation. I want at LEAST €20, it's what i deserve for bein a veteran of 'nam