No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are availa... See more
Company replied
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkou... See more
Company replied
Really reliable and genuine company. I ordered more than two items, but one of them turned out to be the wrong model. It was a set of brake pads, and I had already opened the seal to try and fit them... See more
Company replied
Company details
About Superspares
Written by the company
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Written by the company
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Contact info
159 woodpark RD, 2164, SMITHFIELD - NSW, Australia
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4.1
Great
436 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Superspares
We're happy to hear that you had such an easy experience. Thank you for your positive feedback; it means a lot to us.
Reply from Superspares
We're happy to hear that you found our price reasonable. Thank you for your feedback regarding our quick shipment.
I didn’t receive my order still now
25 December 2025
Reply from Superspares
We are so sorry your order has not arrived. We will investigate this issue right away. Thank you for letting us know.
I have shopped around for car parts and…
I have shopped around for car parts and Superspares prices are a lot better for the same products others offer, website is easy to navigate and after purchase communication to ensure you receive the correct parts for your vehicle is great
1 January 2026
Reply from Superspares
We're happy to hear that you found great value and a user-friendly website. It's great to know our communication helped ensure you received the correct parts. Thank you for your positive feedback!
Very competitive price
Very competitive price, easy purchase and quick delivery.
Only very minor downside, after purchase, request to login (join) to view Tracking information. Tracking should be given at time of purchase, not with conditions to view.
Still a great company to deal with.
Just received reply to my review from Superspares and they were very accomodating re my comments on Tracking info and are open to reviewing this issue for improvement.
Very positive responsive to my feedback.
26 December 2025
Reply from Superspares
We're glad you had a positive purchase experience and appreciate your feedback regarding the tracking information. We acknowledge your point about wanting immediate access to tracking without logging in. We'll review our process to see how we can improve this. Thank you!
Reply from Superspares
We are sorry your order has not arrived yet. We will look into the delivery immediately. Thanks for letting us know.
Reply from Superspares
We're happy to hear that you found our parts to be of good quality and price. Thank you for your positive feedback!
Reply from Superspares
We appreciate your kind words and are so glad you had a great experience dealing with our team. Thanks for your feedback!
Easy access and easy to navigate web…
Easy access and easy to navigate web site also quick dispatch haven’t received as yet but waiting in anticipation
28 December 2025
Reply from Superspares
We're happy to hear that you found our website easy to use and that the dispatch was quick. Thank you for your positive feedback; we hope you enjoy your order!
This company list Gabriel Fleetline…
This company list Gabriel Fleetline ADJUSTABLE HD shocks on Ebay with 10 in stock (but when I ordered cannot supply) this is the 3rd time I have ordered this product with no result TOLD 3 of December add would be removed from eBay Still there 30 December and still no parts when reorder
27 December 2025
Reply from Superspares
We appreciate you bringing this to our attention. We are very sorry that you have not received the shocks you ordered and for the incorrect stock information. We will investigate why this item was not removed from eBay as promised. Thanks for your patience.
Fast efficient processing tracking and…
Fast efficient processing tracking and delivery
23 December 2025
Reply from Superspares
We're happy to hear that you had a positive experience with our efficient processing, tracking, and delivery services. Thank you for your feedback.
Right part great price.
Easy online navigation and quick delivery from when I ordered.
20 December 2025
Reply from Superspares
We're happy to hear that you found our online experience easy to navigate and that you received your order quickly. Thanks for your feedback!
Reply from Superspares
We're happy to hear that you had an excellent experience with our company and delivery service. Thank you for your positive feedback!
Using the vehicles saved in my "Garage"…
Using the vehicles saved in my "Garage" it made it simple to find new brakes at a good price
25 December 2025
Reply from Superspares
We're happy to hear that our Garage feature helped you easily find the right brakes at a great price. Thank you for sharing your positive experience with us!
Yes I got what I ordered & I turned up…
Yes I got what I ordered & I turned up on time 👍
22 December 2025
Reply from Superspares
We're happy to hear that you received your order promptly and as expected. Thank you for your positive feedback; we appreciate it.
Fantastic service and quick processing…
Fantastic service and quick processing time.
Will definitely use superspares again and happily recommend to ALL my family and friends.
21 December 2025
Reply from Superspares
We're happy to hear that you had a fantastic experience with our service and quick processing time. Thank you for your recommendation; we appreciate your support!
very helpful really good communication
2 December 2025
Reply from Superspares
We're happy to hear that our communication was helpful. Thank you for your positive feedback; we appreciate it.
False representation of product as…
False representation of product as photos were very deceptive
17 December 2025
Reply from Superspares
We appreciate you bringing this to our attention. We're sorry the photos misled you, and we'll review them to ensure accurate representation.
Reply from Superspares
We are delighted you found a great variety of products. Thank you for your positive feedback; we appreciate it!
Product is good as expected
Product is good as expected! However the delivery was so quick it made my week!
14 December 2025
Reply from Superspares
We're happy to hear that you are satisfied with the product. It's great to know our fast delivery made your week! Thanks for your positive feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.