No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered o... See more
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Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Written by the company
How soon will I get my order?

159 woodpark RD, 2164, SMITHFIELD - NSW, Australia

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DOESN'T HAVEV ITEMS IN STOCK THEN WANTS WEEKS TO DELIVER WHEN I SELECTED PICK UP

Reply from Superspares
The parts I needed for an old 80s toyota celica were easy to find and were delivered promptly. Thanks team.

Reply from Superspares
Shipping was super fast
Pretty well priced parts
Shocks shocked me how much my car needed them
So far great experience

Reply from Superspares
Awesome company been buying parts online for a couple of years now always a hassle free experience and fast shipping.

Reply from Superspares
Efficient ordering process, excellent communication and fast delivery. Well done!

Reply from Superspares
Not getting shipping updates and still haven’t received any other than calling up myself and not receiving any since I was also told that my suspension would be coming here mid this week but haven’t received any updates regarding shipping and it’s currently Monday

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Reply from Superspares
They were very helpful and answered all my questions and were very professional in the transaction. highly recommended.

Reply from Superspares
Quick delivery and awesome stock for older vehicles

Reply from Superspares
Easy to place order, description accurate & delivered on time with constant updates.

Reply from Superspares
Received XY Falcon radiator hoses
Good delivery time and the parts are correct.

Reply from Superspares
No issues with spark plugs or comms with Super Spares but postage took 10 days

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Reply from Superspares
Website could be clearer regarding items that cant be shipped. Didn't end up having the part after I paid for it anyway. Doubt I'll be back.

Reply from Superspares
Goods well packaged.
Postage reasonable considering
The time of year.

Reply from Superspares
Firstly my order of a pair of Lovell rear coil springs was mark in stock on the superspares website. Tried to confirm this with the assistant on the site, but they came back and said they weren't able to help at this time.
So ordered it only to be advised a couple of days later that it was supposedly defective. If you absolutely test all coil springs before sending them out then this is very impressive, otherwise it is more likely that this is nothing more than a tactic to get customers to pay for a product and them tell them it is unavailable.
Anyway, was offered a different brand of coil springs which I agreed to take. As I only just received them yesterday, being 12 days after I ordered, I am yet to see if they give me the same result as I know the Lovells would have.
So in summary, was lied to about being in stock, then when I agreed to taking the alternate springs, there was no following up on when they were shipped, nor tracking information as I was supposed to receive.
So waited another 7 days before I sent another email to superspares, where I got a reply the next day giving me a tracking number for the product that was delivered around the same time as the email.
Extremely disappointing experience which took a ridiculous 12 days for you to complete. So much for being dispatched in 2-3 days.

Reply from Superspares
Part not availble, still on ebay even though it tem isn't available

Reply from Superspares
Parts that arrived not same as picture in add have been told to return parts at my expense while correct parts are still advertised on your site unsatisfactory

Reply from Superspares

Reply from Superspares
Found the part easily, brand new not second hand. Very easy payment process and delivery within a few business days.

Reply from Superspares
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