SuperProfile Reviews 85

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers had a great experience with this company. Many customers find the platform to be an amazing experience, highlighting its smooth operation and ease of use. The staff and support team receive consistent praise for their helpfulness, responsiveness, and commitment to resolving issues quickly, often keeping users updated step-by-step. Reviewers appreciate the excellent service, noting its efficiency and the dedicated support system that makes their lives easier, especially for creators and small businesses. The platform's features, such as auto-DM automation, digital product sales, and monetization opportunities, are highly valued for simplifying workflows and offering significant advantages. However, some customers also noted significant issues with the product, particularly concerning the functionality of product links and PDF re-uploads, which they felt were excuses for non-delivery. A few other people also felt that the end-user could not log in to download products, and some experienced problems with automation services stopping and support tickets being auto-closed without resolution. These issues led to concerns about unprofessional service and a lack of customer service for refunds or subscription removal.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's smooth,... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the support team's responsiveness,... See more

Service

Consumers find service to be positive, with many reviewers describing it as very good and even excellent for... See more

Customer service

People report positive experiences with customer service, highlighting the support team as responsive,... See more

Product

Customers consistently note ambiguous experiences with product, with many praising it as a great platform for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a small technical issue with SuperProfile, and their team handled it like pros! I had a meeting with a team member who took the time to dig into the problem right away. Afterward, he kept me upd... See more

Company replied

Rated 5 out of 5 stars

SuperProfile has been an amazing experience for me so far. The app is intuitive, easy to use, and genuinely makes creator work so much simpler. I especially love the auto DM feature — it saves so much... See more

Company replied

Rated 5 out of 5 stars

SuperProfile has everything I would EVER need when it comes to DM automations, works smoothly and is easy to navigate. I love the fact that it doesn't get more expensive with more contacts. I highly r... See more

Company replied

Rated 5 out of 5 stars

Recently made the switch to SuperProfile from manychat. Couldn't recommend enough, autoDM feature is free no matter how many contacts and being able to sell your digital products and courses is an ama... See more

Company replied


Company details

  1. Software Company

Written by the company

SuperProfile is the complete creator toolkit to grow and monetize your audience. Whether you’re a coach, educator, or content creator, SuperProfile gives you everything you need – from lead forms and email automation to hosting your digital products, courses, events or coaching – all in a single, easy-to-use dashboard. Learn more at www.superprofile.bio.


Contact info

4.2

Great

TrustScore 4 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Auto dm feature

Super Profile is an excellent, all-in-one platform for creators looking to consolidate their online presence and monetize their audience. It goes far beyond a simple "link-in-bio" tool by seamlessly integrating e-commerce features, allowing users to sell digital products, host webinars, and offer consultations directly from a single page.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using the SuperProfile app to…

I’ve been using the SuperProfile app to share my courses, and the experience has been amazing. The platform is smooth, user-friendly, and makes managing and sharing courses very easy. What I appreciate the most is the support team — they are professional, responsive, and always ready to help whenever needed. It’s a great platform for educators, trainers, and creators who want a reliable and efficient way to connect with their audience.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Its a scam guys

Its a scam guys. I could not connect my Instagram and I had already been charged. I wrote to them and they mentioned they were not working in my country. I askd them to cancel the service because I had no means of canceling from the "dashboard". They promised they would. Then guess what? they charged me again. I wrote to them and they confirmed they had cancelled. Right after that email. they are still making attempts to charge me. On a daily basis. I have had to blcok my bank card.

Status update:
1. Further attempts to charge has discontinued.
2. I received an email from the Super profile team and they made a refund of the unautgorized debit that happened 5 weeks earlier.
Many thanks.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

This feels like a complete fraud and…

Mahasarkariyojana: This feels like a complete fraud and extremely unprofessional service.

I renewed my plan on 05-05-2026, ₹499 payment was successfully auto deducted, but my automation services (Auto Reply & Auto DM) stopped working completely for the last 3 days. Even after renewal, 2 days have passed without any proper resolution.

Support tickets are being auto-closed instantly without fixing the issue, and there is no real customer support available. This has directly affected my business and caused loss of customer engagement.

Taking payment while keeping the service inactive and ignoring customer issues is unacceptable. I would strongly advise others to be careful before purchasing this service.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Definitely a scam guys

Definitely a scam guys - don’t fall for this. Not only did it not work, when I emailed them telling me the service was not working for me and wasn’t connecting my Instagram account, they informed me they don’t issue refunds and blocked me on Instagram for good measure. If a business blocks you on their social media after requesting a refund via email, is that not a red flag?

25 April 2026
Unprompted review
Rated 1 out of 5 stars

It’s a fraud

It’s a fraud
It’s been three days that I paid for my order but still no product is delivered worse part I can’t even call any customer service to get my refund

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam! No response or delivery of the product after payment. Ads are misleading. They should be removed from social media platforms.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

They are charging my card and i cannot…

They are charging my card and i cannot even remove my susbscription that i wasn't subscriped to in the beginning and the support team is th worst!

23 March 2026
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Oliver,

Sourabh from SuperProfile here. I looked into your account.

You were charged once, $4.99 on Feb 19, when you started the Creator Plan. The renewal one month later didn't go through, and the subscription was automatically cancelled. There are no future charges, and there have been none beyond that first one.

You might have received repeated emails because of Stripe retrying that failed renewal. There have not been any new charges to your card.

In case, your bank statement shows anything different from this, please email me at sourabhbhati@superprofile.bio and I'll look into it.

Sourabh
SuperProfile

Rated 1 out of 5 stars

scammers operate on superprofile…

scammers operate on superprofile platform.
Made a digital purchase, which was supposed to be delivered on google drive
received a link to empty google drive.

report the creator option on superprofile platform dosent work

no one to take responsibility

beaware...

6 March 2026
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Neel,

Sourabh from SuperProfile here. Paying for a product and receiving an empty folder is not acceptable, and we will make this right.

If a creator on SuperProfile delivers nothing or delivers junk, we refund the buyer in full and act on the creator's account under our terms. Please email sourabhbhati@superprofile.bio mentioning the email you paid with, the order ID from your confirmation, and the creator's product link.

I'll personally see your refund through, and we'll investigate the creator.

Sourabh
SuperProfile

Rated 1 out of 5 stars

these are scammers

these are scammers, beware , they will not process your payments nor reply to your emails once you buy their paid scam scheme.

30 January 2026
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Sunita,

Sourabh from SuperProfile here. I'd like to look into your account specifically and get you a clear answer.

I don't have your details from this review. Please email sourabhbhati@superprofile.bio mentioning the email address associated with your SuperProfile account.

I'll personally check your payout status, find your support thread, and come back to you within one working day.

Sourabh
SuperProfile

Rated 5 out of 5 stars

Superprofile is the best automation tools.

Superprofile is easily one of the best automation tools I’ve used. Unlike a lot of platforms, it doesn’t charge you based on how many DMs you send. You can run unlimited DM flows without paying extra, which is huge as a content creator.

3 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look