I have been teaching by meeting clients on Superprof for a few years. It is a great way to find people all over the world, who are looking for a tutor with the specific knowledge they are seeking. The... See more
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Took £39 payment as it was a subscription which wasn’t made entirely clear that it would be taken the following month, however after many emails the monies have been processed as a refund. However it... See more
Company replied
Superprof beats the rest. As a coach and instructor who teaches across multiple domains, Superprof.com has emerged as the best site to showcase my talents. The site assembles some among the best in... See more
I have started giving lessons and tutoring on Superprof recently, and I got to say that us enjoy it. The platform is easy to use, there are many different type of students, and the premium price is fa... See more
Company replied
Company details
Written by the company
Superprof US is a private tutors directory in the United States with more than 100000 private tutors, teachers and mentors registered to teach face-to-face and online. Need help? Contact us by e-mail hey@superprof.com.
Contact info
Paris, United States
- hey@superprof.com
- superprof.com
Breach of guidelines
Decent Visibility
Superprof has been a great platform for me as a tutor. It has generated a small but consistent stream of students, and it’s a solid way to build tutoring business over time. Like anything, you get out what you put in—if you stay active, respond quickly, and keep your profile updated, it can definitely pay off. I’d recommend it to tutors who are willing to be persistent and engage regularly with the platform.
Very disappointed with this online…
Very disappointed with this online tutoring. I spend a month trying to get a tutor and evertime I schedule it was always a excuse from a tutor or no response. I never got to schedule a tutor for my Son. They always canceled.
This site is fake.
I emailed them for over two weeks to get a refund for my following month and still to this day they havent responded.
Lost of time and MONEY!!!!
DONT SPEND YOUR MONEY WITH THIS SITE!!!

Reply from Superprof.com
Bait-and-switch pricing — tutors advertised by hourly rate but hidden $49 subscription
Superprof’s website prominently advertises tutors with hourly rates everywhere — “$25/hour”, “$40/hour”, etc. The entire browsing experience is built around comparing tutors by those hourly prices, which naturally makes you believe you are paying the tutor’s rate to start lessons.
What is not made clear during browsing is that contacting a tutor actually triggers a $49 monthly “Student Pass” subscription. This requirement is not shown alongside the advertised hourly rates and only appears later in the payment process after you’ve already selected a tutor and entered payment information expecting to pay that tutor’s rate.
Because the platform heavily emphasizes tutor hourly pricing, the subscription requirement feels buried in the process. The result is a bait-and-switch pricing experience where users think they are paying the tutor’s hourly rate but are instead charged a monthly subscription to message them. I never received any tutoring services.
I contacted support immediately after seeing the charge and canceled right away, but my refund request was refused.
Designing a platform this way — highlighting hourly tutor prices while inserting a separate subscription fee later — shows a serious lack of transparency in how the service is presented to customers. Anyone considering this platform should understand how the pricing actually works before entering payment details.

Reply from Superprof.com
Great application for a tutor
Great application; students can easily reach a tutor, and as a tutor, I can receive reminders and messages via email initially.
Superprof is a great platform
Superprof is a great platform, easy to navigate, and supported by a very responsive customer service team. Although payments can take a few days to process and the booking system can feel somewhat cumbersome when managing multiple ads or blocking availability, I still recommend the platform overall. I use it to teach communication and presentation skills to both students and professionals.
We found an amazing tutor for my 12…
We found an amazing tutor for my 12 year old son, such a perfect fit!
Great Program!
This is such a great program for those who want to learn something! I’m currently learning Thai and I look forward to my lessons every week with my Tutor! Also fairly inexpensive for one on one lessons!
Misleading payment process
Misleading payment process. They make you sign up for a subscription when you’re trying to book a lesson. Refused to give a refund. Borderline scam.

Reply from Superprof.com
As a tutor
As a tutor, I am very happy using Superprof. The system makes it easy to communicate with parents of potential learners. The website is user-friendly, and I like that this allows me to work with people all over the country.
This is a scam based in India
This is a scam based in India. Your booked tutor will suddenly be unable to attend and the Indian substitute will provide the lesson. The money will already have been taken from you. There is nothing you can do. The lesson did not deal with the Welsh specification as I had asked.

Reply from Superprof.com
I had a wonderful experience teaching…
I had a wonderful experience teaching through Superprof.
The platform makes it easy to connect with students who are genuinely interested in learning.
As a flamenco instructor, I appreciate how simple it is to communicate, schedule lessons, and share my passion for dance with students from different places.
Superprof provides a great space for both teachers and students to meet and grow together.
Superprof is great!
I had a fantastic experience with Superprof. The platform makes it incredibly easy to find qualified tutors for almost any subject. The variety of teachers, flexible scheduling, and clear communication tools make learning convenient and enjoyable. I highly recommend Superprof to anyone looking for reliable, professional tutoring.
“Patience is virtue”
Jackie was wonderful. She’s very patient and is always trying to find ways to make it a little easier for me.
Very informative
Very informative, knowledgeable, helpful , our time was well spent. Looking forward to more sessions.
The greatest thing that this company is…
The greatest thing that this company is doing is promoting the new tutors in the platform.
The great quality of video call lessons that it provides.
Tutor nice
Tutor nice, professional, great fundamental teaching. I look forward to working further with him.
We found a great basketball skills…
We found a great basketball skills coach for my daughter immediately on this app. But the app itself could use some UI upgrades. Navigation is a little confusing. It took me 20 minutes to figure out how to leave a review for the coach.
Christian was very knowledgeable and…
Christian was very knowledgeable and easy to communicate with
He explained everything he was doing and what i needed to take care of
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