Very easy to deal with and if you have an issue they are quick to respond.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I put my amazon transaction through super and it didn't complete, it also happened a second time. I contacted customer service for super who looked into he matter for me and it was resolved within a d... See more
Company replied
Everyone should use this app! It’s great for businesses and great for customers. I really like the rewards you get for shopping through the app. But beyond that, the customer service is second t... See more
Company replied
I received a receipt with a reference number immediately after payment. The company I had purchased from had not confirmed my order and not responded to my messages. I contacted super payments in... See more
Company replied
Company details
About Super Payments
Written by the company
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Contact info
123 Buckingham Palace Road, SW1W 9SH, London, United Kingdom
- support@superpayments.com
- superpayments.com
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So first used super payments 2 weeks…
So first used super payments 2 weeks ago via a web site I use regularly. Setup account, made payment and then couldn't log in. For 2 weeks every time I try to login, it keeps telling me that I've been selected for checks and someone will contact me. Service is terrible and won't be using again
29 January 2025
Unprompted review
Reply from Super Payments
We're sorry to hear this Andrew! Can you please contact our team with your mobile number and email address so they can look into this for you? We look forward to hearing from you.
Easy to use
Easy to use, the option came up when i was buying online Temple Spa. When you choose it on the payment page you automatically get a saving of 2 or 3 pounds to use against your next purchase. There are no strings attached.
7 February 2025
Unprompted review
Reply from Super Payments
Thank you so much for taking the time to share your experience here and summarising Super so well, Karen! We're delighted to hear you enjoy using us as a payment option. 😊
I wasn’t sure what to expect when I…
I wasn’t sure what to expect when I first used this app but I’ve used it a few times now it’s quite strange forward you get a discount which is used off your next purchase and the company you use won’t be charged by the bank for you using your card. So I know I’m helping a small company survive in this crazy country we living in at min.
7 February 2025
Unprompted review
Reply from Super Payments
Thank you so much for such a wonderful review and summarising Super so perfectly, Shirley! Super was created so we can offer free payments to businesses forever and more rewarding shopping so that everyone wins. 🎊
It was quick and easy and the bonus of…
It was quick and easy and the bonus of getting money off. WIN WIN
7 February 2025
Unprompted review
Reply from Super Payments
We're glad you agree, Val! Thank you so much for taking the time to leave us a review and giving us 5 stars. 🤩
about my order
thank you for my last order last week or two weeks ago when I brought anything from you.
thanks Zackery De La Mare
29 January 2025
Unprompted review
Reply from Super Payments
Thank you for providing us with your 5 stars, Zackery! 💫
Back for my 2nd order
This is my 2nd order as I found the Company excellent to deal with. Their Customer Services is excellent and very fast in replying.
6 February 2025
Unprompted review
Reply from Super Payments
Thank you so much for your 5 star review, Philip! We're grateful to receive such kind words. 🤗
Only a benefit if a frequent user of a member store
Great if you are a frequent user of a particular shop that uses Super Payments. Had not appreciated cash rewards are not transferable to other shops. As I have finished my purchases with the shop I earned the rewards with, the rewards are effectively worthless. Better to collecting cashback on your credit card and get buyer protection.
Their customer service is very responsive and helpful. Needed them to explain the system and to add a missing reward.
6 February 2025
Unprompted review
Reply from Super Payments
Thank you for taking the time to share your experience here and provide such honest feedback, Andrew - we really appreciate it!
Please do not hesitate to get back in touch should you require future assistance. 🙏
Really good way and easy way to pay
Really good way and easy way to pay. Get savings I even got something for free using my savings over time. Highly recommend more websites should use this!
5 February 2025
Unprompted review
Reply from Super Payments
Thank you so much for taking the time to leave us a 5 star review, Edward! We really appreciate your kind words and recommendation. 💫
Super way to pay for goods online,quick…
Super way to pay for goods online,quick and easy,highly recommended
3 February 2025
Unprompted review
Reply from Super Payments
Thank you so much for leaving us a 5 star review and of course your recommendation, Gaye! ☄️
Easy to use and cash benefits for every…
Easy to use and cash benefits for every purchase. Glad I got the app.
2 February 2025
Unprompted review
Reply from Super Payments
We're glad to have you, Jane! We're delighted to hear you're enjoying Super. Our team remain on hand should you require any support. 🤗
Very good to receive rewards when…
Very good to receive rewards when paying using super payments.
Love it!!!
3 February 2025
Unprompted review
Reply from Super Payments
We love that you love paying with Super, Ana! Thank you for taking the time to leave us a 5 star review. 😊
Easy to use and generates money off…
Easy to use and generates money off purchases
2 February 2025
Unprompted review
Reply from Super Payments
Thank you so much for your 5 star review, Michelle! We're really happy to hear you're enjoying the ease of paying with Super and generating cash rewards! 🙌
Simply the best
Easy with the app and excellent payments , the best out there .
31 January 2025
Unprompted review
Reply from Super Payments
Thank you so much for your words of encouragement, Gordon! We really appreciate you taking the time to leave us a 5 star review. 🙏
Been using this app for a while…
Been using this app for a while now.very easy to use.very good you get rewards for using it.( fabulous).keep doing what your doing.x
31 January 2025
Unprompted review
Reply from Super Payments
Thank you so much for your kind words and 5 stars, Natasha! 😊
Been using this company for a few…
Been using this company for a few months and my experience has been A1, cash back rewards make it even more reason to return again and again, I’m so pleased I stumbled across you guys ….. saving the pennies is the name of the game , THANKS ☺️
28 January 2025
Unprompted review
Reply from Super Payments
Thank you so much for sharing your experience here and providing us with such kind words, Josie! We're so happy to hear that what we've created is making such a great difference to shopping! 🛍️
Excellent encourages me to shop in the same place as I build my discount off purchases!
Excellent service, great rewards which is an incentive, it makes you want to use the same business again! You get repeat discounts; the more you spend the better the discount for the next purchase!
27 January 2025
Unprompted review
Reply from Super Payments
Amazing review, Lauren! Thank you so much for taking the time to share your experience and providing us with 5 stars. We're delighted to see that you're a fan of our product and making the most out of those Cash Rewards! 🙌
Reply from Super Payments
Thank you for your 5 stars, Mark! We're happy to hear you approve of our service. 🙏
Lve this site
27 December 2024
Unprompted review
Reply from Super Payments
We're happy to hear it, Patsyann! Thank you for taking the time to leave us a 5 star review. ✨
Reply from Super Payments
Thank you for providing us with your 5 stars, Anthony! We're happy to hear you're happy with the ease in paying with Super and of course, the cash rewards! 🤩
Love this site
Love this site, rewards every time I spend online with a lot of companies, fast and efficient, always an alert or email 👍👍👍
22 January 2025
Unprompted review
Reply from Super Payments
Thank you so much for leaving us such positive review, Sarah! We're delighted to hear you're making the most out of paying with Super. 💫
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