SuperPay.Me Reviews 3,672

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, reporting that it was frequently offline for maintenance, with some customers expressing strong concerns about the prolonged downtime. Reviewers also expressed significant frustration with payment issues, including accounts being suspended or banned right before withdrawal, and earned money not being paid out. The customer service was widely criticized for being unhelpful and rude, with many receiving robotic replies or no response at all. Some people were satisfied with the user experience, finding the site easy to use and a good way to earn money online without issues. However, a significant number of customers reported that their accounts were suspended or banned without clear reasons, often after reaching withdrawal thresholds, leading to concerns about the handling of their funds. Many also found the refund process problematic, with issues like uncredited rewards and difficulties in getting their money back.

What people talk about most

Website

Customers consistently note negative experiences with the website. Many reviewers describe it as a scam,... See more

Payment

Customers had negative experiences with payment. Many reviewers report that their accounts were suspended or... See more

Customer service

Consumers find customer service to be negative. Many reviewers report that support is unhelpful, providing... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers report positive experiences,... See more

Refund

Clients share negative opinions on refund. Many reviewers report that their accounts were suspended without... See more

Based on these reviews

Rated 2 out of 5 stars

Noticed my account is suspended by these scammers this morning. Will be interesting to see what reason they provide, if any. Surveys are bleak on their website at the moment, and I wouldn't be... See more

Rated 2 out of 5 stars

These clowns claimed they would become operational in Aug. 2025; next update was we will go live the first week of Sept. 2025 They are still not online which is ridiculous. How can anyone trust t... See more

Rated 2 out of 5 stars

SuperPay.Me claims they are launching a new site, this can't happen soon enough given the Gong Show that currently exists. Lots of complaints of surveys not paying out, late disqualifications, rev... See more

Rated 2 out of 5 stars

Liars, they shut down the site without warning in May due to technical issues and then later said they would update it with many new features at the end of June. This didn't happen, and they postponed... See more


Company details

  1. Cashback Provider

Written by the company

IMPORTANT NOTICE! From April 2024, Superpay.me will no longer endorse Trustpilot as a source for reliable reviews. We have removed references, and promotion related to Trustpilot, and we disregard all reviews left after 1st March 2024. _______________________________________________ _______________________________________________ We have worked with a variety of Review sites over the last few years and our recommended alternative is Feefo for the following reasons._______________________________________________ _______________________________________________ 1- At Feefo, all reviews left relating to SuperPay.Me have been left by people who have been required complete at least 1 Identification check._______________________________________________ _______________________________________________ 2- At Feefo ,all reviews left relating to SuperPay.Me are left by people who can provide actual physical evidence to show a real user experience._______________________________________________ _______________________________________________ 3 - At Feefo, all reviews left relating to SuperPay.Me are genuine, with no fakes._______________________________________________ _______________________________________________ As a business we have paid out over $10 million dollars to our members for sharing their opinions, and have established ourselves as a Legitimate Paid Survey Site. This can be verified by checking out Feefo as suggested, or by viewing factual information such as details of the payments we’ve actually sent to real people here - https://www.superpay.me/members/withdraw/list.php_______________________________________________ _______________________________________________ Despite being early adopters of member generated reviews, we now believe that declining security checks & procedures at Trustpilot are putting all their users at an unacceptable risk of exposure to fake reviews. When it is possible to post a false and defamatory review from a fake account with no requirement to provide actual evidence of a genuine experience, there is a clear problem which needs to be addressed._______________________________________________ _______________________________________________ We believe this shows a lack of respect and integrity for everyone who relies on these reviews to make decisions._______________________________________________ _______________________________________________ It is incredibly important that people are able to find accurate reviews online. As a result, we have worked hard, establishing ourselves as one of the most reliable and legitimate paid surveys sites on trusted review platforms. Our decision to remove our support from Trustpilot is not one we’ve taken lightly, but it is necessary based on what we feel is a complete disregard for their site users._______________________________________________ _______________________________________________ We'll now focus solely on improving our service for members and will no longer respond to any reviews on Trustpilot or acknowledge them as having any worth._______________________________________________ _______________________________________________ The SuperPayMe Team


Contact info

2.2

Poor

TrustScore 2 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Should change their title to Super…

Should change their title to Super Swindle Me, this site along with Points2Shop are run by the same clan of crooks, wrongful bans,suspensions so they can keep your data and fund their ill gotten sports cars and other luxuries.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

deleted account when withdrawa

I completed tasks honestly and requested a withdrawal . Immediately after the request, my account was suspended. I tried contacting support via email multiple times, but they only send automated replies telling me to "open a ticket," which is impossible because I am banned and cannot log in. This is a clear attempt to avoid paying out earned rewards. I have strictly followed all terms. Avoid this site if you don't want your time wasted and your money stolen.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

This is fake site don't paying money…

This is fake site don't paying money they you will reached payout request after automatic your account is suspended you unable to login the site this is cheet people dont vest your time you will timebucks is really paying site goo for that .....

29 March 2026
Unprompted review
Rated 3 out of 5 stars

SuperPay.Me

SuperPay.Me - So Far This New And improve Site Seems Ok and pays well. No a Five star review Just yet From me is because I have to See if SuperPay.Me Got rid of There annoying Strict Ban Rules or Shadow banning of older user While favoring New accounts. now if This site allows people to take surveys peacfully with out and restrictions Then over time I would bump my 3 Stars To a 5 Star. so I am Going to Give it a year to see how smooth things go

25 March 2026
Unprompted review
Rated 1 out of 5 stars

🚨SCAM Platform⛔

⭐ SCAM! BANNED FOR EARNING TOO FAST! 🛑
I did everything right. I verified my account and NEVER used a VPN. I just worked hard and earned money quickly. 💸 The second I tried to withdraw, they BANNED me! 🚫
They like you when you do surveys, but they lock your account when it is time to pay. 😡 They steal your time and your data. DO NOT TRUST THEM! 🚩👎

24 March 2026
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with…

I am very disappointed with SuperPay.me. I completed surveys and offers honestly according to their rules and earned my balance legitimately.

When I requested a withdrawal, they told me that verification could take 30–60 days, which is completely unreasonable. Users should not have to wait months after completing tasks properly.

This kind of delay feels unfair and frustrating for people who trust the platform and spend their time completing surveys. I hope SuperPay reviews my account quickly and releases my payment as soon as possible.

Username: ajaysingh786

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Good so far

So I've been on here for about 3 days so far. I almost didn't sign up because of the reviews but I am glad that I did.

3 days in and I have already made over $60 doing surveys without a single issue. I get paid promptly every time. You can have multiple pending withdraws at a time unlike some other sites.

Things could change but so far this is a wonderful GPT website.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

I've been on this app for a couple of…

I've been on this app for a couple of months and I had no issues cashing out at the beginning but as you make more money they make it hard to cash out with tactics like survey disqualification and suspending your account. I've been on other survey payout sites and this is the only one that pulls these tactics. They are based in London so they can't be reported to BBB. I just wasted 6hours trying make $8.86 only for them to suspend my account because they don't want to pay out. This is a scam. I will tell everyone I know not to use this app.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Unfair Permanent Suspension – No Reason Given, Worst Service!"

SuperPay.me is a total disappointment. After spending hours completing surveys and tasks, they suddenly blocked my account with a generic 'Permanent Suspension' message. They provide ZERO evidence and ZERO explanation.
​It is clear that this company waits for users to accumulate a balance and then bans them to avoid making payments. Their support is useless and gives robotic replies saying their 'decision is final.' This is an unethical way to run a business. To everyone reading this: DO NOT waste your time here. They will cheat you just like they cheated me. Pathetic and highly unprofessional service!"

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Trash company

Trash company. They kept my account locked for a very long time, even after I had enough money to withdraw, without any explanation. Only when I asked did they say I had breached their security.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a negative star I would…

If I could give a negative star I would I just signed up for this site and as soon as I was able to withdraw they suspended my account this site is a scam dont waste your time I think they are phising to steal bank accounts , paypal and people identify so be careful superpayme is a dumpster fire of fraud

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Trash company

Trash company. They will suspend your account so they don't have to pay, legal action is going to have to happen.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

This site honestly sounds like a scam

This site honestly sounds like a scam. With others, I am disqualified before I even get to completing the survey but in this case, they let you complete the surveys and then tell you ypu're disqualifieed when youve spent considerable time completing it. I would not recommend to anyone to touch with a 10 foot poll as this looks like blatant fraud, I wish there would be a way to report and have this site taken down for blatant scams. Again, my advice to anyone is to stay clear of this app. They will extract your reponses and tell you you're not qualified. Its not worth it

20 January 2026
Unprompted review
Rated 2 out of 5 stars

Superpayme = Super scammers

Noticed my account is suspended by these scammers this morning. Will be interesting to see what reason they provide, if any.

Surveys are bleak on their website at the moment, and I wouldn't be surprised if they fold at some point. Support is virtually absent, they have some dubious providers like Cherries and inBrain on their portal; even CPX surveys are few nowadays.

More business for several other survey sites I currently use I guess.

20 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look