While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
SuperMarket23 es la tienda online líder en compras online para Cuba, donde encontrarás alimentos frescos, artículos de aseo, productos para el hogar, electrodomésticos y ferretería a precios competitivos. Hacemos que enviar productos y alimentos a Cuba sea fácil, rápido y seguro, con atención personalizada en cada pedido. Pagas con VISA, MasterCard y otros métodos de pago, siempre con total confianza. Nuestro compromiso es ofrecerte una experiencia de envíos a Cuba confiable, transparente y sin preocupaciones.
Spain
3.6
77 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Every time I put an order my family received it in time and perfect conditions. Is the best option in quality and service for sending essentials to your family.
Reply from Supermarket23
Thank you very much for your kind words! We’re glad to know your family consistently receives their orders in good condition and on time. Your trust motivates us to keep working hard to provide the best possible service.
Reply from Supermarket23
Thank you for your feedback! We’re happy to know your experience with our platform has been smooth and convenient. We’ll continue working to keep the process simple and reliable for our customers.
The company provides promptness and efficiency in service; they should maintain that professionalism. What I believe they need to improve is the presentation of products along with their ratings, or in other words, with customer reviews, so that we can know not only the best-selling items but also those of the best quality.
Reply from Supermarket23
Thank you for your thoughtful feedback. We truly appreciate your suggestion about adding product ratings and customer reviews. Input like yours helps us identify opportunities to keep improving the experience for our customers.
Excellent service when you're living in a country where buying certain products can be difficult. Usually arrives within 2 days.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
