Superladystar Reviews 

5,274
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 749 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning footwear designs, noting that the products are beautifully crafted, match the online pictures perfectly, and feel exceptionally comfortable for daily wear. Many buyers also mention the surprisingly fast delivery times and how well-packaged their purchases safely arrive at their home. However, some customers also noted that sizing can occasionally be inconsistent across different styles, making it tricky to secure the ideal fit without exchanging items. A few reviewers additionally mentioned unexpected delays with international shipping from overseas and expressed frustration regarding difficult return processes.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful designs, comfort, and... See more

Quality

Users describe positive interactions with quality, noting that the products are beautifully made and exactly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive quickly and... See more

Order

Customers had ambiguous experiences with order, reflecting a wide range of differing opinions. Many consumers... See more

Service

Consumers find service to be positive and consistently good over multiple purchases. Reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The boots sold themselves. They are so gorgeous how could I not buy them? Reading the reviews and seeing orders did arrive, and people were extremely happy with their orders, helped reassure me that... See more

Rated 5 out of 5 stars

When you order you feel like youre ordering from a U.S company, it soon becomes apparent that your product is coming from China! Alarms bells instantly start ringing! Also it takes around a month from... See more

Rated 5 out of 5 stars

Delivery was a lot quicker than I expected. Boots arrived well packaged & were beautiful! Tracking Info was a little sketchy - just stated "in transit" until it turned up, but otherwise no complain... See more

Rated 5 out of 5 stars

As usual the site is easy to choose and order from, shoes arrived on time and in perfect condition. The ombre effects of blues topinks is so uplifting, like waering Spring on your feet. The fit is gre... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Shoes, Handmade Real Leather Boots & Sandals, Bohemian Boots & Sandals, Splicing Pattern Block Zipper Ankle Boots, Soft And Comfortable, Handmade High-quality Bags.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,274)

781 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall product and delivery

The delivery and presentation were good. The product is beautiful and well-crafted. The sizing is a bit off, so I will be exchanging for a half size bigger. I believe the width will stretch as it's leather, but the length will remain the same.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Customer service & quality is right on top❣️

I love the heels that I bought. All 3 of them are made very well & are so stylish & pretty. I have challenging feet to fit in shoes well. I have long skinny toes with a regular size 8½ shoe & have uncomfortable bunions with also a skinny foot & ankle. I ordered the appropriate length size according to their size chart. After receiving them, I tried them on and the lengths were good but not skinny enough to fit around the top of the toes in foot & ankle. I wanted to return them to exchange them in a size smaller and was offered to send them back and they would exchange them, OR I could pass them off to a friend or donate them and they will charge me $70 to keep them and send me the right size. Each pair of my shoes for between $70 & $90. That seemed reasonable to me. It's your choice of how you want to handle the return or exchange. Customer service was right there every time I e-mailed them. I will buy from Super Lady Star again & have already recommended them to others. It only took about 2 weeks for delivery&no more than that.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Arrived.

The boots arrived packaged up fairly nicely. They were not damaged in any way and had plastic foam on the inside for them not to collapse. I was surprised that they were not in a box to give added structural protection. I iced them and I am wearing them for a lovely concert with friends. I can’t wait.

14 August 2026
Unprompted review
Rated 4 out of 5 stars

Was a little apprehensive as I’d only…

Was a little apprehensive as I’d only seen the company advertised on facebook and knew nothing about them, 2 weeks after ordering my boots hadn’t been despatched so contacted customer service who were quick to reply, my address hadn’t been entered correctly and once that was fixed my parcel was despatched next day and arrived about a week later. I’m impressed with the boots they look exactly like the picture, fit perfectly and seem to be comfortable although I am yet to wear them out but overall I am pleased and will order from this company again

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick, quality and too cute

The boots arrived quickly and were even better than I expected! For the record, I asked everyone to tell me not to buy them, because I have a little bit of a shoe problem. My fiance, who usually is pretty good at taming my obsession said "those are not needed or wanted, they are deserved and too perfect for you". I absolutely love them, especially now that I loosened up the leather. They are PERFECT!

12 August 2026
Unprompted review
Rated 2 out of 5 stars

I have not received the boots paid for…

I have not received the boots paid for on August 2nd. It has cost me €133.95 and they have not even responded to my enquiries or telephone calls.
UPDATE!! Their Customer Services Team have now responded to my complaint and have assured me they will be dealing with my order. They advised me that as the boots will be handmade it takes longer to produce them and have them quality checked.
I feel more reassured I will actually receive them.
I will update this review when I do.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

This company and its products a…

This company and its products are of a very high quality with very reasonable prices.
They are comfortable and are stunning. I receive many compliments about them. I have purchased a number of pairs and never been disappointed.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Great boots

Great boots! I have been getting 90% of my shoes from Superladystar for several years. They are well made and unique. LOVE THEM!

1 August 2026
Unprompted review
Rated 4 out of 5 stars

Delivery and purchase

Delivery and purchase – everything was very good. The only issue is that the bag has a very strong smell, and I can’t get rid of it

1 August 2026
Unprompted review

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