Superladystar Reviews 

5,274
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 749 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning footwear designs, noting that the products are beautifully crafted, match the online pictures perfectly, and feel exceptionally comfortable for daily wear. Many buyers also mention the surprisingly fast delivery times and how well-packaged their purchases safely arrive at their home. However, some customers also noted that sizing can occasionally be inconsistent across different styles, making it tricky to secure the ideal fit without exchanging items. A few reviewers additionally mentioned unexpected delays with international shipping from overseas and expressed frustration regarding difficult return processes.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful designs, comfort, and... See more

Quality

Users describe positive interactions with quality, noting that the products are beautifully made and exactly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive quickly and... See more

Order

Customers had ambiguous experiences with order, reflecting a wide range of differing opinions. Many consumers... See more

Service

Consumers find service to be positive and consistently good over multiple purchases. Reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The boots sold themselves. They are so gorgeous how could I not buy them? Reading the reviews and seeing orders did arrive, and people were extremely happy with their orders, helped reassure me that... See more

Rated 5 out of 5 stars

When you order you feel like youre ordering from a U.S company, it soon becomes apparent that your product is coming from China! Alarms bells instantly start ringing! Also it takes around a month from... See more

Rated 5 out of 5 stars

Delivery was a lot quicker than I expected. Boots arrived well packaged & were beautiful! Tracking Info was a little sketchy - just stated "in transit" until it turned up, but otherwise no complain... See more

Rated 5 out of 5 stars

As usual the site is easy to choose and order from, shoes arrived on time and in perfect condition. The ombre effects of blues topinks is so uplifting, like waering Spring on your feet. The fit is gre... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Shoes, Handmade Real Leather Boots & Sandals, Bohemian Boots & Sandals, Splicing Pattern Block Zipper Ankle Boots, Soft And Comfortable, Handmade High-quality Bags.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,274)

781 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saw on fb

Saw on fb - I don’t like buying off the Facebook, but these issues were calling me. I am legally blind and have to use a cane to walk so I need shoes that are secure and of course I love something that unique and fashionable and comfortable which these shoes do all of the above thank you.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Everything

Everything!
The product quality, the sizing, the comfort, the artistic beauty, the price, the packaging and delivery. All 100% .

3 June 2026
Unprompted review
Rated 4 out of 5 stars

I bought my wife 2 pairs and I only…

I bought my wife 2 pairs and I only have given her the one pair of floral boots. She loved the style and the quality but unfortunately the boot was too narrow at the calfs. The other one is more of a shoe and hopefully will fit. She really loves the style but won't fit.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Orders boots said they were teal

Orders boots said they were teal. Got them and they were green. Tried to send back and their return policy does not match what is on their website.

Thank you for contacting us. While we do support returns, international shipping can be quite costly and time-consuming. To make things easier for you, we’d like to offer the following options — this way, you won’t have to worry about returning the shoes if you prefer not to:

Return Address (if needed):

Name: Superladystar

Address: 165 Wan Chai Road, Lucky Centre

City: Wan Chai

Province/Region: Hong Kong Island

Country/Region: Hong Kong SAR

Tel: (213) 512-8314

Please provide the correct tracking number after shipping the package.Upon receipt of your returned package, we will process a full refund for you.

Option 1 – Partial Refund (No Return Required)

We can issue a $35 refund directly to your original payment method. You may keep the shoes and are welcome to give them away or resell them.

Option 2 – Store Credit (Full Value)

We can issue two $45 store credits (total value $90) directly to your account. No return is required, and you may keep, resell, or give away the shoes. This option allows you to recover nearly the full value of your purchase.

Option 3 – Free Replacement Products

You may choose any products you like, and we will make them free of charge. You would only need to cover part of the shipping cost for the new items. No return of the original items is required, and you may resell or give them away. This way, if resale is successful, you won’t incur any loss.

Please let us know which option you prefer, and we will proceed immediately. We truly appreciate your understanding and look forward to resolving this for you in the best possible way.

Best regards

I will not be buying anything from them again and recommend you don't either.

25 May 2026
Unprompted review

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