I was skeptical at first, never used a customer service agent to assist my reservation. I had a difficult destination to fly into and as result was going to pay double the cost. However Kylie my ass... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have experienced other travel agents in the past but till we deal with “super fare” none could match there customers satisfaction label.most efficient to deal with. Our rep was “Ayush Gupta” he is... See more
Company replied
I had bad experience with Superfares. I have to disclose my confidential information to them like my three digit CRR of my credit card, my credit card copy, my passport copy and passenger passport co... See more
Having a very bad experience with these guys . I had to cancel flights due to sudden demise in family. They are not refunding the money even after 1.5 Months of request inspite of receiving refund at... See more
Company details
Written by the company
Book online cheap, flights last minute air tickets at lowest prices. Find cheap flights tickets in superfares to travel anywhere.
Contact info
510 Clinton Square, 14604, Rochester, United States
- +1-585-534-8844
- info@superfares.com
- superfares.com
2.6
Poor
446 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arishma was good making the deal and we…
Arishma was good making the deal and we are happy with her service. She was polite and good at communication.
25 February 2020
Unprompted review
Reply from Superfares
Hello, Mr. LAD. Thank you for taking the time out to drop in a review. We try to constantly enhance user experience while booking their flight tickets. Arishma would be pleasantly glad to hear that you liked his service. We hope to serve you again in the near future. Thanks!
Very helpful and understand the needs…
Very helpful and understand the needs of a customer :) I talked to other agents too about what my requirements were but nobody was able to help me get right tickets, but superfares presented me what I was looking for so I am very thankful and happy from their service.
24 February 2020
Unprompted review
Reply from Superfares
Thank you so much for your kind words, Ramandeep. We are incredibly grateful that you took the time out to share your experience with us. We put customer satisfaction as our priority and our super glad that you liked our services. We look forward to serving you again in the future!
Best service by rajjat
24 February 2020
Unprompted review
Reply from Superfares
Dear Gurjit,
Thank you for sharing your feedback. Rajat was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Meenakshi in Edmonton branch is very…
Meenakshi in Edmonton branch is very helpful and knowledgeable. She goes extra mile for her help. I would strongly recommend her.
21 February 2020
Unprompted review
Reply from Superfares
Dear Mr.Shah,
Thank you for sharing your feedback. Meenakshi was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Yugam was really good
Yugam was really good, i even remember his name though.
20 February 2020
Unprompted review
Reply from Superfares
Thank you for taking the time out to drop in a review. We try to constantly enhance user experience while booking their flight tickets. Yugam would be pleasantly glad to hear that you liked his service. We hope to serve you again in the near future. Thanks!
Great service
Great service! Arishma Arishma much appreciated customer service, really works above and beyond to meet your expectations! :). I think she deserved 💫 💫 💫 💫💫😊😊
20 February 2020
Unprompted review
Reply from Superfares
Dear Harmanpreet,
Thank you for sharing your feedback. Arishma was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Awsome Job Ayush..
I dealt with a travel agent Ayush Gupta, he is an awesome person, he got me a great deal and discounted price. I was so impressed that I recommend a friend of mine also to book a ticket through him right away.
He is a truly awesome guy and I would highly recommend him for all the travel needs.
Thank you Ayush....you deserve three cheers..
19 February 2020
Unprompted review
Reply from Superfares
Dear Arun,
Thank you for sharing your feedback. Ayush Gupta was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Customer friendly
19 February 2020
Unprompted review
Reply from Superfares
Dear Satyanarayana,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Very nice and Fraindy service
Very nice and Fraindy service given by Ayush Gupta he deserved 5 Stars. Recommendable to Others good job 👍🏻
17 February 2020
Unprompted review
Reply from Superfares
Dear Rahul,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent service
Excellent service. Mr. Vikas was my salesman. He is amazing, very friendly & caring person.
16 February 2020
Unprompted review
Reply from Superfares
Dear Shingara,
Thank you for sharing your feedback. Vikas was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Beenu sharma assisted me very well and…
Beenu sharma assisted me very well and i like her service.
15 February 2020
Unprompted review
Reply from Superfares
Dear Prabh,
Thank you for sharing your feedback. Beenu was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent Ayush was great helping us
14 February 2020
Unprompted review
Reply from Superfares
Dear Naveen,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Anajana is excellent sales…
Anajana is excellent sales representative
Amazing
6 out of 5 star
14 February 2020
Unprompted review
Reply from Superfares
Dear Ramij,
Thank you for sharing your feedback. Anjana was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Great customer Service
I had a very good experience in booking my ticket with Ayush Gupta. He was very professional and very helpful in finding a ticket that matched my preferences. I would highly recommend using this agency.
14 February 2020
Unprompted review
Reply from Superfares
Dear Mridul,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Customer service was really good .we…
Customer service was really good .we received what we expected! Recommend all
Especially Yugam did wonderful job keep it guys ...
13 February 2020
Unprompted review
Reply from Superfares
Dear Shibu,
Thank you for sharing your feedback. Yugam was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Karan wehgal assisted me
Karan wehgal assisted me. Great customer service. Really appreciated. Thanks
12 February 2020
Unprompted review
Reply from Superfares
Dear Gurleen,
Thank you for sharing your feedback. Karan was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Prompt Service
We had to cancel our tickets on the day of departure, due to the Coronavirus scare. We are grateful to Ayush Gupta, Puneet Banial, Rashmi and Karan Wehgal who were all very quick in helping us to cancel our tickets and to find us good re-booking options,
11 February 2020
Unprompted review
Reply from Superfares
Dear Neha,
Thank you for sharing your feedback. We were happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Easy way of booking the flights
Easy way of booking the flights. Great customer service. I am happy with the service provided.
11 February 2020
Unprompted review
Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Great service
Great service! Ayush Gupta much appreciated customer service, really works above and beyond to meet your expectations! :)
10 February 2020
Unprompted review
Reply from Superfares
Dear Ishu,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Agent Yugam Arora
The agent yugam arora had helped me went above and beyond when i was fed up because of other agents
10 February 2020
Unprompted review
Reply from Superfares
Dear Hetsree,
Thank you for sharing your feedback. Yugam was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.