I was skeptical at first, never used a customer service agent to assist my reservation. I had a difficult destination to fly into and as result was going to pay double the cost. However Kylie my ass... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have experienced other travel agents in the past but till we deal with “super fare” none could match there customers satisfaction label.most efficient to deal with. Our rep was “Ayush Gupta” he is... See more
Company replied
I had bad experience with Superfares. I have to disclose my confidential information to them like my three digit CRR of my credit card, my credit card copy, my passport copy and passenger passport co... See more
Having a very bad experience with these guys . I had to cancel flights due to sudden demise in family. They are not refunding the money even after 1.5 Months of request inspite of receiving refund at... See more
Company details
Written by the company
Book online cheap, flights last minute air tickets at lowest prices. Find cheap flights tickets in superfares to travel anywhere.
Contact info
510 Clinton Square, 14604, Rochester, United States
- +1-585-534-8844
- info@superfares.com
- superfares.com
2.6
Poor
446 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi There,
Hi There,
Sorry for the late review. When I was searching for air fare to India, my wife gave me super fares contact number. And that's how I got in touch with Ayush Gupta. He gave me really good price and helped me to book a ticket without any problem. Really good service they provide. In fact I already started giving their contact details to my Indian colleagues and friends here.
3 December 2019
Unprompted review
Reply from Superfares
Dear Chandrakant,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
A service is excellent
A service is excellent . Anshita helped me very well and she give me the best options and best fares. I’ll highly suggest you to talk to Anshita before booking a ticket.
30 November 2019
Unprompted review
Reply from Superfares
Dear Mayur,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Fantastic agent, 10/10
Anshita is a superb support and a valuable addition to the Super Fares team. She has been a great help for me and my family during our trip to India (over 10 days of constant support)! I would definitely recommend her to others, and will ask for her support in the future when booking tickets around the world. Thank you Anshita!
28 November 2019
Unprompted review
Reply from Superfares
Dear Rhythm,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Great service
Had an amazing experience with superfares. Yugam has been very helpful and patient all the time. Thank you team for all the efforts. Keep up the good work. A big thanks to yugam.
27 November 2019
Unprompted review
Reply from Superfares
Dear Beenish,
Thank you for sharing your feedback. Yugam was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent deal after the fare and good customer supports.
Hi i booked my flight with superfares, got a excellent deal from other sites and agent, customer care executive anshita sharda she help me very well to get best offer and extra discounts on credit cards. Overall satisfied with the services.
Thank you.
22 November 2019
Unprompted review
Reply from Superfares
Dear Radheshyam,
Thank you for sharing your feedback. Anshita Sharda was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Shankar is very polite and very helpful…
Shankar is very polite and very helpful customer care
Appreciated all your help
19 November 2019
Unprompted review
Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. Shankar was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Anshita was really helpful
Anshita was really helpful! They guys helped a lot! Trying to understand my problem! Hope my journey goes fine! Thanks to rishi also! They guys were on phone continuously. Thanks for there help!
16 November 2019
Unprompted review
Reply from Superfares
Dear Ramneek,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent service
I got an excellent service my agent was Yugam arora . I am totally satisfied with his service. He gave me great deals. He was so nice while conversation and was really helpful. Thank you Yugam and thank you superfares team . Superfares you have good team members like Yugam.
14 November 2019
Unprompted review
Reply from Superfares
Dear J Gill,
Thank you for sharing your feedback. Yugam was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
give me all information want I…
give me all information want I want.very good talk to me.excellent services.
13 November 2019
Unprompted review
Reply from Superfares
Dear Bhupendra,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent Service...The agent who…
Excellent Service...The agent who helped me was Ayush Guptha , and I am thankful to him for offering me an impressing deals on my flight tickets. He was polite and helpful throughout the conversation and I received good offers from Superfares.ca while booking my tickets. Thank you so much team Superfares. All the best..
12 November 2019
Unprompted review
Reply from Superfares
Dear Jyothin,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
had a good experience
12 November 2019
Unprompted review
Reply from Superfares
Dear Bhargav,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Anshita Sharda helped us booking our…
Anshita Sharda helped us booking our flights. She took her time and got us the best deals possible. She was very patient and respectful even considering the time gap. I would highly recommend Anshita to anyone finding a better deal for their travel.
9 November 2019
Unprompted review
Reply from Superfares
Dear Manpreet,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Its a first and good experience with…
Its a first and good experience with superfares. They give the best ticket price and reduces a lot of hassle and time wastage. Quick process. Nice customer support.
9 November 2019
Unprompted review
Reply from Superfares
Dear Tanvir,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Lengthy procedure
Following booking, it's very lengthy procedure to get the tkt. it took 48 hrs to get the tkt after payment.
8 November 2019
Unprompted review
Reply from Superfares
Dear Prakash,
Thanks for sharing your feedback. We are extremely sorry your experience didn’t match your expectations. It was a rare incidence and we’ll definitely do better the next time.
Please feel free to reach out to us with any other concerns or suggestions you would like to add. We would love to make things right if given another chance.
Regards,
Team Superfares
It was great talking to Ayush
It was great talking to Ayush, he was very helpful and easy to book my tickets with minimum fare.
7 November 2019
Unprompted review
Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Shankar is very good and helpful
6 November 2019
Unprompted review
Reply from Superfares
Dear Yashwanth,
Thank you for sharing your feedback. Shankar was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Very good and fast service thanks to…
Very good and fast service thanks to yugam arora
1 November 2019
Unprompted review
Reply from Superfares
Dear Manish,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Ticket
Appreciate the time taken by the team to work with me to get my tickets. Vikas looked through the multiple options to get me a better price without compromising on the dates which were very specific.
Thank you
31 October 2019
Unprompted review
Reply from Superfares
Dear Priya,
Thank you for sharing your feedback. Vikas was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Fully Satisfied with the customer service
I spoke with Vikas for my ticket booking. He was really polite and extremely helpful through out the process. Quick to respond and really patient.
Thank you Vikas
31 October 2019
Unprompted review
Reply from Superfares
Dear Varunjeet,
Thank you for sharing your feedback. Vikas was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Very good service and very reliable…
Very good service and very reliable fare.
30 October 2019
Unprompted review
Reply from Superfares
Dear Sukhdeep,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.