Super E-cig Ltd Reviews 

1,668
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its efficiency, ease, and quick responses. Many people appreciate the wide product selection, offering a variety of brands and flavors at competitive prices. The staff are frequently described as amazing, knowledgeable, friendly, and always willing to help, making interactions pleasant and informative. Consumers also highlight the fast and reliable delivery service, with many items arriving quickly, often sooner than expected. The company's pricing is consistently noted as excellent, offering great deals and competitive rates, further enhanced by reward schemes, leading to a trouble-free experience that many highly recommend.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, friendliness, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, helpfulness, and... See more

Product

Customers consistently note positive experiences with product, praising the great range and quality of goods... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising its speed and efficiency.... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the affordable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Rated 5 out of 5 stars

The staff in superecig are amazing! They always go above and beyond to make every shopping experience a breeze! They’re informative, incredibly friendly and there’s nowhere else I’d rather go to get m... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,668)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great retailer and one of the best.

One of the best retailers I have had the pleasure of using. I have now been using their services for a number of years now and they have always provided an excellent service. Their service has always been very efficient, friendly and effective. Keep up the good work and I look forward to continued excellent service.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop! Staff are fantastic, all know their stuff when it comes to vapes. Extremely helpful and patient

19 June 2025
Unprompted review
Rated 4 out of 5 stars

burning out coils

Recently I have noticed that the coils for my Aspire Pockex, are burning out within two days, which is too quick. Apart from that, I have ordered oils, and as usual they came within the two days for mailed products, from you

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic Experience Every…

Absolutely Fantastic Experience Every Time!

Super Ecig is hands down one of the best shops I’ve ever been to. The staff are all incredibly friendly, helpful, and just genuinely lovely people. Whether you're new to vaping or know exactly what you're after, they make you feel welcome and go out of their way to help. It’s rare to find such consistently great service — they’re knowledgeable, patient, and never pushy. You always leave with exactly what you need and a smile on your face. Highly recommend!

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Finally decided its time to switch to vapes and I was recommended Super E-cig, their website is clean and very easy to navigate so I had my basket completed within 15 or so minutes. The tank I had selected was out of stock and the company got in touch to say they had a different colour or if I wanted a refund which I think is amazing representation to the company and lovely customer service. I would recommend this website to anyone and everyone.

16 April 2025
Unprompted review

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