Super E-cig Ltd Reviews 

1,674
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability in every interaction. Many appreciate the staff for being incredibly friendly, knowledgeable, and always willing to help with their needs. Reviewers frequently mention the wide range of quality products available at competitive prices. The delivery service is consistently described as fast, efficient, and reliable, with customers receiving their orders quickly and on time. People often highlight great offers and reward schemes, making their shopping experience satisfying and rewarding. Overall, consumers find the company excellent, leading many to become loyal, returning customers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, efficiency, and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and friendly... See more

Product

People report positive experiences with product, highlighting a great range and selection of goods that are... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Rated 5 out of 5 stars

The staff in superecig are amazing! They always go above and beyond to make every shopping experience a breeze! They’re informative, incredibly friendly and there’s nowhere else I’d rather go to get m... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,674)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a customer at the shop in…

I have been a customer at the shop in Shirebrook, since it opened.
The staff are so friendly, knowledgeable and professional.
They have always made me feel welcome. The chap David is always happy to greet his customer's.
The shop is very clean and modern. It has never been the sort of fume filled grotty place, that some shops can be.
They have a large display of products and prices are competitive. Aftercare is 100% brilliant. I wouldn't want to go anywhere else.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Delivery was a day out but other than…

Delivery was a day out but other than that the product I received is in good condition & out of all the packs of cartridges I've purchased from actual shops for my vape device, not one multi pack contained cartridges that were all working, in comparison these r much better quality although they seem to b from the exact same manufacturer, strange but equally true.

D.S

14 September 2024
Unprompted review
Rated 2 out of 5 stars

Normally a fantastic service

Normally a fantastic service. But on this occasion I paid an extra £5 to have next day delivery before 1pm. They did not arrive until a day later when I wasn’t home. A card was pushed through the letterbox which meant I had to collect them the following day. I should have just gone for normal delivery and save my money.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellence

I made an online order around 4:30pm one day, and received it around 11:30am the next day! Well packaged, and items all received as ordered. I had a couple of reasons to email the company, and was absolutely delighted with the outstanding customer service I received.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

I would like to apologize right away…But you are the best..

We highly recommend this store.I would like to apologize right away for not writing a thankful message in a timely manner. I give 5 stars, these are the best sellers. I had an unpleasant situation, I already said goodbye to my money and goods.But the seller was understanding, and for this I am very grateful, guys, I recommend this seller. Good luck to you guys.

1 August 2024
Unprompted review

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