Superbalist Reviews 1,929

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and reliable service, highlighting the quick processing of orders and timely deliveries, often arriving sooner than expected. People are also very satisfied with the quality of the products received, noting their accuracy to online descriptions and overall excellence. The seamless ordering experience and easy exchange process further contribute to a positive customer journey. However, some customers also noted issues with incorrect items being delivered, such as wrong sizes or products. A few reviewers mentioned problems with express delivery not being fulfilled as promised, leading to inconvenience. There were also occasional complaints about the quality of certain items not meeting expectations, and some experiences with missing orders or delayed refunds.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Reviewers mention positive feedback about product quality. Many customers are satisfied, highlighting that... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the prompt delivery, often... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, efficient, and... See more

Quality

People report positive experiences with quality. Many customers praise the excellent and impeccable quality... See more

Based on these reviews

Rated 5 out of 5 stars

The reviews on the item were a bit confusijg and did not seem to be enough to come to a conclusion on the sizing, I had to go to the addidas website to seek further reviews to make my purchase. Howeve... See more

Rated 5 out of 5 stars

Great service, returns process is effortless. Only critique I can give is that you have huge boxes that could be alot smaller. you are wasting money by putting a few items in a box. rather just use... See more

Rated 5 out of 5 stars

Ordering experience is seamless. Information you'd need is provided and generally accurate, especially the Find your fit feature. Their delivery is swift and have no hassles with returns. One of the b... See more

Rated 5 out of 5 stars

Timeous delivery as per the promise. This is not the 1st time I'm ordering and always delivery is on time and products are always of quality I always receive exactly what I have ordered.


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Shoe Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

Online South African retailer offers a wide range of fashion, beauty, and home goods. It features clothing, footwear, and accessories for all ages from numerous international and local brands. A comprehensive selection of makeup and skincare products is available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice

Very nice
Good product
Good delivery service
Good return or exchange service

3 April 2026
Rated 5 out of 5 stars

My order was very early!!

My order was early by something like 3 days which was really cool because my order was for an occasion. As usual, I was very happy with my purchases as well. Thank you!!

8 April 2026
Rated 5 out of 5 stars

Prompt service

As I ordered to collect, I did not have to wait for my order I just went to the counter and it was ready. The meat tasted good as always.

9 April 2026
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience. My order has been delayed and I still have not received my package. Communication has been poor, and I have had to follow up multiple times without getting a proper solution or clear delivery date. This has been frustrating and unprofessional. Customers should not have to chase updates for orders they already paid for. I expected much better service. I would not recommend based on my experience.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Services

As mentioned before that from ordering online to your delivery services and your consultants are the best service that I have experience.

10 April 2026

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