Super Lean Reviews 55

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Absolutely do not recommend. They mess up every order and promise to deliver on the next delivery day and issue you a refund but it doesn't happen. Ordered for years and keep trying again when prom... See more

Rated 1 out of 5 stars

Food never arrived which I do believe was the couriers fault. Spoke to the team on Instagram as no one answered the phone all day. Was told the food would get resent on the Tuesday, I would get a refu... See more

Rated 5 out of 5 stars

The food is amazing with lots of different meals to choose from. The calorie controlled portions are ideal for those who are tracking their calories or just wanting to eat healthy & nutritious food... See more

Rated 1 out of 5 stars

First order, perfect, 2nd order missing items, which were delivered a few days later and also refunded. One Sunday nothing turned up, no tracking etc. arrived on the Monday and blamed a delivery compa... See more


Contact info

2.3

Poor

TrustScore 2.5 out of 5

55 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid

Meals are good but apart from that customer service a disgrace. Send out the wrong meals all the time, dont reply to social media messages and don’t even answer there phone. Avoid at all costs

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Food never came..twice

Food never arrived which I do believe was the couriers fault. Spoke to the team on Instagram as no one answered the phone all day. Was told the food would get resent on the Tuesday, I would get a refund on delivery and 4 free meals. Tuesday and Wednesday came and nothing from courier or super lean. I was told the order was sent and it was the couriers fault yet again. I don’t think it was ever resent. Customer service was terrible. I was told they would never use the same courier again and that they resent my food. Food arrived and lo and behold..with the same courier, no free meals and still no refund on delivery. It’s a shame cause the food is good but everything else was terrible over the past week

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely do not recommend

Absolutely do not recommend. They mess up every order and promise to deliver on the next delivery day and issue you a refund but it doesn't happen. Ordered for years and keep trying again when promised everything will be perfect so it never is. Food amazing but buy out the gym or pick up and check your order. It's a shame they can't get it right

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Don’t bother, plenty other companies about!!

First order, perfect, 2nd order missing items, which were delivered a few days later and also refunded. One Sunday nothing turned up, no tracking etc. arrived on the Monday and blamed a delivery company. They aren’t available on Sunday which is a delivery day so any issues (and there will be issues) cant be dealt with until the following day. When I had a problem the first time I messaged the Facebook page and the person on the other end told me the time!! As if I knew what time staff started! Swiftly informed him I was capable of telling the time. The thing is, the food had been fantastic up until that point - but this week's delivery had burnt pasta - like the bottom on the pan burnt and also the chicken in the sweet chilli chicken meal was burnt. I haven’t complained about this as I complained that I didn’t receive the free Black Friday goodies that were advertised all over socials and via email & they have ignored my last email regarding this! I have spent a lot of money with them and absolutely would have continued to if the meals stayed as good as they have been previously. I was also promised free food for errors about the non delivery which never materialised although I did win a competition and was sent back the money for one weeks delivery. So that was a positive! I really hope things improve both in the kitchen and in the customer service dept!

24 November 2024
Unprompted review
Rated 5 out of 5 stars

Fresh and very tasty

I have tried most of these meals and everyone is fantastic! They are always fresh and full of flavour. They have all calorie details on the tub and sizes are filling! The pancakes are a must try! Unbelievable doesn’t cut it!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

The meals are so good

The meals are so good. My favourite is the Mac and cheese. Since starting the meal prep I have lost 4 stone along with doing regular exercise and being in a calorie deficit.

21 October 2023
Rated 5 out of 5 stars

Excellent meals!

Really delicious fresh meals with clear nutrition details on packaging & perfect portion size. Order process is super easy & the girl who is at the unit for our Sunday collections is so lovely! 🌟

27 July 2023
Rated 5 out of 5 stars

Easy to order

Easy to order, delicious food, friendly customer service and no problems with delivery or payment. Highly recommend super lean. My new fave meal prep!

25 June 2023

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