Suntanningstore Reviews 

Updated tracking emails and everything was packaged well and made it safe to my door.

Sun Tanning Store is absolutely amazing! The customer service was super helpful and answered every question I had about buying new lamps for my tanning bed. The buying process was super simple. Shipping was spectacular with me receiving my order in just 3 days! And nothing was broken because they were packed and shipped with such care! I will only be buying new lamps from them! They forever have my business!

I placed an order for 8 new tanning bed bulbs! Order arrived just as pictured. Great communication, A++++ customer service. Would highly recommend this company to anyone in need of tanning bed supplies etc. thanks so much for a positive experience from start to finish! Yall are awesome. Thx again!

they have a fast turn around and product comes packaged properly.Prices are very good and customer service a 10. I will buy again in the future from suntanning store.The radiance 7000 bulbs work great that I purchased.

Excellent customer service! When I called the new exactly what I needed. Shipping was fast and when there was a shipping problem from the Carrier, it was corrected that same day. Will definitely be using Sun Tanning Store again!

Good product!

I worked EMS (fire and ambulance) for 12 years and decided I wanted to do something on my own. I wanted a place that was welcoming and comfortable for people in which they felt valued and important. I chose to build a tanning/red light therapy salon from the ground up. After a lot of research and looking into supply companies, I found SunTanningStore.com and they were amazing. The customer service is impeccable and I started with 3 tanning/redlight beds and a Norvell Spray Tan System and alllll the lotions and solutions that come with it all. They were very helpful and kept me in the loop on timing and when things would arrive. I have re ordered lotions from them and will continue to use them always for my replacement bulbs and lotions, etc. They are fantastic and I wouldn't go anywhere else for my brand new business adventure.

this order was great. there was an issue with the shipper (NOT suntanningstore.com), and the problem was quickly resolved. many thanks for great service!

I ordered some bulbs for my tanning bed and I got an email from Amanda stating there was a better way to get my bulbs making them more cost effective. She wasted no time reaching out and helping me and most companies wouldn’t bother to do that. 10/10 recommend and Amanda is simply wonderful.

As someone completely clueless about my tanning bed these guys made it super easy to find what I needed & shipped quickly too! 24 bulbs packaged PERFECTLY for the trip, not a scratch!

BEST CUSTOMER SERVICE & PRICING & PRODUCTS!

June you are truly a gem! 💎 I called and you helped me order last minute because I was in a bind. In addition, I left a message and you called me back in less than 10 minutes.

Today, I called again and you helped me again within minutes!

As a business owner for over 15+ years, I truly appreciate your service and working with this company.

I won’t ever need to look for any products or machines from anyone else as I believe in giving my money to companies and people such as THE TANNING STORE!

June, you need a BIG RAISE!

Oxox
Kelly

Customer service was outstanding, Amanda guided me through the process of what I needed for my particular bed.

Absolutely horrific experience. Ordered a lay down 110v sun tanning bed and a tanning canopy. The canopy was shipped about two weeks after purchase. Suntanningstore.com reached out to an installer (he only installs pool tables and had no idea why the company asked him) and delivery details were confirmed. However, the company then FIRED THE INSTALLER WITHOUT TELLING HIM and he found out from me! They hired a different installer after my canopy was picked up and never even told him. Disgusting that you would put that responsibility on a customer. This proved to be the most professional part of the purchase. The bed has been a multi thousand dollar mess and mistake. It was delayed for weeks with no reason given and that ended up going to a different installer, who then picked up a 220v bed when I ordered 110v so I can use it in my house. Instead of sending me what I asked for, they offered to have an electrician come out and rewire a breaker for a bed I can’t use. My home is a rental right now so rewiring is out of the question and that is precisely why I ordered a 110v. Amanda has given me any and every excuse instead of rectifying the situation, I’ve now started a claim with the bank to get my money back and send my business elsewhere and the several thousand I tried to spend here. Save yourself the trouble and find a good company.

Suntanningstore.com is a fantastic, efficient, and easily accessible store for all your phototherapy needs. I ordered the Radiance 9000 lamps to outfit a functional standup unit for my apartment. Amanda has been incredibly responsive to my inquires for customer support. The lamps came VERY fast and while one lamp was shattered upon delivery, it was promptly replaced in a few days. I cannot wait to try more lamps from them in the future. I highly recommend acquiring lamps and products from suntanningstore.com!

I highly, highly recommend this company! I reached out to so many others, but they all wanted to call me—and I wasn’t ready to buy yet. I just wanted to chat through messages. These guys answered every question I had, from the bed to the setup, without any pressure. I won’t be purchasing until July, but when I do, I’m getting everything from them. They went above and beyond, no call needed—just perfect!

Your company had some of the best prices. When you said that it would take at least 6 weeks more to get the lamps I ordered, you came up with an equivalent to that lamp. I needed 24 lamps. When they arrived within 3 days I was pleasantly surprised. Only to find out that I had ordered the wrong lamps. I ordered bi-pin. Oops my mistake. You quickly let me know that I could order a conversion, to be able to keep the lamps. When they arrived 3days later I installed them and my lamps worked perfectly. My original order came with 1broken lamp, I reached out again and they shipped me the replacement.All within 3 days. Now everything is great. I couldn’t ask for a better company to do business with.And I’ll definitely be telling other people about your company. Thanks again The suntanning Store.

Quick shipping! I have ordered from the suntanningstore.com for years & have always had great customer services & fast shipping! Very reliable distributor.

I’ve been a long time customer of Suntanningstore.com. Their customer service is fantastic. Always answering my questions in a timely manner. My orders arrive quickly and the product is always fresh. Not sitting on shelves in a warehouse like other distributors I’ve used in the past. And the prices are great too.

I buy all my solution from here. They’ve always been so professional and timely. Highly recommend! Been using for years.

I have always received top quality products from Sun Tanning Store over the last 6 years, and always receive timely professional response to anything I need.
Highly recommend this company for all your Sun Tanning needs!