Sunshine Mobile Reviews 

4,068
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers had a great experience with this company. Customers frequently mention that the application process is very fast, straightforward, and exceptionally easy to navigate from start to finish without any hassle. People also appreciate the helpful support and smooth service provided, noting that it is simple to get started. However, some customers also noted unexpected payment charges, unexpected billing amounts, and difficulties reaching support teams. A few reviewers reported concerns regarding unusual account activity, issues with unwanted contracts, and a complete lack of email confirmation after signing up. Several people expressed frustration regarding recurring fees and felt the overall pricing structure was misleading.

What people talk about most

User experience

Reviewers highlight a high level of satisfaction regarding the user experience. Consumers consistently report... See more

Payment

People report negative experiences with payment, expressing frustration and distrust towards the company's... See more

Service

Customers had positive experiences with service, describing it as quick, efficient, and stress-free.... See more

Product

Customers consistently note ambiguous experiences with product availability and ordering. Some reviewers... See more

Price

Consumers find price to be ambiguous, with highly mixed experiences reported. Some reviewers noted that the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a rating based only on my application and order application only. And was easy and straightforward, even for me but as most of us know things can still F up or turn out not to be quite what w... See more

Rated 4 out of 5 stars

Quick and easy application form, all of which was completed in full in less than 4 minutes... Happy Days!! 😊 I sincerely hppe that the delivery of my new handset will be just as good an experienc... See more

Rated 4 out of 5 stars

Easy to use but didn’t confirm weather anything has actually gone though or if I’ve even reviving the phone at all


Company details

  1. Electronics & Technology

Written by the company

Unlike most mobile networks SunshineMobile® offers a simple solution to access our Network that does NOT require any tradtional forms of credit checks. Our packages include everything you need - A Sim Card, Number Porting Facility, Txts + Mins + Data and a Handset of your choice all for a fixed regular payment amount. Put simply, we care more about your future than any problems from your past, and firmly believe that everyone deserves a second chance when it comes to accessing a new mobile phone.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(4,068)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Easy to order will do another review when I receive my handset

19 February 2026
Unprompted review
Rated 1 out of 5 stars

they stole my bank details

they stole my bank details. and took majority of my money out of my account they also steal people's identity as they took several contracts in my name and credit cards. Luckily I was alerted, to all of. and eventually managed to get my money recovered I do not want anyone, to have to go through that please avoid completely and stick to reputable companies

31 December 2025
Unprompted review
Rated 1 out of 5 stars

This SCAMcompany has been trying to take…

This company has been trying to take money 7-8 times a day different amounts luckily I cancelled my card but they are still try
This is one massive scam I received no phone but over 3wks numerous attempts to take money
No company does this at all if payment aren’t paid they stop but this one is relentless
So massive warning it’s a SCAM
do not share your details with this company well so called company

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Huge con

£35 a month for a sim only no credit check the handsets ARE credit checked but then your stuck with a sim card for 36 months at the ridiculous price plus even more its a huge con trick asking for reviews at the end of the order nobody does this reported to trustpilot its a massive RIP OFF DISPUTE YOUR PAYMENTS WITH YOUR BANK Transaction Not RECOGNIZED OR CODE 75 you will get your money back and your bank will block them taking money again if they do its fraud its a huge scam look at there Facebook page stopped updating 2 years ago and the charge of £9.99 non refundable as soon as you fill in application check your banks reported to action fraud the police and trading standards and also trust pilot

28 December 2025
Unprompted review

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