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Sunshine Mobile Reviews 

4,069
•
TrustScore 4 out of 5

4.1

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers had a great experience with this company. Customers consistently highlight that the digital application process is remarkably straightforward, quick, and very easy to navigate successfully from start to finish. Many people genuinely appreciate how simple it is to apply for a new phone without ever facing constant questions or any unnecessary hassle. However, some people mentioned unexpected payment attempts, recurring billing concerns, and serious issues regarding billing accuracy or poor communication from the business. Consumers also reported noticeable difficulties contacting customer support and failing to receive proper email confirmations or updates regarding their new device orders.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting a smooth and hassle-free process from start... See more

Payment

Users describe negative interactions with payment, expressing deep frustration over unexpected charges and... See more

Product

Customers had ambiguous experiences with product offerings. While some reviewers applied three weeks ago and... See more

Service

Clients share positive opinions on service, highlighting a consistent experience of satisfaction and ease of... See more

Price

Reviewers express mixed and ambiguous feedback regarding the pricing of products. Some consumers note that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a rating based only on my application and order application only. And was easy and straightforward, even for me but as most of us know things can still F up or turn out not to be quite what w... See more

Rated 4 out of 5 stars

Quick and easy application form, all of which was completed in full in less than 4 minutes... Happy Days!! 😊 I sincerely hppe that the delivery of my new handset will be just as good an experienc... See more

Rated 4 out of 5 stars

Easy to use but didn’t confirm weather anything has actually gone though or if I’ve even reviving the phone at all

Company details

  1. Electronics & Technology

Written by the company

Unlike most mobile networks SunshineMobile® offers a simple solution to access our Network that does NOT require any tradtional forms of credit checks. Our packages include everything you need - A Sim Card, Number Porting Facility, Txts + Mins + Data and a Handset of your choice all for a fixed regular payment amount. Put simply, we care more about your future than any problems from your past, and firmly believe that everyone deserves a second chance when it comes to accessing a new mobile phone.

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(4,069)

136 reviews in the last 12 months

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Rated 2 out of 5 stars

When I chosen the phone the contact…

When I chosen the phone the contact agreement conditions it was saying all the way through nothing to pay today until the date I've chosen next step bank details so I did then after excepted the all off a sudden saying £44.99 open your online banking app and authorise that amount of £44.99 transaction now but the whole point off getting contacts from them was saying no up front payment or cost today first payment was the date I've agreed with

2 June 2025
Unprompted review

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