Sunshine Loans Reviews 646

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 621 reviews, reviewers had a great experience with this company. Customers frequently highlight the quick turnaround for loans, often receiving funds immediately after approval, which makes the process very straightforward and fast. The application process is described as user-friendly and easy, with many appreciating the efficiency and speed of transactions. People also commend the customer service for being polite, helpful, and professional, especially when they manage to connect with a live person. However, some people were dissatisfied with the payment process, noting issues like unexpected changes in repayment amounts or difficulties in updating payment information. A few other people also felt that customer service response times were lengthy, with some experiencing automated systems that prevented them from speaking to a representative.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting immediate funding and quick... See more

Service

Customers consistently note positive experiences with service, often praising the ease and speed of the loan... See more

User experience

Consumers generally express satisfaction with the user experience, often describing it as fast, easy, and... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers reporting extremely negative... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quickness of loan... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick turn around to borrow loans, usually immediately after paying off the previous loan! No advance notice as to when your loan is due. Short hold periods when attempting to call customer service w... See more

Company replied

Rated 4 out of 5 stars

Getting the loan was very straight forward and very fast. The problem is the website is not so on the ball. I tried to update my address so it would match my bank information and it would except the c... See more

Company replied

Rated 4 out of 5 stars

When I was forwarded to another email, I was sent to and someone who knew nothing of what I wanted. This happen often.

Company replied

Rated 5 out of 5 stars

Timely accepting my request only thing I ask for same amount and they only approved half of wat I was needing other than that great job

Company replied


4.1

Great

TrustScore 4 out of 5

646 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy peasy to apply.

Quick and easy to apply. No waiting time approved right away. I have received a loan from this company before and it was easy to do. No wait time.

22 May 2026
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Reply from Sunshine Loans

Thank you for sharing your experience.

Rated 5 out of 5 stars

Great

Great service

12 May 2026
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Reply from Sunshine Loans

We appreciate your feedback.

Rated 1 out of 5 stars

Terrible customer service

Funds are quick. They customer service is the worse ever. No one picks up calls and no one answers my emails and I’m frustrated with them. Sent so many emails and nothing. Terrible company when it comes to email replies.

20 May 2026
Unprompted review
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Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

At Sunshine Loans, providing clear communication and excellent customer service are our top priorities.

We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 3 out of 5 stars

I like that I’m eligible to loan with…

I like that I’m eligible to loan with this company, but I dislike and disagree that I’m only eligible for $50 like that’s not enough money to go grocery shopping so I’m waiting to see if I can loan much more thanks and have a blessed day

19 May 2026
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Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly

Rated 5 out of 5 stars

Easy

Easy to use service

16 May 2026
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Reply from Sunshine Loans

Thank you for your feedback.

Rated 2 out of 5 stars

So I what to know I must pay off the…

So I what to know I must pay off the loan 111 to get 200 on a 400 loan

16 May 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

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