I've been a customer for a while. The service is great.
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Biggest scam ever! Their motive is not to assist the customer but to place them into further debt by offering more loans with trickery tactics. Staff were extremely rude and unprofessional. I heard pe... See more
Company replied
The employees are very nice when you have a question and they are just a pleasure to work with. Mrs. Cheryl was wonderful and gave me a starter loan to help me rebuild my credit Thanks Sunset for hiri... See more
I received the help I needed. The staff was very helpful and friendly.
Company details
Written by the company
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Contact info
15 E Montgomery Crossroads, Suite C, 31406, Savannah, GA, United States
- 1-912-920-8886
3.7
Average
7 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I've been a customer for a while
I've been a customer for a while. The service is great.
12 March 2024
Unprompted review
Poor Customer Service
Biggest scam ever! Their motive is not to assist the customer but to place them into further debt by offering more loans with trickery tactics. Staff were extremely rude and unprofessional. I heard personal phone calls of staff during business hours and the heavy use of profanity.When I became fed up with this horrible customer service and began to give them the same negative attitude they gave me they chose to ignore policy and threatened my account. I wouldn’t refer this company or at least this location to anyone!
17 August 2023
Unprompted review
Reply from Sunset Finance Inc. - Savannah
We appreciate your feedback. If you would like to provide further details about this issue please contact our Home Office at 864-886-9950.
i PAID MY LOAN OFF IN MARCH THEY STILL…
i PAID MY LOAN OFF IN MARCH THEY STILL HAVE IT ON MY CREDIT REPORT OPEN LIKE I STILL HAVE IT! I HAVE DISPUTED AND THEY HAVE MY CREDIT MESSED UP!!
1 June 2023
Unprompted review
Reply from Sunset Finance Inc. - Savannah
Good Afternoon, We report to the credit bureaus monthly, and are required to report credit accurately. The credit bureaus can take time to update the reporting on their side, however. You can submit a credit dispute to us and we will research your account to ensure the account is reporting accurately on our end. Please submit a dispute in writing to 510 Mountain View Dr., Seneca SC, 29672. Please include your name, branch, and account number. If you have questions or would like to discuss prior to submitting the dispute, please call me at 864-886-9950 ext 114. Greg Brown
I received the help I needed
I received the help I needed. The staff was very helpful and friendly.
28 May 2021
The ladies in there are always helpful…
The ladies in there are always helpful and understanding.
21 May 2021
Always pleasant
21 May 2021
AWESOME
The employees are very nice when you have a question and they are just a pleasure to work with. Mrs. Cheryl was wonderful and gave me a starter loan to help me rebuild my credit Thanks Sunset for hiring great people and giving people that have had some troubles in the past a chance to rebuild there credit.
21 May 2021
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