Sunset Finance Inc. - Carrollton Reviews 22

TrustScore 3 out of 5

3.0

726 Bankhead HWY, 30117 Carrollton, GA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These girls are great! Every time I’ve visited the store they have been nothing but nice and respectful. Definitely glad I chose here for a loan and taxes done !

Rated 5 out of 5 stars

I would highly recommend anyone who has been turned away or turned down this is the place to call. Everyone deserves a second chance.

Rated 3 out of 5 stars

Service is great, the staff are awesome.. just wish there was an online way to pay. I really don't like saying my information out loud on a phone. A secured website would be better.


Company details

  1. Loan Agency
  2. Tax Preparation

Written by the company

Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.


Contact info

3.0

Average

TrustScore 3 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Say no to Carrollton

Definitely do not use the one in Carrollton. They like to make jokes about the KKK and think it's funny; even with customers in the office. Customers and staff…birds of feather flock together.

They keep your credit card numbers written down on pieces of paper in their desk drawers. Of course nobody will admit to these fraudulent practices.

They bring their kids to work and have them running all around the office like they don't have any home training. However, I guess when DFACS is involved, you can’t discipline your kids so all you can do is let them run around.

They will contact you through social media (especially Facebook) about your payments; despite that going against company policy (read the other reviews… scroll down). They want to make it seem like they are doing big numbers and people are just happily paying. It's borderline harassment.

Their attire is atrocious for a business. They like to wear leggings and clothes that are too small. They can't help their bad body shapes, but they could definitely dress like they are running a business. They look sloppy and unkempt. Like the rolled out of bed and just said oh I’ll throw this on…as long as I’m covered it should be fine.

Do not do business with these miserable ladies. Check out 1st Franklin, Lendmark, Carroll Finance, or Security Finance.

30 December 2024
Unprompted review
Rated 3 out of 5 stars

No online payments

Service is great, the staff are awesome.. just wish there was an online way to pay. I really don't like saying my information out loud on a phone. A secured website would be better.

13 June 2024
Rated 1 out of 5 stars

When I called they were so…

When I called they were so unprofessional didn’t know what they offered but work at the place

16 January 2024
Unprompted review
Sunset Finance Inc. - Carrollton logo

Reply from Sunset Finance Inc. - Carrollton

Thank you for your feedback. I would like to get more detail about this issue. Please contact me at our Home Office 864-886-9950, ext. 114.

Rated 1 out of 5 stars

The women in Carrollton are the most…

The women in Carrollton are the most disrespectful bunch I’ve met! They hung up on me and would not answer my calls and when they answered they hung up in my face. So so disrespectful I’d never do business with this crowd again…

22 March 2023
Unprompted review
Sunset Finance Inc. - Carrollton logo

Reply from Sunset Finance Inc. - Carrollton

We appreciate your feedback. Please call our Home Office at 864-886-9950 if you'd like to be contacted by a someone concerning this matter.

Rated 5 out of 5 stars

These girls are great

These girls are great! Every time I’ve visited the store they have been nothing but nice and respectful. Definitely glad I chose here for a loan and taxes done !

3 February 2022
Rated 5 out of 5 stars

This company has been a blessing to me

This company has been a blessing to me. I have been late a few times. I always call and they are very understanding. They understand ppl fall on hard times, They will work with you. They have never been rude. Like I said they have blessed me with help.

28 May 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look