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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their subscriptions and payments, often finding that their paid plans were not activated or that they were charged incorrectly. The customer service was a major point of frustration, with numerous users stating it was nonexistent, unresponsive, or only provided automated replies, leading to unresolved problems and a lack of support. Reviewers also encountered difficulties with the product itself, including issues with generating songs in the public domain and problems with the user interface, such as editing words or tags disappearing. Conversely, a small portion of people felt that the tool was fantastic for creating audio, producing cool and professional-sounding music, especially if they understood how to use its features correctly. Some also appreciated the ability to experiment with music production at a low cost, comparing it favorably to traditional studio experiences.

What people talk about most

Product

Clients share ambiguous opinions on the product, with some praising the music created as wonderful, amazing,... See more

Subscription

Reviewers mention negative feedback about subscription, with many expressing dissatisfaction over unexpected... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some finding the music... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting issues such as... See more

Customer service

People report negative experiences with customer service, often describing it as nonexistent or unresponsive,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Will not do songs in the Public Domain I tries to generate songs in the Public Domain and Suno says that they are copyrighted. Tried to contact support and had no response. Going with TopMedia.io i... See more

Rated 2 out of 5 stars

I upgraded to pro for a year now in blackweek. Then i also pressed premier plan. Then i cancelled premier plan without paying. then i paid the pro plan for a year. Now im stuck and they say i have to... See more

Rated 2 out of 5 stars

Suno keep saying my card was declined, I checked my bank account yet my bank is showing funds available and is not showing any declined transaction. They said the problem is with Suno. They have bille... See more


1.9

Poor

TrustScore 2 out of 5

111 reviews

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