Account 2596- “So you are increasing the monthly payment for your useless and disadvantageous equipment and solar panels. My Florida Power bill is now $145, yet you are charging us $111 per mont... See more
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We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a... See more
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I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg... See more
Company replied
Great customer service! Explained everything with ample time and detail. Extremely patient with all of our questions and concerns. Even followed up after install and system was up and running to make... See more
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Company details
About Sunnova Energy Corporation
Written by the company
Sunnova is a leader in solar energy, battery backup, system protection and home service financing. With 438K+ customers across the U.S. and its territories, we believe in providing a better energy service at a better price to deliver on our mission of powering energy independence.
If you want to learn more about the financial impact of investing in home solar, battery backup and more, Sunnova is the perfect place to start.
Sunnova Home Solar System
Not quite ready for a Sunnova home solar system quote? We have compiled all the information you need before deciding to go solar.
Click the link below to learn more on how to add solar panels to your new or existing home with our Sunnova SunSafe® solar panel + battery storage system.
Sunnova Reviews
We invite all existing customers to share their honest Sunnova experience by leaving a review. Writing a Sunnova review lets us provide the best experience possible for you and future households. We look forward to reading and replying to your review.
Thank you in advance for your Sunnova review and for being a valued customer.
- New Home Solar
- Add-on Solar Battery Storage
- Home Solar Protection Plans
Products & Services
Learn More About Solar Financing
Solar financing is an important decision. That said, here’s everything you need to know about getting a lease, loan or power purchase agreement (PPA).
25 Year Best-in-Class Warranty
Sunnova home solar and battery storage services come with a 25-year Sunnova Protect® Platinum plan offering worry-free, hassle-free maintenance, monitoring, repairs and replacements to ensure it performs to its maximum potential. Refer to the Warranty Agreement for complete warranty terms and limitations.
Contact info
20 Greenway Plaza #475, Houston, TX 77046, United States
- sunnova.com
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Trinity Solar's 30 years in business is well represented!
Sunnova Energy Corp for 25 years in business I believe has the best program. Our area in western MA uses Trinity Solar, in business I believe for 30 years, as installer. Alecc Rivera as a Trinity Solar representative was very knowledgeable, experienced and we feel the best of all solar rep's we have talked with. He was not "pushy", explained options with years of experience. Integrity, personality and with correct responses are important in our lives. Power savings are important as well as our PRIOR and escalating electric bills.
25 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Jeanne and Robert H. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Your team was timely and professional
Your team was timely and professional. They were careful with our home and the installation. They cleaned up each day before departing.
25 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Richard. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Reply from Sunnova Energy Corporation
We appreciate your feedback, Mike. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Reply from Sunnova Energy Corporation
Thank you for your 5-star rating! Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. Thank you for choosing Sunnova!
I needs one one to explain what happe…
I needs one one to explain what happe with my extra energy my system produce en December bill I paid $52.00 at eversource
26 January 2025
Reply from Sunnova Energy Corporation
Hello Henry. Thank you for contacting Sunnova regarding your concerns. We have attempted to contact you to assist with your concerns. Feel free to contact our customer service at (866)786-6682 or via email at customerservice@sunnova.com for assistance. We are here to help!
Great, products, production, very happy when the sun shines
From sales to installation,inspection, communication .
25 January 2025
Reply from Sunnova Energy Corporation
Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!
Great service and results!
31 January 2025
Reply from Sunnova Energy Corporation
Hello Louis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
The installation was rapid and very…
The installation was rapid and very clean. Any questions were answered so that I knew what was being done and what to expect.
24 January 2025
Reply from Sunnova Energy Corporation
Greetings Joseph. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!
Extremely Cost effiecent
17 January 2025
Reply from Sunnova Energy Corporation
Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!
You always do great every time.
25 January 2025
Reply from Sunnova Energy Corporation
Thank you for your feedback, Maricelis. We are committed to delivering exceptional customer service, and your input is invaluable in helping us achieve customer satisfaction.
IT BEEN MORE THAN FIVE YEARS NOW AND WE…
IT BEEN MORE THAN FIVE YEARS NOW AND WE SO THANKFUL FOR THE EQUIPMENT AND THE SERVICE WE HAVE RECEIVED
26 December 2024
Reply from Sunnova Energy Corporation
We appreciate your feedback, Elmer. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Reply from Sunnova Energy Corporation
We appreciate your feedback, Robert. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Great service
26 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Ernesto. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Solar system
Salesman, William Barrs was polite, friendly and knowledgeable about the solar system and answered questions I asked. Install was good all the technicians were very nice. I will recommend your company.
25 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Denise. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Sunnova Quality Service
I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg promptly by Sunnova. I have two accounts with them.
18 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Luis. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Since the first day my systhatem started…
Since the first day my system started to work, we had a lot of interruptions on at least 3 to 5 times a week. At the time, I never know when I lost the energy, only when the system told me that energy from LUMA was lost. Power Solar personnel is always on track and are disposed to help me when I needed. Thanks to you Sunnova for give the chance to improve the way I live.
25 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Indalencio. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Few issues and they handled them all!
There were a few issues with my install due to city permits, and the Sunnova team took care of it all. I was notified when they were coming and everything else was in their hands.
23 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Manny. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Their salesmen were great
Their salesmen were great. Gave me time to think about it after answering all of my questions. No high pressure. Install went very smoothly and I am very happy with my low electric bill.
17 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Barbara. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Our system works great
Our system works great. We have had no trouble and our electral costs are much less especially in last year's 100° daily temperatures. We've had no trouble with service or billing. Thank you for great service.
Dan & Karen Nickell
15 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Dan & Karen Nickell. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Up to date the system has been working…
Up to date the system has been working at 100% .
21 January 2025
Reply from Sunnova Energy Corporation
We appreciate your feedback, Ruth. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
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